Great item
Great item as always and very quick delivery. Thank you
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Horse Direct bring you products for the horse, rider and yard, catering for all of your equestrian needs. Shop clothing, horse health, rugs, saddlery and horse care online, with discounts and offers avaialable.
NE15 0EZ, Heddon-on-the-Wall, Storbritannien
Great item as always and very quick delivery. Thank you
Order my shampoos and conditioners online from here and have done for a few years. Always come well boxed and fast. No issues whatsoever to date.
Do NOT buy from this company if you live outside the UK. I made an order put in my postal details and paid for shipping that they quoted only to have them hold my fully paid order ransom requesting more money for postage. If they give you a postage price they should honour it. Disgusting, disgraceful behaviour and service. I have now made an order of the exact same items from another store in the UK and have just had confirmation and tracking sent to me advising my order is on the way and my postal price given was the same as Horse Direct! Just shows they rip off international customers
Definitely poor customer service inclined to agree with an earlier review about blaming the horse. Customer blaming horse for leaning over a fence with barbed wire assumption. Firstly I don’t possess fields with barbed wire! Both sides of neck cover show the fraying of the lining so that doesn’t make sense. I won’t be buying from you again either! Buyer beware
What excellent service!! I cannot fault this company at all. I got a great purchase online that was intended for a Christmas present. After the purchase I realised that It was not likely to arrive in time due to the postal strikes as they use Royal Mail. I contacted them reluctantly and spoke to a really helpful member of staff who reassured me that they will use an alternative method to get the delivery and literally in less then 24 hours the item arrived . Absolutely brilliant service extremely happy with the item and how you dealt with everything so efficiently. Thank you so much!
Poor customer service I bought a pair of Le mieux gladiator fight the flies boots from your stand at badminton horse trials on the 8th of may and the Velcro has completely torn off poor quality and didn’t even last 2 weeks after contacting customer service because I paid cash and the woman on the stall never gave me a receipt I’m now out of pocket £45 won’t be buying from you again!
Appalling product & customer service from both Shires & Horse Direct.
Brand new fly mask with fringes worn once and stitching has broken and fringes fallen out. Explanation from Shires is that the horse must have rubbed on something, it is not faulty and neither Horse Direct nor Shores exchange or refund without me paying to send it back.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.