The team is extremely committed and helpful at High Skills Training and Mustafa Ahmed has been so kind and professional and sorted out all the name changes on my daughter certificate. Very happy with... Se mere
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Se, hvad kunderne siger
Skills Training are very responsive, any issues and they respond very quickly with support. The courses are easy to navigate and distribute to teams and easy to track completion rates. Great customer... Se mere
Virksomheden har svaret
High skills training has been a good place to take my training course. Mustafa Ahmed helped me to access my certificate which didn't come through originally which was helpful . Customer service was qu... Se mere
Virksomheden har svaret
The course was easy to follow and well explained, good to be able to read and have the commentary. At the end I needed to message for the certificate, it would have been easier if this was just avai... Se mere
Virksomheden har svaret
Kontaktoplysninger
2nd Floor College House, 17 King Edwards Road, Ruislip, HA4 7AE, London, Storbritannien
- +442382358539
- hello@highskillstraining.org.uk
- highskillstraining.org.uk
4,5
Fremragende
239 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had a fantastic experience with High…
I had a fantastic experience with High Skills Training. Mustafa was friendly, professional, and extremely helpful from start to finish. He took the time to answer all my questions and made everything easy to understand. The customer service was excellent, and I wouldn't hesitate to recommend High Skills Training to anyone.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Celia,
Thank you for your fantastic feedback.
We’re delighted to hear that you had such a positive experience with High Skills Training.
It’s wonderful to know that Mustafa provided friendly, professional, and helpful support throughout your learning journey. We’re pleased that he was able to answer your questions and make the process clear and straightforward.
We truly appreciate your recommendation and your kind words. Thank you for choosing High Skills Training, and we wish you continued success in your future learning and career development.
Regards,
High Skills Training
Great easy service
Great easy service. Got my certificate on the same day with help from Mustafa ahmed
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Kim,
Thank you for your wonderful feedback.
We’re delighted to hear that you found our service easy and efficient, and that you received your certificate on the same day.
We’re also pleased to hear that Mustafa Ahmed was able to assist you and make your experience a positive one. We’ll be sure to share your kind words with him.
Thank you for choosing us, and we wish you all the best in your future learning and career journey.
Regards,
High Skills Training
Great Feedback
Mustafa was very helpful when i was experiencing some difficulties. He made the process very easy to navigate and is an asset to your business
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Ben,
Thank you for your fantastic 5-star review!
We're delighted to hear that Mustafa was able to assist you and make the process easy to navigate. Providing prompt, helpful support is something we take great pride in, and your kind words mean a great deal to us.
We'll be sure to pass your feedback on to Mustafa. Thank you for choosing us, and we look forward to supporting you again in the future.
Regards,
High Skills Training
very easy to follow course
very easy to follow course, well detailed and simple to process all the relevant information to feel confident
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Kelly,
Thank you for your wonderful 5-star review!
We're delighted to hear that you found the course easy to follow, well-structured, and detailed. It's great to know the content helped you understand the key information and gave you the confidence you were looking for.
Thank you for choosing us. We truly appreciate your feedback and look forward to supporting your future learning.
Regards,
High Skills Training
Very helpful and reliable.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Emma,
Thank you for your kind review!
We're delighted to hear that you found our service helpful and reliable. Providing excellent training and dependable customer support is always our priority.
Thank you for choosing Care Skills Training. We truly appreciate your feedback and look forward to supporting you again in the future!
Regards,
High Skills Training
Very informative
Very informative, well put together course. Easy to navigate
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Jackie,
Thank you for your great feedback!
We're delighted to hear that you found the course informative, well-structured, and easy to navigate. Creating a clear and user-friendly learning experience is very important to us, and we're pleased that the training met your expectations.
We truly appreciate your kind words and support. Thank you for choosing High Skills Training, and we wish you every success with your continued learning and professional development.
Regards,
High Skills Training
I enjoyed completing this online…
I enjoyed completing this online course. it was easy to follow informative and helped me improve my knowledge and skill
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Babafemi,
Thank you for your wonderful feedback!
We’re delighted to hear that you enjoyed completing your online course with High Skills Training.
It’s great to know that you found the course easy to follow, informative, and helpful in improving your knowledge and skills. Your positive experience means a lot to us.
Thank you for choosing High Skills Training, and we look forward to supporting your future learning!
Regards,
High Skills Training
Good course
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Learner,
Thank you for your feedback!
We're delighted to hear that you enjoyed the course. Your support means a great deal to us, and we're pleased we could provide you with a positive learning experience.
Thank you for choosing High Skills Training. We wish you all the best in your future learning!
Regards,
High Skills Training
Training has been really helpful
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Mike,
Thank you for your kind feedback!
We're delighted to hear that you found the training really helpful. Providing high-quality, easy-to-follow learning is our goal, so it's wonderful to know you had a positive experience.
We truly appreciate you taking the time to share your thoughts. Thank you for choosing High Skills Training, and we wish you every success in your future learning!
Regards,
High Skills Training
Great course and Mustaf Ahmed was…
Great course and Mustaf Ahmed was extremely helpful.
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Lauren,
Thank you for your wonderful feedback!
We're delighted to hear that you enjoyed the course and had a positive experience.
We're especially pleased to know that Mustaf Ahmed was extremely helpful. We'll be sure to pass on your kind words to him, as feedback like this means a great deal to our team.
Thank you for choosing High Skills Training. We truly appreciate your support and wish you all the best in your future learning!
Regards,
High Skills Training
I am extremely disappointed with my…
I am extremely disappointed with my experience with High Skills Training.
The course itself was very good, and we were happy to pay the £10.99 charge for the transcript and certificate.
However, as a local charity, our accountants require proper paperwork for all expenditure, including small amounts. Unfortunately, we were not provided with an invoice or receipt for £10.99.
I contacted High Skills Training several times to request written confirmation of what the £10.99 payment was for. I was not even necessarily asking for a formal receipt, simply some written confirmation would have been sufficient.
Despite calling three times, I found the process unnecessarily difficult.
On my most recent call, they actually hung up on me while I was trying to resolve the issue, which was extremely disappointing.
The way calls are answered was also unprofessional, the phone was answered with just “hello” rather than any clear identification as High Skills Training, which did not inspire confidence.
I eventually received an email confirming what the payment related to, but it took multiple calls and unnecessary effort to obtain something that should have been provided in the first place.
It is disappointing because, as a charity, we may have had the potential to use High Skills Training for around 30 members of our team in the future.
However, based on the customer service experience, we would now think carefully before recommending or using them again.
A good training provider should also provide good administrative support, especially when customers simply require basic financial documentation.
Do not use.
I am only giving 1 stars as the course was good, based on their administration i wouldn't rate them at all.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Green,
Thank you for taking the time to share your detailed feedback.
We are truly sorry to hear that your experience with our customer service and administrative support did not meet your expectations.
While we're pleased that you found the course itself valuable, we sincerely apologise for the frustration you experienced when trying to obtain confirmation of your payment. We understand how important invoices and supporting documentation are, particularly for charities and organisations with accounting requirements, and we're sorry that this process took far more time and effort than it should have.
We are also very sorry to hear about your experience over the phone. The level of service you described is not the standard we aim to provide, and we appreciate you bringing these concerns to our attention. Your feedback has been shared with our team so that we can review our processes, improve our communication, and ensure our telephone support is delivered professionally and consistently.
We genuinely value every learner and organisation that chooses to train with us, and it's disappointing to learn that we have let you down on this occasion. Thank you again for your honest feedback, as it helps us identify where we need to improve. We hope we have the opportunity to restore your confidence in our service in the future.
Regards,
High Skills Training
Besvarelse fra High Skills Training
Dear Michael,
Thank you for your kind feedback!
We're delighted to hear that you found the LOLER 1998 course to be good value for money and enjoyed the presentation.
Your support means a great deal to us, and we're pleased that the course met your expectations. Thank you for choosing High Skills Training, and we wish you every success in your future learning!
Regards,
High Skills Training
The course is so easy going
Is very clear, relaxing and i take off from where i started without complication
Thankyou
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Kamau,
Thank you for your lovely feedback!
We're delighted to hear that you found the course easy to follow, clear, and relaxing to complete. It's wonderful to know you were able to learn at your own pace and continue from where you left off without any complications.
We truly appreciate you taking the time to share your experience. Thank you for choosing High Skills Training, and we wish you every success in your future learning!
Regards,
High Skills Training
Some of the modules were repetitive but…
Some of the modules were repetitive but i enjoyed myself thank you.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Ishmael,
Thank you for your feedback! We're glad to hear that you enjoyed the course overall.
We also appreciate your comment about some of the modules feeling repetitive. Feedback like yours helps us identify areas where we can improve the learning experience, and we'll certainly take it into consideration as we continue to update our courses.
Thank you for choosing High Skills Training, and we wish you all the best in your future learning!
Regards,
High Skills Training
Really helpful and easy to understand.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Valentin.
Thank you for your kind feedback!
We're delighted to hear that you found the course really helpful and easy to understand. Our aim is to provide clear, engaging, and accessible training for all learners, so it's wonderful to know we achieved that for you.
We truly appreciate you taking the time to share your experience. Thank you for choosing High Skills Training, and we wish you all the best in your future learning!
Regards,
High Skills Training
a friendly and knowledgeable team behind highskillstraining
In my opinion, the "First Aid for Animals" training course offers valuable instruction.
The course’s commendable content and structure convey information accurately and correctly.
It is a worthwhile learning experience for any animal lover.
The dedicated team behind highskillstraining deserves special mention.
When there was initially an issue with my certificate due to a faulty QR code, my personal inquiry was handled via email in a friendly and knowledgeable manner.
Issuing a new document was no problem for them, either.
Kudos to the team!
I would happily book another course with such friendly people.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Tanja,
Thank you so much for your thoughtful and detailed feedback!
We're delighted to hear that you found our First Aid for Animals course valuable and well-structured, and that you enjoyed the learning experience.
We're especially pleased that our support team was able to resolve the issue with your certificate quickly and provide you with a positive experience. Your kind words about our team's friendliness and knowledge mean a great deal to us, and we'll be sure to share your compliments with them.
Thank you for your patience and understanding, and we're truly grateful for your recommendation. We look forward to welcoming you back for another course in the future!
Regards,
High Skills Training
Completed my course
Completed my course. Unfortunately after finishing the quiz I couldn't progress. I spoke with Mustafa Ahmed to get this sorted and he dealt with the issue immediately.
Very happy.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Mark,
Thank you for your feedback!
We’re really pleased to hear you were able to complete your course and that Mustafa Ahmed was able to resolve the issue quickly for you. We’ll be sure to pass on your kind words to him.
If you need any further support in the future, we’re always here to help.
Regards,
High Skills Training
contact service is worsed and unlimited…
contact service is worsed and unlimited services for certification doesnt work after 4 certificate
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Pavithira,
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations. We sincerely apologise for any frustration caused regarding our customer service and your Prime Membership benefits.
We would like the opportunity to investigate this matter further and resolve any issues you may be experiencing. If you could please contact us with your order number or the email address associated with your account, our support team will review your membership and certificate access as a priority.
We value all feedback, as it helps us improve our services, and we appreciate you bringing this matter to our attention.
Kind regards,
High Skills Training
Thank you so much and good idea to help…
Thank you so much and good idea to help the people to improve his life thank you again
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Abdul,
Thank you for your kind words and feedback.
We are delighted to hear that you found the training helpful and meaningful. Our goal is to provide accessible learning opportunities that help people develop new skills, grow professionally, and improve their lives, so it's wonderful to know that you appreciate what we do.
Your encouragement means a great deal to us, and we are grateful that you chose High Skills Training for your learning journey.
Thank you once again for your support. We wish you every success in your future endeavours.
Kind regards,
High Skills Training
Thank you for the course.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra High Skills Training
Dear Tanya,
Thank you for your feedback.
We are delighted to hear that you enjoyed the course. It is always rewarding to know that our training has been valuable to our learners.
Thank you for choosing High Skills Training. We appreciate your support and look forward to assisting you with your future learning and professional development needs.
Kind regards,
High Skills Training
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