Hostking Anmeldelser 563

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Thanks to Hostking, the service is exceptional they assisted with my database tables. Struggled for 2 weeks they helped me resolve my issues in minutes. Super service and great hosting provider.

Bedømt til 2 ud af 5 stjerner

You have lost touch with customer service. A query via email takes days before its responded to. You have to wait minimum 30-45mins to get a response from a webchat especially if its a billing query.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Marcelino has been the best and most friendly support I have had over the years. His tone and work etiquette are excellent, and he deserves a promotion to manager to share his knowledge with the rest... Se mere

Bedømt til 5 ud af 5 stjerner

I have saved 90% of my hosting expense! If you are reading this review and you are in Africa, looking for a very cheap reliable, click, click way of hosting a website, look no further, you won't regre... Se mere

Virksomhedsoplysninger

  1. Webhostingvirksomhed

Skrevet af virksomheden

For more than 15 years Hostking has been offering affordable web hosting services to individuals worldwide. It's a web hosting provider with a focus on affordable, fast and stable WordPress-optimized web hosting platform. People needing a website can signup with Hostking and on certain plans receive a free website design by our web developers. ------------------------------------ Choose Hostking if you are looking for: - Affordable Web Hosting - LiteSpeed for 4X faster websites - One-click WordPress installation - 99.9% Uptime guarantee - Premium customer support


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

563 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Moving all our sites to Hostking!

Moving all our sites to Hostking!
As web developers, we have decided to move all our client sites to Hostking. The support is absolutely out of this world. Their direct chat function means that issues are sorted in minutes, not days. Even if it is ID-10-T errors that we caused. I can not praise their support. Enough. Thanks Darren and the team. You are the best.

23. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I’ve been trying to communicate for…

I’ve been trying to communicate for help since yesterday at 20:00 via WhatsApp no response. I tried to send and email also no response

22. juli 2024
Uopfordret anmeldelse
Hostking-logo

Besvarelse fra Hostking

Hi, We did paste a status page notice on our website regarding Whatsapp notifications as per: https://my.hostking.host/serverstatus.php

Kindly come onto our website for support and we will gladly assist you as we have other forms of communication.

We apologize for inconvenience caused.

Bedømt til 1 ud af 5 stjerner

Terrible back then. Even worse now

Was a customer many years back.

See I forgot one domain behind.

Will move it away asap.

Payment gateways do not work. Paypal not available. Payfast says that I need to pay for an invoice before I can add a card which is what I am trying to do.

Then they bill vat as a line item instead of at the bottom of the invoice (After the fact. Original invoice does not have VAT added to it)

Very unprofessional. Fail to see how they are still in business with their dodgy ways and lack of testing before deploying

22. juli 2024
Uopfordret anmeldelse
Hostking-logo

Besvarelse fra Hostking

Hi Anthony, Not sure why you state payment gateways do not work as we get payments daily and have thousands of customers using them across the globe. If you look at our other reviews and our rating we are doing exceptionally well and growing nicely. We understand we cannot please everyone especially the bigger we grow so we thank you for your comments and will strive to improve where we need to in the points you mention. We are also not the only host not offering Paypal, most do not due to Fraud and other issues related to it. This is why we went for Stripe which is one of the largest if not the best payment provider available. VAT is applicable to only certain countries. I see you are from South Africa so yes it is applicable there. The invoices related to that country we will look into. Thanks for your points.

Bedømt til 5 ud af 5 stjerner

Great support team

Great support team! Kudos to Johan for resolving an issue I've had with my emails for the past week. I will definitely recommend Hostking for hosting your websites.

17. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Johan helped me tonight with an email…

Johan helped me tonight with an email problem that was quite difficult to sort out. He was excellent and professional. The support received was amazing. An asset to his company. Thank you again Johan.
***** 5 Star rating.

16. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Extremely disappointed with Hostking's customer service

I have experienced unacceptably long response times to my support tickets, and on several occasions, they have not responded at all. This lack of support is incredibly frustrating and unprofessional.

*Update: Ticket (request to cancel Free host package) was sent on 12/07/2024 18:26 (GMT+7) but until now (14/07/2024), It was not resolved!

Another opinion is that instead of commenting, they should process customer ticket first, then respond to customer comments on other platforms, which is really unprofessional action of them!

13. juli 2024
Uopfordret anmeldelse
Hostking-logo

Besvarelse fra Hostking

Hi, Sorry to hear about your experience. We usually respond to tickets within a few hours for more urgent issues live chat should always be used. Will get a consultant to investigate as I see we only have 3 tickets left in queue this morning. Also we notice the only customer with your name on our system is a Free Hosting user. Kindly note Free Hosting customers get limited support.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere