⭐⭐⭐⭐⭐ Excellent service and a great experience from start to finish. The staff were very friendly, knowledgeable, and helpful, and they took the time to understand exactly what I needed. The serv... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The owner was very helpful and informative. He didnt try to oversell the bike. He also explained the latest laws about eBikes so that I dont accidentally break the law. At his shop I saw a variety of... Se mere
My son saw the Diez D10 on line, we went to look at it on a Saturday morning (in Brisbane)and my son tested the bike while the gentleman (forgot his name) explained everything about the components use... Se mere
I found Andy to be very helpful. His knowledge and willingingness to explain details of the bikes as well as offer alternatives/ suggestions even if its at less cost was most appreciated. Great valu... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Horaciobikes is an online bicycle shop based in Brisbane. Fast delivery nationwide and Free local delivery in most Great Brisbane regions. Our bicycles are proudly designed in Australia, fulfilling the outdoor needs of Australians with exceptional quality at unbeatable prices. We use renowned brands for our bicycle parts and undergo professional testing to ensure their quality, making our bicycles suitable for both beginners and experienced riders.
Kontaktoplysninger
Unit 3/22 Central Ct, 4118, Hillcrest, Australien
- info@horaciobikes.com.au
- horaciobikes.com.au
4,9
Fremragende
445 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SEAL Swift 29inch MTB Orange
Price, Build Quality, Parts Used, Instructions(YouTube).
Only issues, front brake cable routed incorrectly,
easy fix, kickstand "may" interfere with rear disc rotor, when closed.
16. maj 2026
Besvarelse fra Horaciobikes
Hi Matthew,
Thank you very much for your feedback and detailed review.
Regarding the front brake cable routing, this is usually caused during packaging and transport preparation. To fit safely inside the carton, the front fork and handlebar need to be rotated during assembly, and sometimes this can leave the brake cable positioned incorrectly underneath the frame. In most cases, it can be corrected easily by rotating the fork and handlebar back into the proper position.
The kickstand installation position is also very important, as an incorrect angle may potentially interfere with the rear disc rotor when folded.
If you are unsure about either adjustment, please feel free to contact our online technical support team. We are always very happy to help and guide you through any setup questions.
We will also pass your feedback regarding the packaging and assembly details to our partner SEAL Cycles to further improve quality control and overall customer experience.
Thank you again for your support and helpful feedback.
Best regards,
Horaciobikes Team
Great after sales support, would recommend
Troubled delivery, good product and customer support.
Sent the wrong bike the first time, however it was handled very swiftly. Great customer support after the purchase. Actual bike was great value (blaze M1 cues)
1. maj 2026
Prompt delivery even though they were…
Prompt delivery even though they were on holidays aswell as a gift for any inconvenience thankyou
12. maj 2026
Super fast delivery. Excellent bike.
Super fast delivery. Online purchase on Monday, bike was delivered to Brisbane area on Wednesday. Thank you!
The bike itself is fantastic and at a great price point. Highly recommended.
5. maj 2026
Great before and after sales service…
Great before and after sales service from Sharon at Horaciobikes. Bike arrived on time, well packed and undamaged. Easy to assemble using the included instructions and tools. Seems well made and good value for money, including some reasonably premium parts for the price. Only had it for a couple of weeks but very happy so far.
24. april 2026
My son ordered a headlight and rear…
My son ordered a headlight and rear light for his bike. Andy was so helpful in assisting us to choose the right one for what we needed. Fast delivery too and the light is excellent. Thank you again.
Harley and Kayleen
30. april 2026
Great bike
Great bike, great price, great customer service, overall good experience.
Unfortunately, the bike had a small transport scratch, issue was resolved with mutual agreement.
Thanks.
27. marts 2026
Incredible bike for the money
Incredible bike for the money. I bought the Serenio Classic Gates belt drive. Great service.
13. april 2026
After looking at numerous low priced E…
After looking at numerous low priced E bikes I decided to purchase one from this company it had more features than all the others I had one problem ( hence the one less star) the head light failed but was replaced in one hour the staff at Hillcrest were helpful & friendly.
20. april 2026
Super fast delivery and the bike…
Super fast delivery and the bike exceeds my expectations, brilliant value and a quality product. Thank you Horaico bikes!!!
14. april 2026
Fast delivery
Fast delivery. Great price. Easy instructions on utube. Lovely ebike. Smooth ride.
15. april 2026
A very happy customer.
Great service, great price and I love my Horacio E-bike.
I will and have recommended you to others.
12. april 2026
Awesome bike
Awesome bike! Amazing price!
I got this bike for myself but I will need to get another one because my son loved it and keeps hogging it! 🤪 Apparently it is even better than a Fatboy DNA.
13. april 2026
Customer service is exceptional
Customer service is exceptional, went out of their way to answer all of my many questions, and helped customise our bikes at no additional cost to get what we wanted, made the whole experience comfortable and enjoyable , very happy 😊
28. marts 2026
Quick service turnaround
Nearly 2 weeks for delivery from one side of Brisbane to another. However the issue was quickly resolved and the parts are exactly as advised.
2. april 2026
Besvarelse fra Horaciobikes
Dear Client,
Thank you so much for your understanding!
We sincerely apologize once again for the delay caused by the courier service during the busy Easter long weekend. We always aim to go above and beyond for our loyal customers, and we are glad we could provide a satisfactory resolution to make things right.
Thank you for choosing us again, and we look forward to seeing you next time.
Best regards,
The Horaciobikes Team
Very good communication
Very good communication . Left next day from order , Courier was 4 day delivery.
Happy with product, appears high standard, only used for short trip so far
26. marts 2026
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