You get excellent service, it's easy to request medicine/tablets, the web site is really easy to navigate and all the work is carried out by Hey pharmacist, or Rowlands as it is now known by. You just... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mixed bag. For my own medication it has been straight forward. However for months I tried to add my mother-in-law on my app. I did everything I was asked but "computer said no", despite having no pro... Se mere
Virksomheden har svaret
Ordered repeat prescription via the app on a Sunday, approved by GP on Monday, dispensed Tuesday, shipped Wednesday and delivered Friday. This is just as quick as using a local pharmacy for repeat pr... Se mere
Hey Pharmacist is always efficient. The pharmacy reminds me when I should order and informs me if a holiday is due which could delay delivery. They tell me the request is at the doctor, when permitt... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.
Kontaktoplysninger
Rowlands Pharmacy Online, WA7 3DJ, Rivington Road, Runcorn, Cheshire, Storbritannien
- 01928 761015
- help@heypharmacist.co.uk
- heypharmacist.co.uk
4,7
Fremragende
7 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Recommended
Arrived promptly and correctly, well packaged. A very convenient way to receive my prescriptions.
6. november 2025
Uopfordret anmeldelse
Great service.
It’s so easy; I love it.
A rare example of a fluid, intuitive, easy digital service.
25. oktober 2025
Uopfordret anmeldelse
Prompt reminders when to order repeat…
Prompt reminders when to order repeat prescriptions.
Always kept informed on the progress of the order.
Cannot fault the service
10. november 2025
Uopfordret anmeldelse
It does what it says on the tin
It does what it says on the tin. I click order and the package drops through my letterbox a few days later. Great service 10/10. Keep up the excellent work.
6. november 2025
Uopfordret anmeldelse
Professional and fast safe…
Professional and fast safe service.Thank you.
10. november 2025
Uopfordret anmeldelse
First class service
First class service , quick and efficient. Very reliable.
27. oktober 2025
Uopfordret anmeldelse
It is such an easy process to order my…
It is such an easy process to order my medication through the app and it arrives in the post a couple of days later. I think it makes doctors lives easier and their is no queuing in the pharmacy for simple repeat prescription allowing them to focus on other more complicated matters. I have had nothing but the best experience with Hey
16. oktober 2025
Uopfordret anmeldelse
Service is seamless
Service is seamless. App works really well and delivery is prompt and reliable.
10. november 2025
Uopfordret anmeldelse
Time for change
When I first joined up many years back things were very impressive/speedy delivery all good. Last few have been shocking as in over a week. So much I've took the decision to bin them off and go elsewhere. When its your medication thats needed and important then its just not acceptable this day and age.
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Hey Pharmacist
Hello,
Thanks for taking the time to leave a review, as all feedback is valuable to us.
We advise ordering 7-10 days before due, so that medication arrives in good time, and I can see all of your previous orders have been within this timeframe.
If you need any help from the Hey Pharmacist support team, you can message us on the app or by emailing help@heypharmacist.co.uk.
Best wishes,
Hey Pharmacist
Don’t tell everyone
So easy to use, no messing and delivered in days, no queue for script, no pharmacy queue, only to be told sorry we can’t complete your order you’ll have to come back, Summary, don't shout too loud everybody will want this 5 star service…..Thanks for being there.
10. november 2025
Uopfordret anmeldelse
Getting slower
The turnaround time from prescription request to delivery is now over one week, whereas it used to be 3 to 4 days. This has resulted in me running out of meds for the last two requests.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Hey Pharmacist
Thanks for taking the time to leave a review.
As you've not responded to Trustpilot's request for more information, so that we can locate your Hey Pharmacist account and reply correctly, we're not able to respond with specifics to your review.
You can contact the Hey Pharmacist support team on the app or by emailing help@heypharmacist.co.uk.
Best wishes,
Hey Pharmacist
Very easy
Very easy - a couple of clicks and my meds arrive a few days later.
7. november 2025
Uopfordret anmeldelse
Not straightforward to order
I couldn't get into the app to place the order (this has happened quite often recently) so ordered the script through the NHS app. Delivery came as normal so not a problem
6. november 2025
Uopfordret anmeldelse
Impressed !
I have been using your service for a while now and am impressed with the ease of ordering and delivery, any delays are usually from my GP not approving the request quickly enough
15. oktober 2025
Uopfordret anmeldelse
Great service quick delivery very easy…
Great service quick delivery very easy to use app.
10. november 2025
Uopfordret anmeldelse
It's simplicity at it's best
It's simplicity at it's best. Order on the app and my meds come to my door. It's as simple as that!
6. november 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.