I had made a mistake on an order and ended up double ordering a part. The service desk was very prompt with their help. The order was corrected and my charges were reversed. Good job!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am absolutely astounded by my experience with this organization. Being able to text in for client interactions is such a cool feature. Their prices were better than anyone else I could find for... Se mere
Purchased a CO2/propane detector for my converted van. Great product (accurate description, perfect fit), fast delivery (3 business days to GTA) and super responsive Customer Service (never waited for... Se mere
Make sure you do your research before buying there. I purchased a 2000$ hitch following their recommandation only to find out that this particular brand did not fit well with the newer pick up trucks.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Hitchweb.com
Oplysningerne kommer fra forskellige eksterne kilder
Hitchweb is your online Canadian hitch store. We operate out of Canada and sell throughout Canada and the USA. We're just as committed now as when we first started 15 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.
Kontaktoplysninger
PO BOX 53012 SOUTH ST VITAL, R3N3X2, Winnipeg, Canada
- (800) 300-4067
- info@hitchweb.com
- hitchweb.com
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Installation was exactly per Curt YouTube…
Installation was exactly per Curt YouTube video. ~ 60 minutes including cleanup. No fuss - all parts worked well. Looks great!
Purchased trailer hitch for '17 corolla…
Purchased trailer hitch for '17 corolla in March 2021. Website was easy to navigate, price was comparable or cheaper than other on-line retailers, and hitch showed up within a few days of placing the order. Well packaged and looks good.
Very god quick service
All I can speak to at this point is…
All I can speak to at this point is that the order arrived very promptly and was as ordered. I checked the wiring harness with the mechanic and he indicated it would be fine, ditto with the hitch. Will be able to comment further when installed but I anticipate no issues.
Very good and trusted company
Very good and trusted company. Delivery was on time. Price for set of Dexter breaks was lower then on Amazon. Happy to support Canadian company.
Finally Stable Secure Stairs
I have been looking at this Landing Gear for a long time and finally bit the bullet and ordered them. They are exactly what was needed. Since we off grid camp, these help stabilize the stairs and work perfectly on uneven ground. Torklift quality is always good and delivery was excellent! I would recommend Torklift landing gear to anyone who wants to increase the safety f their stairs.
Seems like a good company, my item was out if stock
I was very excited to get my distribution hitch from HitchWeb because their site showed they had what I needed and their rating was very high, so I was confident they were trustworthy. Unfortunately, their only stock of the item I needed was in Canada, and apparently, they couldn't ship it to a U.S. address. Ok, understandable. My only real complaint is that they really should have something built into their online ordering process that prevents someone from completing an order to have product shipped to them if the item they are ordering is not located in that same country, since that is their policy. Not really something wrong with the company, just a minor inconvenience for me. They promptly refunded my money, so kudos to them on that.
Great product and extremely fast…
Great product and extremely fast delivery, 4 days during covid, fastest service I've had.
Hitchweb is great!
Customer service was quick to respond and very helpful. Lightning fast shipping and delivery. Product was exactly as advertised and competitively priced. Great experience!
Excellent customer service.
I found the website easy to navigate and the selection of hitches and pricing was very good. Free shipping was a deal breaker for me. I placed my order for a hitch on a Thursday night and received my delivery by mid day on Monday. When my hitch arrived I could see it had broken through the packaging in 3 places and I was concerned that it might be bent and would not align properly to the mounting holes on my vehicle. I will not be installing the hitch for about two months and I sent an email explaining this to customer service including photos.
I received a reply in less than an hour asking me to open the box and check it for any damage. Outside of some minor scratches where the hitch was sticking out of the packaging, it did not appear to be bent and I reported this in an email. Again, a quick reply saying that, if there are problems with the install, to contact them at that time.
My only suggestion at this time is that the packaging be improved to stand up to the rigors of shipping a large and heavy item. Overall, good pricing, free shipping, and great customer service are the reasons I recommend Hitchweb.
Great service
Easy website to use. Product was ordered and even came earlier then stated when I ordered it
Outstanding.
The price was right, and my hitch and wiring was delivered blindingly fast. Everything was packaged well, so zero damage in transit. You've made a customer for life.
Hitch install on a 2015 Silverado 2500HD
Hitch install on a 2015 Silverado 2500HD. I found I had room to move the licence plate holder over and used 3/16 rivits+washers to reattach after a bit of notching. I still have access to both tow hooks. The hitch itself fit perfectly and does not impact breakover angle lije other hitches. For the price it was not worth the hassle of making my own. Nice product. I am retired but still love to wrench.
Some of the parts I wanted were out of…
Some of the parts I wanted were out of stock. They communicated with me quickly and let me know options and when they expected to have the parts back in stock.The parts were back in stock and shipped to me exactly as they had advised. Overall a good experience.
Love the Blue Ox product that I bought…
Love the Blue Ox product that I bought at a very good price. Delivery was earlier than expected. Not a big fan of the website which is why I did not give a 5 star rating.
Fantastic experience
Fantastic experience. Right after I made the order they called to ensure I had the right brackets as they wanted to make sure before they sent hitch. Hitch arrived in three days. It was by far the best price as well.
took a week longer to receive than…
took a week longer to receive than expected is my only complaint
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







