Holidu Anmeldelser 

Fruktansvärt dåligt bemötande på grund av avbokning i tid och återbetalning av handpenning

Fröken Mangi..bästa värden..!!..hjälpsam & kunnig..:)
Läget tipptopp..nära till allt..!!
Är man ljudkänslig..kan vara lite stökigt utanför.

Fint hus med exceptionell och härlig trädgård och utemiljö.

Underbar utsikt, fin och rent hus.

Har erfarenhet av företaget. Hyrt stuga tidigare

så här långt, allt gick enkelt och smärtfritt med bokningen

Holidu was supposed to host me and my friends for a week in the alps. They agreed to change the dates and we happily booked airline tickets on the new date. One week later they decided to change their minds and cancelled our booking. This is an absolute joke of a company. They take absolutely zero responsibility for their customers. Stay as far away from this company as possible if you want to make your dream trip come true.

Bra väder, bra lgh. Nära till havet.

Lyxigt, rymligt, trevligt boende för vårt stora sällskap på 12 personer.
Härlig pool och nära till stranden, men mycket branta backar till och från huset

I booked a property in France through Holidu, the pictures of the property looked great, but when we arrived it was totally different, to get to the property we had to walk up an alleyway that was never mentioned in the property description. The property had a terrible odor, it really wasn't nice. We went into the shower room and you would not believe the mess, the toilet was BROWN it hadn't been cleaned in months, OMG it was awful, the shower area was horrible, the grouting was black, the silicone was black, I wouldn't have showered in it. I contacted the point of contact and told her, she came to the property and agreed with the condition. She turned out to be the housemaid, she said she could clean it again if I wanted. I told her that I couldn't stay in a house like this. She then called her manager and explained the situation and sent him pictures. He spoke to me and said I should contact Hoildu direct and inform them that the property was not as advertised and totally unacceptable, we booked into a hotel that afternoon at our cost. Holidu asked for a copy of the hotel invoice, nothing else was offered to help. I sent several emails explaining everything but I didn't have any pictures of proof of how bad it was, so they couldn't do anything, they told me they will contact the owner and he wouldn't give us a refund or an offer of any kind. Holidu then offered me 10% refund as an act of good will. Which was totally unacceptable. I informed them that I was considering taking legal action against Holidu and the owner and that I required the owners full contact details so my solicitor can communicate with him. Holidu would only give me a concierge email and phone number. This would not be acceptable. I requested this several times, but that was all they would give me. Holidu kept informing me that they are just a booking service, I have a contract with Holidu. I will be taking legal action against Holidu. Please, please don't use Holidu, I won't.

Date of experience: September 12, 2024

Huset levde upp till den information som finns på hemsidan.
Mycket bra kontaktperson på plats!
Fantastiskt utsikt!
Man behöver vara en van bilförare då vägen är både smal och kurvig till huset.

Hjälpsamma med både incheckning och utcheckning. Fantastiskt hus på tre plan med pool. Vi var 18 personer och vi rymdes gott och väl. En mycket underbar semester tyckte alla.

Fint och rent hus. Alla bekvämligheter fanns på plats. Fräsch pool!

Lätt att leta boende för både små och stora sällskap. Enkelt att boka och lätt att förstå instruktionerna.
Allt fungerade klanderfritt för oss, 10 vuxna på tredagars resa.

Inga kommentarer

Ett fint hus med ett fantastiskt läge längst ut på udden vid inloppet till Cala d'Ors hamn. Tomt och pool var stora och det var en fantastisk utsikt från tomtens utsiktsplats. Gångavstånd till badplatser, restauranger och hamnen i Cala d'Or gjorde semestern enkel och trevlig.

Mycket smidigt, från bokning till hemresa.