Snel verzonden, goed verpakt en volledig. Alleen die verzending met DHL naar Griekenland is een ramp, 21 februari besteld en afgerekend en 1 dag later trackingcode ontvangen en vandaag 16 maart aangek... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Onderdelen waren in backorder (2-3 weken volgens de site), maar toch één week na bestelling. ontvangen... Vriendelijke response van support en gelijk bereidt te helpen...
Ik heb een helium mapper gekocht. Ik heb hem werkend gekregen maar de handleiding is nog gebaseerd op het helium console en deze is gestopt voor nieuwe gebruikers. Ik heb een alternatief helium consol... Se mere
Perfect service. Easy to read website. Great prices. Very fast delivery. Eco friendly packaging. Well done.
Virksomhedsoplysninger
Skrevet af virksomheden
Hexaspot helps with providing LoRaWAN IoT solutions to consumers and businesses using the Helium network.
Kontaktoplysninger
De Lange Ring 7 B, 1761 AS, Anna Paulowna, Holland
- +31852006150
- support@hexaspot.com
- hexaspot.com
4,6
Fremragende
96 anmeldelser
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hexaspot komt afspraken na en levert…
Hexaspot komt afspraken na en levert uitstekende service.
25. april 2023
Todo correcto y bien
6. april 2023
Aftersales support at Hexaspot? No!
I want to start by saying that this is my only and one negative review I have left for online store ever.
My story starts like this: less than a year ago, I bought this (overpriced) item Heavy Duty Antenna Suction Mount – Hexaspot, because I trusted the store (recommended by other members on discord). How wrong I was…
Shortly before December the suction cups became problematic and could not hold even the weight of the metallic mount, which accompanied the product. Admitting my mistake that I didn’t have backup mechanism, but just the cable through window, the suction cup failed and flipped over as a result to break my expensive and favorite 8dBi RAK wireless antenna.
I must highlight that due to the cable-through-window, the suction mount did not fall and there is not a single mark on it, and it was “just” the fiber glass antenna that hit the wall and broke.
I contacted the support for the issue. Then “Tobias” started putting all the blame on me that I violated the warranty rules by placing another antenna from the recommended ones, and that I broke the suction cups during the fall, which has never happened!
Then, he recommended me to replace the suction cups at my own cost and “unfortunately no refund can be given”.
I have shopped hundreds of products from online stores throughout internet, Amazon, and other cheap Chinese stores, and it is the first time that “in warranty period” a seller behaves like this for such an expensive product!I don’t know if the store has financial issues and tries to void responsibility for everything, but the respect to the customer is something that shows professionalism. I have myself a business, I know that some situations are hard, but I am shocked of how irresponsible answers I got on this matter from Hexaspot.
To sum up, if a suction cup you sell via your store becomes problematic within the warranty period, this part at least, should be refunded or replaced by a new one.
12. februar 2023
Uopfordret anmeldelse
Mijn 1e sensor
Mijn 1e sensor. Doet het prima! Ik ga er meer van bestellen.
Ik ben/was er (nog) niet zo handig in maar met de hulp van Tobias is het helemaal goed gekomen. Hexaspot is supergoed bereikbaar. Een aanrader!
31. januar 2023
No delivery yet....
23. januar 2023
Besvarelse fra Hexaspot
Hi Barry. Thanks for your feedback. We're surprised to hear this and are very sorry for the delay with your shipment! If you haven't already, please contact our support mentioning your order number so we can investigate the matter. Thanks!
Een minder teruggestuurd om een update…
Een minder teruggestuurd om een update op te laten zetten. Per ongeluk naar het verkeerde adres gestuurd. Kreeg netjes de vraag dat ze wel hadden gezien dat ik hem had opgestuurd maar ze hadden hem nog niet ontvangen. Daarna hebben ze alles geregeld. Topbedrijf.
4. januar 2023
depot de plainte en ligne
colis reçu avec 10 jours de retard après plusieurs mails plusieurs appels à DHL
29. november 2022
Uopfordret anmeldelse
Besvarelse fra Hexaspot
Hi. We can see from our shipping information that you've successfully received your order on time. We also got no responses back on our emails to you regarding this matter so we'll assume everything is in order here. Thanks for your feedback!
heel snel en netjes met shop app
4. november 2022
Absolutely perfect as every timetely perfect as every time
Absolutely perfect as every time
7. oktober 2022
Alles bestens
Super Produkte zu günstigen Preisen. Sehr netter Kontakt. Schnelle Lieferung
28. september 2022
Schnelle Lieferung.
1. september 2022
Es gibt probleme mit der rücknahme von…
Es gibt probleme mit der rücknahme von Artikeln.
19. august 2022
Besvarelse fra Hexaspot
Hi Toaster,
We're sorry to hear you're facing issues with a return request.
Upon further investigation we can see you've put in a return request with us for an item that falls outside our official return period (two weeks) stated in our refund policy.
We're sorry to hear you're dissatisfied with our return period.
If you've got any other questions or issues you can always contact our support team via support@hexaspot.com
Correct en snel!
18. august 2022
Fast Delivery
25. juli 2022
Good Quality Equipment and very fast…
Good Quality Equipment and very fast delivery. Also I have received a free pen with every order and that is what's really important
19. juli 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.