I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... Se mere
Virksomheden har svaret
I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... Se mere
The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... Se mere
We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it. Initially they... Se mere
HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50
Bannerley Road 3, B33 0SL, Birmingham, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
great prices, friendly staff , fast delivery ,
will be going back ..............

Besvarelse fra HomeLightsDIRECT
Initially our lights were delivered with the incorrect fittings, however once we contacted Homelights direct they were as speedy as could be with getting rectified, the fittings had to be ordered from overseas however they continued to give me updates at what was happening all of the time. I'd commend them for their customer service certainly. the speed of delivery was good and the packaging used to protect the lamps extremely good and robust.
The lamps are really good and attractive, very happy with these and the price was the best I could find, we purchased two of the ceiling pendents and three of the wall lights. They really fit in with our living room decor and transformed the look with the nice colouring of the shades.

Besvarelse fra HomeLightsDIRECT
I purchased an Agolada up and down exterior wall light which after a few months the ‘up’ part of the light stopped working, after contacting the company they sent a replacement light to me without delay.
Excellent company.
I ordered two beautiful table lamps but the shades were a slightly different colour. I contacted customer services and they very promptly replied and sent out a replacement shade on the same day.
Received the order really quickly, great communication.
Would definitely order from them again.
Great product and excellent customer service. Very pleased with my order. I highly recommend this shop.
Thank you.
Our order came promptly and at the scheduled time, unfortunately the glass dome was cracked when opened, but an email posted over weekend saw a replacement delivered on Tuesday pm. This was first class service from them
Appreciated the very quick delivery with some of the best packaging I've seen for glass items. Excellent communication and great value. Have bookmarked website for future projects. Dylan
Lisa S in the customer services department was brilliant. I had a problem with a light that came direct from the manufacturer and Lisa was so professional and quickly sorted out my problem. I would definitely buy from Home Lights direct again. Thanks Lisa
I’m so glad I found the Home Lights Direct website. Great range of quality products at very competitive prices. I purchased two Fumagalli lanterns and was delighted when they arrived on time as promised and will look great in our garden. Great service from Home Lights direct throughout.
Beautiful products and good value
Excellent customer service quick delivery definitely shop here again
Goods arrived and just as described. Great product and good service. Phoned the helpline as I had a concern and Helena in Customer Service helped me immediately. Great experience will use this company again
Fantastic Price Fantastic Service had an issue made a call and all sorted in 5 minutes I will definitely be using again soon
Purchased two wall lights for the front of our house. Price was very competitive and delivery was quick. One light had an issue which was resolved the next day with no questions asked. I would happily buy from here again.
The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and even phone calls too. The well packaged quality items arrived swiftly and having read the other reviews I know I'll have no issues if anything isn't quite right. I highly recommend this Company - they are amazing!
We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it.
Initially they sent me a new battery. However, this didn't resolve the problem. I contacted them once more, and before I knew it, a replacement was on my doorstep.
I cannot believe how effortless this has been. The after sales care has been amazing. I simply cannot fault this company. I will be using them whenever I require lighting in my homer and garden. I do highly recommend!
Friendly, helpful service. Very pleased with my purchases. Good prices. Would recommend. Thank you.
Light and shade arrived very quickly after order. Despite being well boxed the shade was creased/damaged which showed when turned on. I emailed to explain, received a response within an hour to apologise saying a replacement would be sent, which arrived a couple of days later. All is now good and pleased/relieved by the after sales service. Thank you
Firstly the choice of lighting was comprehensive. I was able to find what I wanted at a reasonable price. The delivery was prompt & the items well packed. I was also kept informed at each stage. I would use this company again.
Lovely lighting purchased a gorgeous glass pendant that looks perfect in my living and a velvet drum lamp with gold on the inside for the bedroom both look way more expensive then they were, very impressed. They were very well package especially the glass pendant and delivery was fast. Also Lisa was really helpful and got back to me asap with a query. Will use again and would recommend.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.