I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what mo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
services is good and fast
Virksomheden har svaret
Ample parking in front for accessing the lobby and check-in was quick and easy. I received a parking pass and a map with directions to my room which was easy to follow. The room was well maintained,... Se mere
Virksomheden har svaret
Everything went smoothly
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hotel Summit is a premier provider of hotel accommodations for business travelers across the US and Canada. We are renowned for our exceptional customer service and ongoing support. In addition to our expertise in recommending hotels, we are committed to ensuring a seamless experience for our clients both before and after their stay.
Kontaktoplysninger
618 E. South Street Suite 500, 32801, Orlando, USA
- 4073375469
- reservations@hotel-summit.com
- hotel-summit.com
Outstanding Customer Service!!!
I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what more can you ask for!?
26. marts 2026
Uopfordret anmeldelse
Lilly was the best.
Lilly was the best.
She helps us on a small issue in term of naming. She did it really great and support us at each step of the process so really thank you so much Lilly.
9. marts 2026
Uopfordret anmeldelse
Lilly Smith was amazing
Lilly Smith was amazing! She really helped me with my hotel situation. She provided excellent solutions and ended up saving my group about $3,000! Thank you Lilly!
14. januar 2026
Uopfordret anmeldelse
Very easy to work with
Very easy to work with. They communicated well and made sure everything was taken care of for my stay.
5. januar 2026
Uopfordret anmeldelse
The team helped me book a block of…
The team helped me book a block of reservation. They were responsive, helpful and paid attention to details. I highly recommend their service.
16. december 2025
Uopfordret anmeldelse
Thank you, Lilly Smith & Marriott
On top of Lilly Smith's professional and efficient customer service, she was quite pleasant and helpful. Her continuing proactiveness has been exceptional, and I look forward to working with her again when I use this credit for a needed vacation in the Spring. This entire experience is characteristic of why I am pleased that I have chosen to return to Marriott. Thank you
28. oktober 2025
Uopfordret anmeldelse
Exceptional Service from Maria Wilson
Maria Wilson the VP of customer service from Hotel Summit was outstanding. She went out of her way to accommodate me in a great hotel and even secured an excellent rate. Her professionalism and dedication truly made a difference in my experience.
14. oktober 2025
Uopfordret anmeldelse
Excellent customer service
Maria was very helpful. She answered all of my questions fast. I did not have to wait forever to get a reply.
25. juli 2025
Uopfordret anmeldelse
Great Experience
Contact was always timely and informative. Specifically Lilly, she was extremely helpful and provided superior customer service. This is not always the case with 3rd party interactions but I was very pleased with both our interactions and the end result. Thanks again for your hard work and customer service.
1. maj 2025
Uopfordret anmeldelse
great visit
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Wonderful customer support!
Had an issue arise with the hotel that had been booked and was asked to talk with the staff at Hotel Summit and their agent Lilly was kind and helpful as they tried to work with the booked hotel. Great support !
1. april 2025
Uopfordret anmeldelse
Besvarelse fra Hotel Summit
We’re delighted to hear that Hotel Summit’s proactive approach saved the day!
Situations like this highlight the importance of communication, and we’re glad everything worked out for your trip.
We’ll continue to be vigilant and responsive in managing your future reservations.
Besvarelse fra Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Besvarelse fra Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
The Hilton chain has top accommodations for every budget
The Hilton chain has accommodations for every budget. They run every hotel like it is the top of the line. The manager on Sun Mar 9 was especially wonderful. I wish I ermembered his name
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Hotel Summit
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you loved the hotel we recommended. It means a lot to us to know that you had such a great experience. We hope to assist you again in the future with more fantastic recommendations.
Safe travels!"
Besvarelse fra Hotel Summit
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing Hotel Summit!
GREAT CUSTOMER SPORT
Hi, We had great experience while confirming our booking. Back team was really quick in response getting back to us with solution call back and getting us email confirmation thanks
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hotel Summit
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Room was great and easy check in and out
26. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hotel Summit
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Everything went smoothly
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Reservation was easy to check in and…
Reservation was easy to check in and out. Room was clean. Staff was friendly. Conveniently located t the convention center.
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Hotel Summit
We appreciate you highlighting this experience!
It’s great to hear that Hotel Summit’s prompt action prevented any inconvenience for your trip.
We’re here to ensure that your reservations go smoothly, and we’re glad everything worked out for your trade show stay.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.