Before ordering I emailed with a question and got a quick, helpful reply and follow-up. When I ordered, everything was perfect! I won't hesitate to order from Hikeware again.
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Se, hvad kunderne siger
I have to declare an interest, Eliot the owner is my cousin’s son and a real good guy. This new business is steeped in what they know best - hiking, exploring and rough camping. The service is first r... Se mere
Virksomheden har svaret
Absolutely outstanding customer service - highly responsive and went out of their way to accommodate what I wanted, also giving me the best possible prices and discounts. They really went over and abo... Se mere
Virksomheden har svaret
Just purchased a nightcat tent from hike wware and I have to say in all of my years of buying things online, it was the nearest I've ever got to buying something from the High Street. I have to both h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Hike Ware, your ultimate destination for all your hiking gear needs! Our team comprises passionate outdoor enthusiasts who are committed to providing the best hiking gear to fellow adventurers. We offer an extensive collection of products, such as tents, sleeping bags, backpacks, torches, clothing, crampons, hiking poles, belts, sunglasses, bottles, and much more. Each product is carefully selected to cater to hikers of all levels and prioritizes safety and comfort while exploring the great outdoors. At Hike Ware, we believe that exploring the great outdoors should be a safe and comfortable experience. That's why we only offer high-quality products that have been tested and proven by experienced hikers. We pride ourselves on exceptional customer service, ensuring that every purchase is a hassle-free experience. We're also proud to partner with Work for Good and donate % of every sale to charities such as the British Heart Foundation and Mind. By shopping with us, you not only invest in top-quality hiking gear but also contribute to a worthy cause. We understand that online shopping can be a bit overwhelming. That's why we offer a 30-day money-back guarantee on all our products. If for any reason you're not satisfied with your purchase, feel free to contact us for a return or exchange. Thank you for choosing Hike Ware as your go-to destination for all your hiking gear needs. We look forward to being a part of your outdoor adventures and can't wait to see where your next hike takes you!1
Kontaktoplysninger
22 Green Bank Close, ME7 3SG, Hempstead, Storbritannien
- info@hikeware.co.uk
- hikeware.co.uk
4,9
Fremragende
134 anmeldelser
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Great service from this company
Great service from this company. Good quality products at great prices.
2. maj 2025
Besvarelse fra Hikeware
Hello,
Thank you for your fantastic review! We’re so pleased to hear you’re happy with the service, product quality, and pricing. We really appreciate your support and look forward to serving you again soon.
Team HikeWare
Bought a Night Cat tent through…
Bought a Night Cat tent through Hikeware, had pin holes in seams so leaked and inner tent hook elastic was failing, Hikeware instantly refunded me without having to return faulty item, excellent customer service.
16. april 2025
Besvarelse fra Hikeware
Hi David,
Thanks for your honest review and for giving us the chance to put things right. We're really sorry the tent didn’t arrive in perfect condition, but we’re glad we could resolve it quickly for you. Your understanding and kind words about our customer service mean a lot. We appreciate your support and hope to serve you better next time.
Team HikeWare
Besvarelse fra Hikeware
Hi Rob,
Thanks for the great feedback! We're really pleased to hear you were happy with the prices, the quality of the kit, and the quick delivery. We hope to have you back again soon!
Team HikeWare
Great product
Great product! The backpack arrived right on time, well-package, and the price were very reasonable
28. marts 2025
Uopfordret anmeldelse
Besvarelse fra Hikeware
Hello Corey,
Thank you for your fantastic review! We're glad to hear that the backpack met your expectations in terms of timely delivery, packaging, and pricing. We strive to ensure our products offer both quality and value. We appreciate your feedback and look forward to your next purchase.
Team HikeWare
Great torch
Great torch! Easy to use website, easy to process order, prompt delivery and the product did not disappoint. Adjustable width of the light useful for different situations, compact torch which is easy to store in bag, great value for money, would recommend!
19. marts 2025
Besvarelse fra Hikeware
Hello Alex,
Thank you for your wonderful review and recommendation! We're so pleased to hear that you found our website user-friendly and are happy with the torch’s performance and versatility. It’s great to know that our efforts to deliver quality and value are appreciated. We look forward to serving you again!
Team HikeWare
great experience
Nice easy process and delivered quickly.
Only the second time we've ordered and both times a great experience.
18. marts 2025
Besvarelse fra Hikeware
Hello Simon,
Thank you for choosing us again and for sharing your positive experience! We're delighted to hear that you found the ordering process easy and the delivery quick both times. We strive to consistently provide great service, and it’s rewarding to know we've achieved this with your orders. We look forward to your next visit!
Team HikeWare
A great store with some fantastic…
A great store with some fantastic products all at Great prices I highly recommend them
14. marts 2025
Besvarelse fra Hikeware
Hello John,
Thank you so much for your kind words and for recommending us! We're thrilled to hear that you are impressed with our selection of products and our pricing. We strive to offer the best to our customers, and it’s great to know that you’ve had a fantastic experience. We look forward to welcoming you back soon!
Team HikeWare
Besvarelse fra Hikeware
Hello Jason,
Thank you for the great review! We're delighted to hear you found our service quick and professional, and that you see the value in what we offer. We appreciate your intent to use our services again and look forward to your next visit!
Team HikeWare
Besvarelse fra Hikeware
Hello Owen,
Thank you for your feedback! We're so glad to hear that you were pleased with the delivery time and our service. We work hard to ensure our customers receive their orders promptly, and it’s always rewarding to know when we’ve met expectations. Looking forward to serving you again soon!
Team HikeWare
Good quality product at a good price
Good quality product at a good price. Quick delivery.
Thanks
23. januar 2025
Besvarelse fra Hikeware
Hello Susan,
Thanks so much for your feedback! We’re delighted to know that the quality, price, and quick delivery of our product met your expectations. We strive to keep our standards high, and it’s great to hear we’ve succeeded. We appreciate your business and hope to see you again soon!
Team HikeWare
Excellent company
Excellent company - all items arrived in great time and well packaged with excellent prices. So far so good 🙌
11. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hikeware
Hi Rebecca,
Thanks so much for your kind words! It's great to know everything arrived on time and to your satisfaction. We aim to provide excellent value and service, and it's reassuring to hear that we are on the right track. We look forward to serving you again soon!
Team HikeWare
Great value for the quality products
Good and helpfull social media communication. ordered products have been quality and really comfotable.
4. januar 2025
Besvarelse fra Hikeware
Hi Dave,
Thank you for the great review! We're delighted to know that our social media communication has been helpful to you and that the products you've ordered are comfortable. We strive to offer great value and appreciate your acknowledgment of this. Hope to serve you again soon!
Team HikeWare
Great variety of products we had some…
Great variety of products we had some hiking poles and sticks very prompt, Elliot was fantastic to seal witn
30. oktober 2024
Besvarelse fra Hikeware
Hello Mitch,
Thanks for your great review! We're delighted to hear that you appreciated our variety of products and found the service prompt.
Elliot - Team HikeWare
Easy website
The website was easy to use and the goods arrived, well packed, a few days later on 28/9. Once charged the torch worked perfectly well.
23. september 2024
Besvarelse fra Hikeware
Hi Colin,
Thank you for sharing your experience! We're delighted to hear that you found our website user-friendly and that your goods arrived safely and in good condition. It's great to know the torch is working perfectly for you. We appreciate your feedback and look forward to serving you again in the future!
Team HikeWare
Besvarelse fra Hikeware
Hello,
Thank you for your kind review! We're very glad to hear that everything arrived as expected and that you were satisfied with our communication. We always aim to keep our customers informed every step of the way. If there's anything else we can help with in the future, please don't hesitate to reach out.
Team HikeWare
Besvarelse fra Hikeware
Hi Fiona,
Thank you so much for your positive review! We're thrilled to hear that you're pleased with the service and quality of our sunglasses. We strive to provide our customers with the best products and experiences, and it's always rewarding to hear when we’ve succeeded. We hope you enjoy your new sunglasses on many sunny days to come!
Best regards, Team HikeWare
The customer service was prompt
The customer service was prompt. I ordered a military style rucksack but they come with straps that are way too short rendering them useless for a size 10 woman. I raised this straight away and they said they would check it out. Although I didn't hear back I could see they offered me a full refund. I kept the rucksack and ordered longer straps from amazon so overall a good outcome.
26. august 2024
Besvarelse fra Hikeware
Hello,
Thank you for taking the time to leave us a review. We sincerely apologise for the confusion with the rucksack straps and any inconvenience it may have caused. We did send a follow-up email about the full refund offer, which may have landed in your junk folder. We're glad to hear you were able to find a solution with longer straps and are happy with the overall outcome. Your feedback is invaluable and helps us improve our service. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards, Team HikeWare
The perfect 2 man tent for festivals
The perfect 2 man tent for festivals. Our tent arrived promptly ready for our trip to The Boardmasters festival. It was easy to erect and was big enough for both me and my daughter to sleep comfortably. . It kept us warm and dry and was easy to take down and put back in the bag for our next adventure. 5 Stars! .
8. august 2024
Besvarelse fra Hikeware
Hello Melanie,
Thank you so much for this wonderful review! We're delighted to hear that our 2-man tent was the perfect companion for your festival trip and that it provided comfort and convenience for you and your daughter. We love that it stood up to the elements and was easy to manage. We look forward to being part of many more of your adventures!
Happy camping, Team HikeWare
Just had excellent customer service…
Just had excellent customer service from these guys, highly recommend them!
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Hikeware
Hello!
Thank you so much for your kind words and for recommending us! It was a pleasure chatting with you on our live chat and hope you enjoy your purchase! Our team works hard to provide the best service possible, and it's great to know we hit the mark for you. If you need anything else, just let us know!
Best wishes,
Elliot - Team HikeWare
Delivered what was expected on time
Delivered what was expected, and on time, and at a good price
18. juli 2024
Besvarelse fra Hikeware
Hi JJ,
Thank you for taking the time to leave us this wonderful review! We are glad to hear that everything met your expectations, arrived on time, and was priced right. We strive to maintain our service and product quality, and your feedback helps us know we’re on the right track. Looking forward to serving you again soon!
Best regards,
Team HikeWare
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