Not only did I find the exact part that I needed for my Dishwasher, but the owner of the business went above and beyond to make sure that I got the item delivered the next day, even when the business... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was struggling to find the item,and other suppliers could not respond on time until I consulted Homecraft sales lady,she was so.quick to respond with a reasonable quote and sent me the location.I am... Se mere
Outstanding experience - when I called all to check on availability there was an unasked for offer to send a photo and details of the part they had in stock so I could see for myself if it would do th... Se mere
Great service received on the chat line, they helped me describe the item I was looking for without any part number or reference, it was sold out and they were great enough to offer to order it for me... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The online store for all your genuine parts & accessories. It's easy with Homecraft Spares At Homecraft Spares, we’re passionate about helping you extend the life of your appliances by supplying high-quality, genuine spare parts that won’t void your manufacturer’s warranty. We believe in repairing rather than replacing, helping you save money while keeping your appliances running like new for longer.
Kontaktoplysninger
148 9th avenue highlands north, 2192, Johannesburg, Sydafrika
- homecraftspares.co.za
4,8
Fremragende
84 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reliable and professional support.
I had an excellent experience with Moishe and his team. He went out of his way to assist me in finding the correct part for my Defy washing machine, even after others had told me it was not possible to repair. His dedication, knowledge, and customer service were outstanding, and thanks to his assistance my machine is now working perfectly.
I would highly recommend their services to anyone in need of reliable and professional support. ⭐⭐⭐⭐⭐
25. september 2025
Besvarelse fra Homecraft Spares
Thanks Pierina.
Was a pleasure helping you.
Great service received on the chat…
Great service received on the chat line, they helped me describe the item I was looking for without any part number or reference, it was sold out and they were great enough to offer to order it for me. They contacted me again within a few days letting me know that I could order it and the order and delivery was seamless. Great job!!
19. september 2025
Besvarelse fra Homecraft Spares
Hey Zimasa
Thanks for the kind words.
I'm stuck with a faulty part that I…
I'm stuck with a faulty part that I bought from you.
22. september 2025
Besvarelse fra Homecraft Spares
Hi Mzi
We're truly sorry to hear about your experience.
We would have gladly assisted you with a refund or replacement, as per our Terms of Service. You reported the item as faulty, and we explained that—just like with any other supplier—we first need to receive the item back to have it tested. You agreed to return it, and since then, we've reached out over 10 times via phone and WhatsApp to help facilitate the return. Unfortunately, we have not received the item back or had any further communication from your side.
We always aim to provide excellent customer service and stand by our return and refund policies. If you’d still like to return the product, we're more than happy to assist—please just reach out and we’ll get it sorted.
Warm regards,
Moshe
Homecraft Spares Team
Dette er Trustpilot
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