Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great pe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely! A FKM Rubber is a fantastic choice. It's durable, lightweight, and incredibly comfortable against the skin. Plus, it's perfect for both everyday wear and sporty adventures, as it can handl... Se mere
The product speaks for itself and is always exactly what you want and need. Horus separates themselves from everyone else with customer service! They go above and beyond every single time. Their warra... Se mere
Virksomheden har svaret
I've been using Horus Straps for many years, as it was my first type of rubber strap option used on my first ever Panerai. Ever since then, I've really enjoyed trying out many other options for my oth... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2014, Horus Straps has set the standard in luxury watch straps. A fresh expression for every wear, our collections bring new life to Audemars Piguet, Breitling, Panerai, Omega, Oris, Swatch, Tissot, Patek Philippe, TAG Heuer, Rolex, and more. Discover your perfect match.
Kontaktoplysninger
169 E. Flagler Street, Suite 722, 33131, Miami, USA
- customerservice@horusstraps.com
- horusstraps.com
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have bought 2 watchbands so far and…
I have bought 2 watchbands so far and they are amazing feels soo soft on the skin and they built to hold timepieces safe. Customer service is also very helpful and knowledgeable.
I don't know whats better - Horus Straps or Their Service
"Beautifully made straps and even better customer service! I made a mistake with my delivery address, but Horus support fixed it in a matter of hours—even though the package was already out for delivery. They saved the day and got me my bands, exactly when promised. 5/5 stars."
Amazing straps great material
Amazing straps great material, also the warranty easy process when i needed it after like 7 years amazing staff professional specially flavia
Exceptional experience dealing with…
Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great people, great product! Thank you,
Turn around of situation
What initially started as a frustrating experience was turned around quickly and professionally.
I had an issue related to duties and taxes, but the Horus team responded promptly, acknowledged the situation, and resolved it in under 24 hours.
Issues can happen with any company; what matters is how they are handled. In this case, the speed and professionalism exceeded expectations.

Besvarelse fra Horus Watch Straps
I’ve ordered several straps from…
I’ve ordered several straps from different places and compared. HORUS the best! Look great and quality feel.
I highly recommend.

Besvarelse fra Horus Watch Straps
The product speaks for itself and is…
The product speaks for itself and is always exactly what you want and need. Horus separates themselves from everyone else with customer service! They go above and beyond every single time. Their warranty is quick and painless. Haven’t dealt with a company that does a better job.

Besvarelse fra Horus Watch Straps
Amazing service and attention.
The strap I chose wasn’t available, someone reached out helped me choose something else and sent an extra for the trouble. Amazing service.

Besvarelse fra Horus Watch Straps
I'm dealing with Horus more than 5…
I'm dealing with Horus more than 5 years their products are amazing, and after sale service super active they are so committed.

Besvarelse fra Horus Watch Straps
Overall happy !!
Good communication, fast shipping and excellent quality

Besvarelse fra Horus Watch Straps
excelente servicio tuve un pequeño…
excelente servicio tuve un pequeño problema con mi compra pero el servicio al cliente es de los mejores te atienden rapido y ayudan y buscan siempre solucionarte para que el cliente quede satisfecho y el producto muy bueno 10/10

Besvarelse fra Horus Watch Straps
Fastest shipping I’ve ever had and it…
Fastest shipping I’ve ever had and it was free! Plus I really appreciated Laura’s personal attention

Besvarelse fra Horus Watch Straps
I've purchased my 5th Horus strap for…
I've purchased my 5th Horus strap for my collection, and once again, I am more than happy with the purchase. Horus straps are the best for the money, hands down.

Besvarelse fra Horus Watch Straps
Great product and even better customer…
Great product and even better customer service 👌

Besvarelse fra Horus Watch Straps
In loveeee
loved the straps and customer service was amazing!!!

Besvarelse fra Horus Watch Straps
Loved these straps
Loved these straps! And customer service was top notch

Besvarelse fra Horus Watch Straps
Great products and great customer service
Due to a confusing naming scheme from my IWC watch, there was an error in the Horus website logic and the wrong size was sent. Given the situation, a very honest mistake in my opinion. Horus doesn't (yet) make the exact size and color combination that I wanted, so I just assumed a straight return and refund. Horus apologized, thanked me for bringing the issue to their attention, fixed the issue right away on the website, and of course sent me a return label. Since they could not exchange my exact product for the correct size, they offered me additional products for any other watches I owned, and/or different colors in the size I needed. They offered me multiple straps for the one that was sent in error. This is not typical of most companies and is an example of great customer service. In addition, the (FKM) straps themselves are excellent, very well made and great looking. Time will tell on wear, but I am very happy with them so far.

Besvarelse fra Horus Watch Straps
Five Stars across the board
I have purchased several straps from Horus straps. They fit and look beautifully on my Rolex’s and Breitling. They provide exceptional customer service and a quality product.

Besvarelse fra Horus Watch Straps
Amazing after-sales
I absolutely love my new strap! Great color and high quality. Most important, though, is the after-sales service Laura gave me. I accidentally ordered the wrong strap for my watch, and I never would have thought to get such super fast and professional service, even all the way to Switzerland. Thank you so much again Laura.

Besvarelse fra Horus Watch Straps
First strap was damaged, however.
First strap was damaged, their customer service was great they sent me a replacement right away at no charge. The strap itself is great quality , keep it up.

Besvarelse fra Horus Watch Straps
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







