Having enquired about travelling to the IOW to look at two properties in one day, I was not responded to. I then sent an enquiry about a property in Cowes to their East Cowes branch. I started off... Se mere
Virksomheden har svaret
Lokation
Skift lokation26 Castle Street, PO32 6RD East Cowes, Isle of Wight, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The main reason for a high star review is because of Jenny who is based in East Cowes . Jenny showed a lot of knowledge on the property we looked at,she was very professional and friendly. Nothing was... Se mere
Virksomheden har svaret
Professional initial valuation and pleased to have chosen Horse Rhodes-Dickson to begin with, but I had no viewings at and wasn't convinced to that person in local office knew the market or could as... Se mere
Virksomheden har svaret
We found Jenny and Ryan very helpful and they kept us up to date with feedback which was very useful. And we’d like to thank them both very much for their hard work and patience! Thanks guys 🤩🤩🤩🤩�... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
The Island's property people
Skrevet af virksomheden
- With over 35 years experience and 7 branches across the Island, you can rely on us to help with your property journey.
Kontaktoplysninger
26 Castle Street, PO32 6RD, East Cowes, Isle of Wight, Storbritannien
2,7
Under middel
4 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
VERY POOR CUSTOMER SERVICE
Having enquired about travelling to the IOW to look at two properties in one day, I was not responded to.
I then sent an enquiry about a property in Cowes to their East Cowes branch. I started off by saying that I don't like being ignored. If the property is under offer or off the market, then some sort of response would have been good customer service. Once again I was totally ignored!
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Hose Rhodes Dickson - East Cowes
Dear Anthony
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Professional initial valuation and…
Professional initial valuation and pleased to
have chosen Horse Rhodes-Dickson to begin with, but I had no viewings at and wasn't convinced to that person in local office knew the market or could assist to be honest. Eventually sold through another agent.
2. december 2023
Uopfordret anmeldelse
Besvarelse fra Hose Rhodes Dickson - East Cowes
Dear Bryn,
We are sorry to hear of your experience with our East Cowes team. We pride ourselves on our knowledge of the local market, and are disappointed to hear our services fell short on this occasion. We take feedback very seriously and will take into account your feedback going forward.
Kind regards,
Customer Care Team
We found Jenny and Ryan very helpful…
We found Jenny and Ryan very helpful and they kept us up to date with feedback which was very useful. And we’d like to thank them both very much for their hard work and patience! Thanks guys 🤩🤩🤩🤩🤩
31. marts 2023
Uopfordret anmeldelse
Besvarelse fra Hose Rhodes Dickson - East Cowes
Dear Carly,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Outstanding service…
The main reason for a high star review is because of Jenny who is based in East Cowes . Jenny showed a lot of knowledge on the property we looked at,she was very professional and friendly. Nothing was to much trouble and she never rushed us when viewings property.
18. februar 2023
Uopfordret anmeldelse
Besvarelse fra Hose Rhodes Dickson - East Cowes
Dear Mandy,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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