This company poorly fitted two extractor fans at a rental property. The picture attached speaks for itself. It does not look like the work of a qualified electrician. I have since got a quote of £25... Se mere
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Se, hvad kunderne siger
I had my boiler fitted last year but I had a little problem which was corrected straight away. Yesterday my boiler needed the pressure topped up. Mas and their team called me back straight away and... Se mere
Virksomheden har svaret
Lads arrived on time, and prepared to batten the walls for insulation boards and plastering. They move all the heavy furniture, they work fast and they have an attention to detail. My bedrooms are so... Se mere
Virksomheden har svaret
I had a perfectly running central heating system when they arrived. When they left 3 radiators not working, boiler constantly losing pressure. This was on Oct 8th last year. Then there was an is... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are Glasgow based Green Energy Installers working under ECO4 Government Backed Scheme, 100% Free for Household on Income Related Benefits. THANKS FOR CHOOSING US.
Kontaktoplysninger
Unit 4, 3 Siding Lane, G5 0DZ, Glasgow, Storbritannien
- 01417393923
- info@hnrenergy.co.uk
- hnrenergy.co.uk
4,5
Fremragende
140 anmeldelser
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This company poorly fitted two…
This company poorly fitted two extractor fans at a rental property. The picture attached speaks for itself. It does not look like the work of a qualified electrician.
I have since got a quote of £250 from a separate electrical company to put right the work. So far hr energy solutions have offered to pay £100 the company that quoted found one of the extractor fans was wired incorrectly and would not leave it like that so rewired it there and then you have been warned
23. januar 2026
Uopfordret anmeldelse
Excellent service.
I had my boiler fitted last year but I had a little problem which was corrected straight away.
Yesterday my boiler needed the pressure topped up. Mas and their team called me back straight away and talked my son through it. Service was fantastic. Would recommend to anyone.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you for your kind review!
We’re really pleased to hear that you’ve had a positive experience with both your installation and our aftercare service. It’s great to know that our team was able to respond quickly and guide your son through topping up the boiler pressure without any hassle.
Providing ongoing support to our customers is just as important to us as the installation itself, so your feedback means a lot.
If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
H&R Energy Solutions Ltd
Resolved
I had a perfectly running central heating system when they arrived. When they left 3 radiators not working, boiler constantly losing pressure. This was on Oct 8th last year. Then there was an issue with my flu location which they said would rectify, 3 visits by Engineers nothing back, now wont even answer the phone to ask how can the situation be rectified. Help Desk number is a joke, keep saying will come back to me and never do.
This has been resolved after some time due to internal issues I have been told. An excellent heating engineer was deployed who went out of his way to make sure issues were resolved, I an now 90% of the way there and will be 100% satisfied when my rads come come back to life which I am told should happen over the coming days.
Ultimately, they were very good in trying to resolve my issues and reassuring in making sure all will be resolved.
Ultimately excellent customer service at the end of the day. I would highly recommend them.
10. oktober 2025
Uopfordret anmeldelse
Do not touch this company
Do not touch this company. Awful. Worst work possible.
Damaged my property, terrible work, applying sealant with bare fingers. Broken flooring. Broken aspects of my window. When no permission was given to touch the windows. Admitted the damage.
Numerous emails to arrange rectifying, date arranged, they did not show up.
Do not allow them into your property.
3. december 2025
Uopfordret anmeldelse
Slow response initially but reply received
UPDATE
the company has proactively contacted me and provided a response to my query. Although not outcome I wanted I am happy they replied same satisfied it is a genuine firm. Updated the review score as a result.
I called the company as looking to get cavity insulation and they sent a surveyor out to look. Since then, about 4 weeks ago, I have heard nothing. I have called, sent WhatsApp messages and emails to. no avail. Very poor. I had sent all documents they had requested and now worried this is a scam as ID documents
22. november 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you for updating your review — we really appreciate your honesty and for recognising our follow-up.
Firstly, we apologise for the initial delay in communication. While this is not the experience we aim to deliver, we’re pleased we were able to reach out, provide clarity, and support you with your enquiry.
For anyone reading this, we want to reassure you that H&R Energy Solutions is a TrustMark-approved installer, working under UK government-backed schemes such as ECO4 and GBIS. All customer data and documents are handled securely in full compliance with UK GDPR regulations.
Due to high demand and funding checks, there can sometimes be delays during the assessment stage, but we are continuously improving our processes to ensure clearer and faster communication for all customers.
We’re glad we could resolve your concerns and truly appreciate your recognition that we are a genuine company. If you ever need assistance in the future, our team will be more than happy to help.
Kind regards,
H&R Energy Solutions Ltd
HR WERE FAntastic,,worked,left all…
HR WERE FAntastic,,worked,left all rooms clean and tidy very hard,none stop ,left no rubbish,they took. it with them.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Richard!
We’re delighted to hear that you found our team fantastic and hardworking. Glad everything was left clean and tidy — we always aim for a smooth, hassle-free experience. Really appreciate your feedback!
Today HR team visit my property to see…
Today HR team visit my property to see what i can get to improve my home energy and heating. Teams very friendly and polite and cooperative and supportive. They guide me each and every thing in details. They work very professionally and safely.
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Aisha! We’re delighted you had such a positive experience with our team. It’s great to hear they guided you through everything professionally and with care!
Very thorough workmen
Very thorough workmen. Pleasant, thoughtful & helpful. Cleaned up after them selves. Would highly recommend.
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Kim! We’re so pleased to hear you were happy with the team’s thorough and thoughtful work. Your recommendation is greatly appreciated!
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Claire! We’re glad to hear you were happy with the team’s hard work. Much appreciated!
Excellent service great team of workers
28. september 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Jean! We’re thrilled you were pleased with our service and team. Your feedback means a lot to us!
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Lauren! We really appreciate your 5-star review and are glad you had a great experience with our team!
The lads that' did my work was…
The lads that' did my work was brilliant Very professional and Very nice ,got started straight away,and cleaned up for me lovely jobs
23. september 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Maureen! We’re so glad you’re happy with the work and our team’s professionalism. Your kind words are greatly appreciated!
Great service from start to finish
Great service from start to finish! H&R Energy Solutions installed loft insulation and a new boiler at my home. The team was professional, tidy, and very helpful. Already noticing the difference in warmth and efficiency. Highly recommend!
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, S Y! We’re delighted to hear you’re already feeling the benefits. It was a pleasure working on your home. Your recommendation means a lot to us!
Friendly and excellent work! Delays though finishing the job
Ahsan arrived first and quietly went through everything with me. Then his two colleagues arrived with their tools and equipment. I had been nervous about the process but they worked really well together fitting extractor fans and window vents. They were friendly to have around and cleaned up after each stage. I would recommend them 100%. God bless you in your future endeavours!
Update
This was a promoted review. Still true but the extractor fans were put in nearly 3 months ago and have still not been connected by one of their electricians. 29 November 2025
Update 2
It is nearing the end of February and I still do not have working extractor fans. Since September no electrician has been sent out.
9. september 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Kate!
We’re glad Ahsan and the team made the process easy and kept everything clean and tidy. Really appreciate your kind words and recommendation!
Very committed to achieving a great…
Very committed to achieving a great job...well mannered...and very tidy...
26. august 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Steve! We really appreciate your kind words. It’s great to hear you were happy with our work and service. We always aim to deliver a high standard while keeping everything clean and tidy.
Completion day
Completion day today.
I wanted to write another review as today was our completion day after hard days of the guys grafting I can honestly say it’s been a pleasure to have Khaled and his team in our house they worked so hard and the end result is amazing!
I was always told what was happening before work was done & we are very very pleased with the end result our walls are so smooth & the house is feeling so warm…windows ledges are looking fab much better than our old ones so that was a lovely surprise thanks.
The team made sure that the house was tidy before leaving & went above and beyond for us.
We can’t thank your team enough I would recommend your company and staff all day long!
Thank you again Khaled
You’re the BEST! Hope u enjoyed your giant apple lol
Kind regards
Nicola & James
24. august 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you so much, Nicola & James. We’re delighted you’re so pleased with the results and it’s great to hear Khaled and the team made the whole experience positive. Your recommendation means a lot to us!
Excellent very professional
Excellent very professional, all staff from office to the insulation team .1st class
22. august 2025
Uopfordret anmeldelse
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Steve. We’re delighted you found our team professional and the service first-class!
Besvarelse fra H&R ENERGY SOLUTIONS
Thank you, Shakeela. We’re glad you found our service efficient and clearly explained!
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