Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

When parcel was claimed to be delivered but wasn’t I sent 3 emails as there is no contact number and have heard NOTHING back at all! I am disappointed and will not use or recommend the company to anyb... Se mere

Bedømt til 2 ud af 5 stjerner

Recently ordered my whitening kit by you guys not happy why so ever my kit hasn’t even arrived been past 24 hours and made my order a priority! I’m not happy had no email off Heysmile either

Bedømt til 5 ud af 5 stjerner

The Heysmile teeth whitening strips are like magic i see huge difference in shades after every use. I just pop them on 30 mins before i go out and let the strips do its magic. I would highly recommend... Se mere

Bedømt til 5 ud af 5 stjerner

I am delighted to say so far I am so happy! I received my order quickly & started using twice a day straight away & I can see stains that I thought were just my natural tooth colour changing after les... Se mere

Virksomhedsoplysninger

  1. Kosmetikindustri

Skrevet af virksomheden

HeySmile™ Official | The Future Of Teeth Whitening


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 26 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Possible scam

Received a confirmation email but no further update on my order despite advertising 2-4 delivery. My order was placed over a week ago and I have had no response to emails.

13. august 2025
Uopfordret anmeldelse
HeySmile-logo

Besvarelse fra HeySmile

Hi H Butler,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Bedømt til 1 ud af 5 stjerner

Avoid!!!!

Avoid! Ordered 2 weeks ago and still hasn’t arrived. Emails ignored. SCAM!

13. august 2025
Uopfordret anmeldelse
HeySmile-logo

Besvarelse fra HeySmile

Hi Olivia,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Bedømt til 1 ud af 5 stjerner

Ordered over a week ago stated 2-4…

Ordered over a week ago stated 2-4 working days delivery, no response to email, no communication on delivery nothing at all, I'm thinking this is a scam, I'd shop else where if I was you.

5. august 2025
Uopfordret anmeldelse
HeySmile-logo

Besvarelse fra HeySmile

Hi Lisa,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Bedømt til 1 ud af 5 stjerner

Havn’t received my order after 7 days…

Havn’t received my order after 7 days (they state 3 for delivery). Furthermore they ignore e-mails and there is no telephone contact number stated on their web site.
I’m wondering if it’s a scam and all these excellent reviews on Trust Pilot are false.

7. august 2025
Uopfordret anmeldelse
HeySmile-logo

Besvarelse fra HeySmile

Hi Joan,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Bedømt til 1 ud af 5 stjerner

Shocking Customer Service

I placed my order over 14 days ago and I still haven’t received my order. The timescale quoted when I placed my order was tracked 2-4 days.
I have tried to contact them on a number or occasions but I’ve yet to receive a response. I haven’t received any update on delivery or timescale. At the moment this company has taken my money and I have no idea if and when I’m going to receive my order. If the item is out of stock then customers should be informed. If this is the case then the website isn’t fit for purpose. Why are you letting people order and still quoting the 2-4 days when this isn’t reality. You are misleading customers.

31. juli 2025
Uopfordret anmeldelse
HeySmile-logo

Besvarelse fra HeySmile

Hi Denneal,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Bedømt til 1 ud af 5 stjerner

NEVER EVER BUY FROM HEYSMILE🚨‼️ it’s…

NEVER EVER BUY FROM HEYSMILE🚨‼️ it’s been weeks and weeks and I still haven’t gotten my order. I’ve emailed over and over and they never ever reply to my emails. I NEED A REFUND NOW. CANCEL THE ORDER.

edit: I don’t know how to reply to heysmileteeth as they replied to my review, but they’re still not listening to me. I do not want the product anymore. I’ve been asking for a refund forever, I will send it back but I need that refund.

11. august 2025
Uopfordret anmeldelse
HeySmile-logo

Besvarelse fra HeySmile

Hi Lily,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Bedømt til 4 ud af 5 stjerner

Really good product

Really good product, I’ve seen noticeable results within a short amount of time. And from purchase to receiving the product takes no time at all.
Would definitely recommend

31. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Delivery times are wrong and customer service is non-existenty

Awful customer service. I ordered some items 10 days ago with the delivery noted as 2-4 days as standard. The items havent arrived and the order remains unfulfilled on the website. I have tried to get in touch with them via their customer support (they reassure us they are real humans) via their website form and a second time via their support email and the contact is ignored.
If items are out of stock, customers should know before they place an order.
If items are not sent out and delivered according to what is advertised, the website claim should be updated.
If custsomer service is non-existent or lazy, then stop making feel good reassurances about it being human.
If people pay for a product, they should receive the product.
Currently this company has my money, and I've no idea if I will get the product or receive my money back.
Go elsewhere - this company is too hard to deal with and they have completely lost my trust.

31. juli 2025
Uopfordret anmeldelse
HeySmile-logo

Besvarelse fra HeySmile

Hi Tanya,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Bedømt til 5 ud af 5 stjerner

Absolutely love them brilliant

Absolutely love these whitening strips. I can see the difference after only using them twice and my teeth feels so clean and white after using them would totally recommend will definitely be getting them again.

30. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant

I recently ordered the teeth whitening strips and I am delighted by the results. My teeth are noticeably whiter even after a single use. I'm already looking at combining these with other products for maximum results!

23. juni 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere