HM3 Legal - Chester Anmeldelser 153

I recently used HM3 for both the sale of my previous home and the purchase of my new one, and I couldn’t be happier with the service I received. From start to finish, Dan, Grace & Courtney handled the process with professionalism, efficiency, and clear communication.
They kept me informed at every stage, explaining any legal details in a straightforward and accessible way, which made what can often be a stressful experience feel much more manageable. Emails and calls were always responded to promptly, and I felt confident that everything was being handled thoroughly and carefully.
What really stood out was their attention to detail and proactive approach. Any potential issues were identified early and resolved quickly, helping to avoid delays and keep both transactions moving smoothly. We had a few challenges with the sale of our property, but the team provided clear solutions with phone calls to explain next steps and alternative options if we needed them/
I would highly recommend HM3 to anyone buying or selling a property. Their expertise, reliability, and friendly approach made a significant difference, and I would not hesitate to use their services again in the future.

Excellent service received by Ceri Burns and team. We were kept informed of progress, she walked us through the process answering our questions and providing reassurance when needed

Sophie Bebbington supported me through a very challenging and emotional time, and her calm, clear guidance made an enormous difference. She was responsive, reassuring, and consistently practical in her advice. I’m genuinely grateful for her help and would highly recommend her.

Very happy with the results in setting up my family trusts handled by Francis Williams.

A great service with excellent advice and support. I would highly recommend this firm and the lawyer who supported me

I dealt mainly with Frances in Trusts and Wills and she was absolutely excellent throughout the whole process. My case was complex and had been messed up previously by two other firms but Frances was very quickly able to work out what on earth they had done then resolve it. I always new where I stood, what was being done, by whom and how long it would take. Pricing was clear and there were no nasty shocks. Frances was the first legal expert NOT to tell me what I wanted to hear and to actually be correct. She knew exactly what she was doing and made a horrendously stressful experience way less unpleasant. I cannot recommend her and HM3 Legal highly enough. I would definitely use them again.

I went to HM3 Legal to sort out my will. Frances was clear in what they would do for me. The service was prompt and professional and were always on hand to answer my questions. Very happy with my experience.

What I thought would be a daunting task turned out to be the opposite thanks to Frances Williams. From the first point of contact to completion her explanations and guidance were deserved of the rating above. Overall very pleased with the service given. Highly recommend HM3

Meeting with and engaging the services of Sophie, supported by Katie has been reassuring and encouraging during a very stressful and difficult time.
They both have been very diligent, responsive and solid in their responses and actions.
I would highly recommend their services. Happy to expand on my experience if anyone would like to know more!

I moved to HM3 Legal (Chester) following a professional referral after hearing positive reviews. I had previously been with another solicitors’ firm, but I felt no progress was being made and that my voice wasn’t being heard during a cohabitation dispute.
Holly Thomas was my point of contact and the solicitor allocated to my case. From Day 1, the standard of service exceeded every expectation I had. Holly took the time to meet with me 1‑to‑1 to fully understand the outcome I wanted, and she consistently went the extra mile to ensure I was at the centre of every decision.
My matter was a difficult cohabitation dispute, and on multiple occasions, urgent issues arose due to the other party’s actions—issues that could have had severe consequences for a pending house sale. Holly acted with speed and resolved the matter within a short timeframe, ensuring I was never negatively impacted. There was even an occasion when Holly was out of the office and she still stepped in to deal with it immediately. That level of dedication is something I will never forget.

When I first joined HM3, I had made no progress with an ex‑partner who had been consistently obstructive.
Holly not only managed to secure an agreement for the sale, but she also ensured I received the best possible outcome. Throughout the entire process, she provided clear, plain‑English explanations of the legal steps involved, allowing me to make confident and informed decisions at every stage. I always felt updated, supported, and genuinely cared for.
Holly’s approach was not only professional but deeply personal as her first question always asked how I was doing. Having her fight my corner during a period of constant stress and uncertainty is something I will always be grateful for.

Should anyone find themselves in need of legal assistance, I will always and wholeheartedly recommend HM3 Legal. The outstanding service I received speaks for itself.

I had the pleasure of working with Deana Phillips as my adviser and I couldn’t have asked for better support!

From the outset, Deana went above and beyond to make sure I felt informed, reassured and confident at every stage.
She went that extra mile to get to know me, making me feel valued by asking follow up questions about how events had unfolded since we last spoke, she even went out of her way to provide information on an area that would support my future employment.

What really stood out was her ability to explain everything clearly in plain English. She broke down complex legal terminology into simple, easy-to-understand language, which made the whole process far less overwhelming.

Deana kept me consistently updated without me ever needing to chase for information, and having her as my single point of contact made communication seamless and stress-free. She was always approachable, responsive and genuinely invested in achieving the best possible outcome for me.

I would highly recommend Deana to anyone looking for professional, knowledgeable and truly client-focused advice. Thank you!

Good and timely communication and response to queries. Everything explained very clearly. No need to chase anything ever. If Frances W. not available, a quick response always provided by another member of the team.

Honestly, I cannot thank Emma enough for all that she’s done, and continues to do for me and my family, especially my daughter. It is so clear that Emma genuinely wants the very best for her clients. She is approachable, accommodating, and she consistently goes above and beyond.

I would also like to make a special mention for Robbie, who was absolutely fabulous as well. He was always a listening ear and so helpful whenever we were in touch.

They are truly a great team.

The biggest thank you to you all. No words would ever fully express our appreciation.

Kindest regards,
Lucy and family

Shannon was so helpful and kept us up to date with everything that was going on

Having a different person for each matter made communication, understanding and advice so easy and made me feel supported and valued. I cannot thank Elizabeth, Emma and Robbie enough for their professionalism and knowledge. They all ensured I had clear information and their support through the legal process. Thank you

I’ve received outstanding legal advice and support from Ruth Marsh at HM3 over the past couple of years on a number of matters involving probate, trusts, wills and deeds of variation. Ruth is exceptionally knowledgeable, responsive and thorough, always taking the time to explain things clearly and answer all of my questions.

Fees were clearly explained before work commenced and were fair and competitive. I wouldn’t hesitate to recommend Ruth and HM3 to anyone seeking expert legal support with personal or family matters.

We have been dealing, HM3 Legal for a complex will dispute. We can say we only have good things to say about this company. Sophie Bebbington and Kathleen Barton have been totally engaging, always answering any issues we may have had , and very helpful in direction if required. This all led to a positive result in the end. Thank-you.

I cannot recommend Emma Evans highly enough for family law matters. Throughout a difficult and emotional process, they were professional, clear, and consistently supportive.

They explained each step in plain English, responded promptly to questions, and ensured I always understood my options before decisions were made. Their preparation and attention to detail gave me real confidence going into court, and the outcome reflected that hard work.

I’m genuinely grateful for their guidance and would not hesitate to recommend them to anyone needing a solicitor in a family matter.

Kirsty Leedam and Robbie Oates were excellent when dealing with very difficult children matters. Kirsty was great at breaking down legal language so I was able to understand it fully. Robbie was a great communicator and emails were replied to quickly.
Kirsty made things clearer to me and was always there if I needed to call. The outcome was brilliant and what was needed. I would recommend this firm.

Dreadful. The wills and probate department is ok but conveyancing is the worst I experienced in 45 years. Purchase, searches only done 4 months in, numerous contradictive findings, not pucked up, most of my documents send by post and email lost by assistant who had no idea or understood basic english. In addition it yurned out my buyers never had a real offer but as it was only 4 units nobody knew fir 4 months. Nobody was in charge, nobody had a clue, yet 4 people, 2 solicitors, where in charge.

Thank you for your reply. Taken this was ongoing for about 3 months I find it hard to believe that certainly this team was ever any different. Just gettng a reply or trying to speak to somebody per telephone was a nightmare.