Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Customer support and aftercare is unavailable, been chasing for 8mths now pursuing legal route, your left alone they do not answer emails, telephone, voicemails, When you pay in excess of £15k you expect better, I would score zero but not allowed to.
Buyers beware..
I used this company to renovate a bathroom that was a bit outdated.
The price paid does not reflect the finished product, and should you have any issues and want to use the 10 year warranty that they use to ease your concerns then don't bother as they will not respond.
The bathtub has failed due to stress and I have contacted HomeStar 5 times and every time I get get told someone will call me back, they don't.
I have Emailed an official complaint and still no response.
I have had a previous home improvement done with this company and got another waiting for the surveyor to show up, he has pushed it back once and no showed once and last time I tried to make a appointment they was going to call me back to confirm it and didn't.
I recommend getting a local company that will have your interest at heart and will not overcharge you on a service just to ignore you if you have any issues.
Very disappointed with my experience.
I was provided this company through a government scheme, and they arranged for them to visit my home to give me a free quote in March.
The salesman arrived over 30 mins late, then proceeded to asses my home & gave me an initial quote for £12,350 for 6 windows & two doors..
Due to how horrified I was at this, he then proceeded to 'alledgedly' get on a call to his boss (even though it was after 8pm) to give me a 30% reduced quote of £9,500.
Naive maybe, but I wasnt expecting the cost to be so high, so I requested that the quote be broken down & emailed to me, so I could absorb the information & see what I wanted to do. He was reluctant to leave & was quite pushy to try and get me to accept the quote, this made me feel really uncomfortable in my own home as he had been there for some time so it was late
This was back in March, the email quote never arrived, so I was just going to move on & avoid the company.
BUT today I have received a call from them again trying to badger me into making a decision, offering a further 20% discount
They just come across as a cowboy company that would give you an initial quote then when carrying out the works, the goal posts & costs would continue to change & increase. And I most certainly wouldn't let one of their sales people in my home again, I've never felt so uncomfortable & vulnerable in my own home
HomeStar UK is now my number 1 trusted home improvements company. The most recent project they have just completed on my property was a resin driveway to match the garage door they had installed for me earlier in the year! They have done a smashing job and I am very impressed with the results, would highly recommend.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
