Homegymsupply Anmeldelser 

65
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic company that I would recommend to anyone looking to purchase fitness equipment. Great prices and value on the equipment they offer (really appreciated the free bonus gift of he... Se mere

Bedømt til 5 ud af 5 stjerner

Will put together a package for me including Force USA G1 rack, weight plates barbell and rubber flooring. Gave me a good price and great email communication on delivery or order. I didn’t set up equi... Se mere

Bedømt til 5 ud af 5 stjerner

We love our new Tunturi exercise bike bought from Home Gym Supplies Ltd to replace one which we’d had for over 40 years! They were very efficient and helpful. Will was particularly great going above a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Will at Home Gym Supply provided the level of post purchase customer service that every retailer should aspire to. He was very quick to pick up on a problem that we had with an exercise bike and did... Se mere

Virksomhedsoplysninger

  1. Sportsbutik

Skrevet af virksomheden

Save time and money by building your own home gym to achieve your fitness goals without leaving the house. See our wide range of exercise equipment.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

65 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(65)

7 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish!

I recently purchased the Force USA G15 through Will at home gym supply.
The service I received from start to finish was excellent! Will was very knowledgable so (having never purchased anything this big online before) I was confident I was buying the right equipment for us as a family. The whole process was simple and felt more consultative approach than a hard sell that I've experienced before. The fitting team were also very good, on time, very knowledgeable and professional. I would highly reccommend Will and his team.

24. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Service and Support

Excellent service and support from Will at Home Gym Supply. Fantastic price on the Nordic Cross Trainer C7.5 - great bit of kit and even though the box was slightly damaged (which I was told about prior to ordering and why it was such a good price) the contents were fine. Put together within an hour - Ordered on a Sunday arrived on Wednesday brilliant - will use again.

19. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

best price and excellent home gym team delivering perfect 5/5 on customer satisfaction!!

It was our first time buying from home gym and I was sceptical at first as the listing mentioned open box but the price was the best we could find online.. so I initiated a chat to ask a few questions about the condition of the product and their return policy in case the product was damaged …and I was reassured that I will not be bearing the costs of returns if the product arrived broken/dented etc. I placed the order and the team stayed on chat with me the whole time to help. The experience thereon with a 2 man delivery right on time as promised and the perfect after sales follow up to get us set up with extended warranty and the iFIT membership was flawless. The product itself was in perfect condition. I have no hesitation in recommending the home gym to anyone who is considering buying fitness equipment.

3. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service and would highly recommend them to anyone looking for gym equipment. Recently resolved an issue with a newly purchased treadmill where the manufacturer was taking too long to resolve. They stepped in at my request and managed to organise a replacement fast.

12. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Can’t fault home gym supply!!

The whole experience with home gym supply was excellent from how quickly the machine arrived, advice on assembly to help with registration. Will really went above and beyond to help with my queries 😊

24. september 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Got a top quality rower at a very good…

Got a top quality rower at a very good discount. Service was good but lacked order updates which is something that wants addressing other wise it would have been a 5*

16. august 2022
Uopfordret anmeldelse
Homegymsupply-logo

Besvarelse fra Homegymsupply

We’re glad to hear that you are happy with the quality and price of your rowing machine. I appreciate your feedback regarding the order updates and I completely agree. We have recently changed to a new courier who is capable of providing our customers with tracking information and a faster service which will hopefully improve our customer experience. We appreciate your business and if there is anything we can help you with in the future please don't hesitate to reach out to us.

Bedømt til 1 ud af 5 stjerner

cowboy

They have good prices but the rest is very bad. Long delayed delivery without informing me. The equipment came in bad condition and when I wanted to make a claim, it turned out that they are not the manufacturer's representative and no one will repair the equipment. The seller stopped replying to my messages. Very amateurish, cowboy . I do not recommend. If you want to buy use a credit card to be able to recover your money later

13. august 2022
Uopfordret anmeldelse
Homegymsupply-logo

Besvarelse fra Homegymsupply

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. I have contacted Flow Fitness regarding the issue as we had requested an engineer call out but they claim that the issue isn't covered under their warranty and would not cover the cost of an engineer. I'm so sorry for the miscommunication as the manufacturer should have been in direct contact with you addressing this issue. We are currently talking with our manufacturers to try and provide a simplified and faster process to have issues resolved asap.

Bedømt til 5 ud af 5 stjerner

Great team

Great team, very competent and communicative. Knew their stuff and were helpful in understanding the kit. G20 kit is perfect for what we need.

11. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Nordictrack Cross Trainer

Bought the Nordictrack c7.5 cross trainer from this company a couple weeks ago and cannot fault either the product or service! The cross trainer is sturdier than expected and does the perfect job for my gym. Would highly reccomend for any purchases!

12. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Purchased Nordictrack VR25

Purchased Nordictrack VR25, Price was amazing & the delivery was not only quick but the delivery team were friendly & brought it right into my home, I had an issue attaching one of the pedals but customer service was instant & solved the problem with advice & followup Emails all within a couple of hours, great work guys

1. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Same Day Delivery

Ordered a massage gun and some weight plates after talking to their team and they managed to deliver it the same day as they are also here in Bristol. Great service.

29. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I just purchased a smith machine from…

I just purchased a smith machine from this site. The entire experience has been excellent! I had some questions which were answered immediately via their online chat section. They were very helpful, delivery arrived within a week. Boxes were a little damaged but on reporting this to them, they have assured me they will address any issues. I saw some of the other negative reviews before buying and must say I was a little sceptical but personally my experience has been excellent and I would highly recommend these guys. I also found their prices to be much lower than other similar companies. - 5 stars.

12. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Replacement Lead within 24 hours

Ordered the Flow Fitness walking pad and unfortunately it was missing the power lead. However, Home Gym Supply had a lead sent out and was with me the very next day. Would highly recommend.

3. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Couldn't have asked for better customer service

Bought a Cross Trainer from Home Gym Supply earlier this year. After assembly I noticed the console had a fault. Dan from Home Gym Supply was great in resolving the issue, manufacturers sent a new console in the post within couple of weeks, and Dan kept me up to date with the progress. Couldn't have asked for better customer service.

17. marts 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I should have read these reviews

I should have read these reviews. I ordered a punch bag and received a delivery date. I confirmed the date with the delivery company and received a timeframe to which it would deliver. I then receive a call just as the 4 hour timeframe was ending. The caller claimed my deliver driver was in an accident and so wouldn’t make it with my product, so they had to reschedule, which could take weeks. I complained to the home gym supply who took it up with the delivery company, no response from home gym supply but I received a message from the delivery company saying they will let me know the new delivery date within days?

At the moment this whole process looks like a scam and or a waste of time. If my parcel doesn’t deliver within a week i will have to go back to my credit card provider for the refund. Absolute joke!

If this problem is fixed I will make sure to take my words back on this review (although it’s not looking promising if you read the other reviews). Highly disappointing considering my product was around £240

8. marts 2022
Uopfordret anmeldelse
Homegymsupply-logo

Besvarelse fra Homegymsupply

Good Morning Dean,

Thanks for reaching out to us.

As you know the driver that was supposed to attend the job, two working days after you placed the order was involved in a traffic collision.

The safety of the driver was of course paramount in this situation and there was procedures to follow regarding this.

As for calling Home Gym Supply a scam were are quite perplexed.It took us less than 30 seconds for us to reply to your message in chat regarding the incident,to which a member of staff replied to you asking for order details and subsequently what had happened.

Our first port of call was to contact the delivery company and find out what exactly had happened and how we could move forward and get the item delivered. Having spoken with Simply Parcel, a customer service representative assured me they would contact you, and of which they did within 45 minutes which entailed leaving you a voicemail as you did not answer.

As you were booked in for Tuesday 8/3/22 , two days after ordering I can see in the system that a redeliver has already been set for 10/3/22, so we are not sure as to why the review says you will be waiting days for a new date as we have delivered a new date within around 12 hours ?

Home Gym Supply prides itself on honesty and transparency, should you require a full refund it would be our pleasure to provide you with this so we can show good faith.

Again we apologise that the driver was involved in a collision, however we have had this wrapped up for you in less than 24 hours.

Best Regards

Home Gym Supply

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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