Excellent response time. Always trying to have the best offer for customers without any additional surcharges or back door costs. Also the service after the booking is the best I did experience so... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used hola Car rentals a few times now and I’ve always recommended them to my family On this occasion, I had a Breakdown and I have to say it was the easiest Breakdown I have ever had. From... Se mere
Booking experience was great, pricing and inclusions are good value for money. Promo response to my query on one way booking fee that doesn't apply. Hopefully pick up of the car and balance of the ren... Se mere
The price is always the best, but the included insurance coverage is awesome. My parents and friends used them last year. The car rental company forced them to purchase extra insurance at the desk.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hola Car Rentals is a leading American technology-driven car rental company, headquartered in Florida, with a global network of partners in over 100 countries. We offer a transparent and exceptional car rental experience by partnering with trusted rental agencies in the United States, including Alamo, National, Avis, Hertz, Dollar, Thrifty, and Budget. Our extensive fleet caters to all needs, from compact cars to luxury sedans. With services available across the United States, Hola Car Rentals has become synonymous with transparency, ensuring clients have all the information they need to make informed decisions and enjoy a seamless, stress-free car rental experience.
Kontaktoplysninger
3590 Rockerman Rd, 33133, Miami, USA
- 7869998312
- soporte@holacarrentals.com
- holacarrentals.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 8 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great fast support from Malory…
Great fast support from Malory regarding 2 wrong charges in my credcard.
Easy booking process
Veri nice!!
Jätte snabb och smidig sida
Jätte snabb och smidig sida. Bokningen var klar på 3-4 min
I recently hired a car through Hola Car…
I recently hired a car through Hola Car Rentals for the duration of a holiday in the USA.
A problem arose after I had returned the car after a 2-week vacation when the well-known company that had supplied the vehicle billed me, incorrectly, for more than $700. The car rental had been paid in full prior to the holiday commenced.They insisted the charge was accurate. It wasn't.
Fortunately, after I contacted Hola Car Rentals, they took the matter up with an impressive determination, eventually persuading the car supplier to refund more than $500. This was still over $200 short, so I contacted Hola. Again, their professional approach to recouping the balance of money due was hugely impressive. The supplier eventually handed the money over.
Massive thanks are due to both Sofia and Juan at Hola Car Rentals; it was reassuring to have these guys on my side. Had it not been for this duo, this matter could have dragged on for months and months.
Peter S
UK based
How easy it was to book and when I had…
How easy it was to book and when I had a question to ask Hola replies straight away through WhatsApp
Hola quoted an incorrect price for the rental which was paid on booking
Hola quoted a price which was paid. On collecting the car from National additional fees were charged above the original quotation. On complaining Hola stated that they cannot be held responsible for National increasing the fee. Conclusion go direct to the rental company and miss out Hola!
Resolutivos, rápidos y muy atentos
Muy buena experiencia con Hola.
La gestión de la reserva del coche ha sido muy fácil y rápida desde el primer momento. Además, he tenido una incidencia con la empresa de renting y el equipo de atención al cliente la ha resuelto con mucha profesionalidad, interés y eficiencia.
Da gusto encontrar un servicio de ATC tan atento y resolutivo. Muy satisfecho con el trato recibido y con la gestión realizada. Totalmente recomendabl
Highly recommended Hola Car Rentals!
Highly recommended Hola Car Rentals!
I am from New Zealand and recently booked a car in Los Angeles for 3 days through Hola Car Rentals. During the pickup, the rental company did not clearly explain some extra services, but later I noticed additional charges on my credit card statement.
I contacted Hola Car Rentals through email, and Mr. Simon from their support team handled my issue very professionally. He spoke with the rental company regarding the extra charges, and I received my refund within just 3 working days.
Special thanks to Mr. Simon for being honest, hardworking, and very helpful throughout the whole process. I truly appreciate the excellent customer service provided by Hola Car Rentals. They also offer very affordable car rentals in the USA.
Thank you once again for your kindness and support!
A breath of fresh air from start to…
A breath of fresh air from start to finish. Super friendly staff and above excellent customer service. Hola is the only service we will use in the future. Thank You, Simon Correa.
Exceptional Customer Service
Customer service was exceptional from Hola Car Renatals. From the initial order to vehicle collection, the communictaion and help was superb, and then even better after vehicle drop off with some extra help. I will definitely use Hola again on my next trip to Orlando.
Hola Car Rentals did offer worldclass…
Hola Car Rentals did offer worldclass service,
Hertz did make a mistake and charge extra,
be extra careful regarding Hertz !
Thanks to Hola !
Very simple process and good pricing
Trato al cliente de 10
Trato al cliente de 10. Tuve una muy mala experiencia con la empresa Hertz y ellos como intermediarios me ofrecieron apoyo constante hasta solucionar el problema.
Hola Car Rentals is a good company.
Hola Car Rentals is a good company.
My advice is, print there voucher and take it with you to the car rental company.
We had hertz in LA. Nearby the airport, there was a shuttle bus between those.
Around 15 minutes.
We could choose every car there were parked in the garage.
Advice two make picture of your car after picking up and returning en also of your gasoline level.
We drove a buick and love it very much.
Ho prenotato un auto tramite Hola per…
Ho prenotato un auto tramite Hola per un viaggio da Chicago a Los Angeles pagando per 21 giorni $956,22. Arrivati al banco Hertz aeroporto di Chicago mi viene prospettata che la mia prenotazione alla Hola è per una settimana. In conclusione ho dovuto pagare $2908,86 per avere l'auto in quanto non avevo scelta. Interpellata la Hola mi ha risposto che avendo accettato la proposta della Herz non possono rimborsarmi l'eccedenta pagata. Mi son o trovato davvero in serie difficoltà. Sconsiglio vivamente la Hola Car Rentsl NEGATIVO!!!!
Great company great price
I have now used this company twice. The first time was an excellent experience no hassles and I got the car at the price and with the perks listed in the confirmation. This time I had a good price and comparison to other companies and we will see how the experience goes
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