HobbyRC Anmeldelser 178

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Awesome customer service that helped my choose the parts for my 5" Freestyle and the delivery was quick and all parts have been perfect, will be using HobbyRC again.

Bedømt til 5 ud af 5 stjerner

​I can't recommend HobbyRC enough. The delivery was super fast, and the items arrived in perfect condition. I was particularly impressed by the customer service; the staff were genuinely helpful and... Se mere

Bedømt til 5 ud af 5 stjerner

love the fact that if I need it, I can get items delivered next day, even if thats a Saturday so a flying weekend is not ruined. Mike is super helpful and during the past few months of mayhem, its' re... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing store, I have order few thinks and then I realized I still missing few bits so all together I made 3 orders - after 15min hobby RC has send me refund for two shipment delivery charges and advi... Se mere


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

178 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Great after sales service

The first reason I bought from HobbyRC is that they had what I wanted in stock and at a good price.

The reasons I will be using them again in future are:

Quick delivery: Each order I have made has been despatched same day, and arrived the next.

Support: As is always possible with electronics, occasionally there are issues. When I had a problem with an item I ordered, Mike was fantastic in patiently helping me to sort the problem, and quickly replaced the item once we determined it wasn't possible to salvage.

Thoroughly recommended.

10. juli 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Fine.

Used HobbyRC a couple of times and they were good. However I got annoyed with them when they suggested I should take apart a brand new Radiomaster Boxer to fettle the menu roller. They also sent out a duff Radiomaster Lithium Cell which should really have been checked considering it was part of the Transmitter purchase.
No problem with the return, but there are other suppliers out there.
Better luck next time.

28. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service…

I bought a radiomaster tx16s mk2 jb edition. Along with a receiver and a tx 5000mah lipo. A GNB 5000mAh 2S 5C LiPo Battery For Radiomaster TX16S . When using the battery in the tx, the battery level went down very quick. On testing at 1amp(pack said 5c ie 25amp discharge poss) I got 3874mah. I have since done another test at 500mah and only got 3991mah.
I ordered a radio master 6200mah as a replacement. Because I needed the radio to setup my models for our national championships. Which are coming soon.
After I had done the order I sent the an email explaining the above.
They said they would reply in 72hours.
However 48 hours later they did a refund no quibble.
I have placed a number of orders with hobbyrc. Aways found its a quick delivery and well packed.
Without hesitation I will use them again.
Great company to deal with.
Peter

18. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really am blown away by this company

Really am blown away by this company. I ordered on Wednesday and my quad and batteries arrived the next day before lunch. Mike seems to be a really kind and helpful person that's eager to assist with queries - I'll absolutely always be using this site to feed my drone addiction in future.

24. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bought allot of items from this company…

Bought allot of items from this company with a quick delivery then a few weeks later one of the chargers packed up I sent it in and it took them a good couple of weeks to send out a replacement. I understand a faulty part has to be tested but return postage for a 3 day service using yodel and then even after receiving the item there is only one particular day they check it so if your item is delivered on another day you wait days and days for replacement

13. marts 2024
Uopfordret anmeldelse
HobbyRC-logo

Besvarelse fra HobbyRC

Hi Hassan, Thanks for providing feedback. Your review is accurate that currently returns can be a bit slow to be processed depending on when they arrive. We process them every week on Tuesday due to timing constraints at our end, so depending on when it arrives back to us it certainly can feel quite slow. The pre-paid returns service we use while slow offers the best availability in most areas for drop off point availability - with one usually being just a few miles away - so its always a compromise to find the correct balance. Hopefully its something we can address in the future. I am glad we managed to replace your 7 month old faulty charger for you reasonably quickly and at no cost to you - other than time. Thanks.

Bedømt til 1 ud af 5 stjerner

Wast of money paying extra for delivery.

Made quite a sizable order with these morons and ordered 6 6s batteries. I paid extra for 1-2 days delivery and waiting home for the delivery only to be told that the delivery was returned to sender. HobbyRC emailed to say they had messed up and had to send again as they had bot declared the batteries correctly for the courier. Its now beem 4 days and I'm still waiting. HobbyRC refused my refund for express delivery since they couldn't claim it back because it was their mess up then they can't allow me to claim it back? Absolute morons. Don't order from them and if you do don't bother with thw extra postage as its just a waste and their after sales to their customers is clearly not important to them at all.

Update.
Parcel never arrived and after 4 weeks I finally got a refund for the order.
Mike seemed pretty sound throughout the process of claiming the lost package but dpd seemed to draw it out quite a bit. I'll now be looking to buy my 6s batteries elsewhere since my hobbyrc account was closed down following my first review 🙃

2. maj 2024
Uopfordret anmeldelse
HobbyRC-logo

Besvarelse fra HobbyRC

To provide further context to anyone reading the customers review. The order was in total one day overdue from the estimate. We also merged (without prompting) two orders together for him and refunded £4.35 in postage to help save him some money - no thanks given. I explained we do not provide postage refunds for late/delayed orders in todays context of couriers not offering guaranteed delivery times regardless as to the cause of the fault. Unfortunate that we can't please everyone despite trying.

Bedømt til 5 ud af 5 stjerner

Unbeatable Quality, Unmatched Service!

HobbyRC exceeded my expectations! Their products offer unbeatable value, coupled with lightning-fast delivery and impeccable packaging. The range and quality of their offerings are impressive, catering to both beginners and seasoned enthusiasts. With such exceptional service and a vast selection, HobbyRC has become my ultimate destination for all things RC

26. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent company, highly recommend!

I have ordered a few times from HobbyRC and I have to say they are a brilliant company.
It is very nice to be able to support specialist businesses like HobbyRC, as opposed to buying straight from China or Amazon.
The items they sell are high quality, at good prices. I had an issue which wasn't their fault, and they resolved it very quickly with the manufacturer.
I will continue to use HobbyRC for my FPV products!

1. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hobby RC is a genuine UK retailer

Hobby RC is a genuine UK retailer who has the stock here in the UK as per their website...

So many suppliers are drop shipping from china these days so this makes them stand above the competition already.

Also I had a faulty pair of fpv goggles and Mike was helpful during diagnosis and offered to replace them when it was appropriate to do so.

Thanks.

Shipping / Delivery is fast and mostly reliable (one of my next day deliveries was a day late but that was down to dpd)

6. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time ordering from HobbyRC and…

First time ordering from HobbyRC and all I can say is FANTASTIC, absolutely amazing customer service. Great products at great prices. Extremely fast delivery, next day, and one of the best packaging I've ever had delivered. Hobby RC will definitely be my go to rc store. I would highly recommend Hobby Rc. Once again a big thank you to the staff, well done...

15. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It's been a great experience…

It's been a great experience dealing with HobbyRC. FPV drones are still quite a DIY business, and having some warranty and help is very welcome. HobbyRC did provide a resolution for my issue and I can only compliment them for that. Also shipping was extremely quick.

20. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The drift cars are brilliant

The drift cars are brilliant
They're almost half the price at hobbyrc.co.uk than on other sites.
I've been an RC hobbyist for years so I like to think I know my stuff...and these little cars are a must have.
Can't wait to try the race cars...and the lorry...mmm reversing skill. Highly recommended .

24. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

HobbyRC, excellent service.

Mike provides an excellent service. He is very knowledgeable and patient (had to be with me). He helped me sort out an issue with my rc transmitter.
I will certainly be using HobbyRC again and can highly recommend them.

6. november 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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