MJS Energy Ltd. - HETAS ID 6847 Application for new HABMS Engineer Registration. After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Abbie Bennett from HETAS has always politely and professionally sorted out any issues that I have come up against with HETAS as an installer. Their tech and systems can be clunky to say the least with... Se mere
Virksomheden har svaret
Excellent service from start to finish. I recently dealt with Barry Mairs, who was professional, friendly and knowledgeable throughout. He took the time to explain everything clearly, carried ou... Se mere
Virksomheden har svaret
Julia - Business Development Executive - was very helpful with the process for our organisation to become HETAS registered. The process requires a lot of documentation to be uploaded. After our fir... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Attestudsteder
- Almennyttig organisation
- Eftersyn og reparation af skorstene
- Forening eller organisation
- Kedel- og opvarmningstjeneste
Skrevet af virksomheden
HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels. Our purpose is 'Working together for a cleaner, safer, and more sustainable environment'. Through our website you can search for approved and registered installers, chimney sweeps, retailers, servicing technicians and products ranging from stoves through to biomass boilers. HETAS operates it’s competent person scheme under authorisation from The Ministry of Housing, Communities and Local Government (MHCLG) and overseen by The United Kingdom Accreditation Services (UKAS) under the certification standard BSENISO 17065:2012. HETAS is part of Cleaner Safer Group.
Kontaktoplysninger
Severn House, Unit 5 Newtown Trading Estate, Green Lane, GL20 8HD, Tewkesbury, Storbritannien
- 01684 278170
- hello@hetas.co.uk
- hetas.co.uk
4,8
Fremragende
781 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A very speedy and friendly response
A very speedy and friendly response to my email.
despite the difficulty of the HETAS system being upgraded, the response to my email surpassed my expectations
30. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, James. It's good to hear that you received a speedy and friendly response from our team regarding our websites downtime, thank you again for your patience during this time. If you have any further questions or concerns, please don't hesitate to get back in touch, the team will be happy to help.
Breeze Creter
Breeze Creter dealt with my enquiry and I was truly amazed at the speed and efficiency with which it was handled. In less than 24 hours my message had been read, my enquiry investigated and I had been sent me a copy of the certificate I required. Very many thanks, Breeze.
29. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for taking the time to review HETAS, Penelope. It's positive to hear that Breeze handled your enquiry quickly and efficiently. Please do get in touch again if you have any further questions, Breeze and the team will be happy to help.
Great customer service
I filled in an enquiry form to find out whether the log burner in the property I am buying had a compliance certificate and got a super speedy response from Tracy the same afternoon. Thank you for the sterling service!
24. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, we're pleased to hear that Tracy responded to your enquiry quickly and provided you with sterling service! Please don't hesitate to get in touch again if we can assist you any further, the team will be happy to help.
Very helpful customer service
We are moving house and we had an issue with our compliance certificate for our log fire. The customer support assistant I spoke to (Breeze) was so helpful and she dealt with our concern super quick. Very grateful.
19. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Damion. It's great to hear that Breeze was helpful and dealt with your concern quickly. Please don't hesitate to get in touch again if you have any further queries, Breeze and the team will be happy to help.
From the start HETAS we’re very quick to get this complaint resolved
From the start HETAS we’re very proficient in taking our complaint seriously. We were able to support our claim with comprehensive correspondence and photos.
HETAS very quickly made contact with the installer and this has resulted in the defective installation remedied. Without HETAS support would we would’ve been continuously playing ‘ping pong’ with both the manufacturer and installer attempting to get them to accept responsibility.
A brilliant service.
16. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, John. We're pleased to hear that our team were able to support your enquiry and provided you with comprehensive correspondence. We've passed your feedback on to our team. Please don't hesitate to get in touch again if we can support you any further, we'll be happy to help!
Excellent customer service from Julia…
Excellent customer service from Julia at HETAS Business Development. She assisted me with our business' new registration. I made a couple of mistakes and Julia guided me through everything until the registration was complete. I found Julia to be very helpful, professional and friendly, I would definitely recommend HETAS to other companies based on my recent experience.
11. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you so much for taking the time to share your feedback and for the recommendation. We are so pleased that Julia was able to support you, she's a valued part of our time and we will share your feedback with her. Get in touch if you need any more help from us.
Excellent service from Tracey thanks…
Excellent service from Tracey thanks again for all your help.
11. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Patrick. It's great to hear that you received excellent service from Tracy! Please don't hesitate to get in touch again if you have any further questions, we'll be happy to help.
Super quick and helpful responses.
10. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Kim. We're pleased to hear that our team were quick and helpful with their responses to your enquiry. Please don't hesitate to get in touch again if you have any further questions, the team will be happy to help.
Julia has been so patient and helpful…
Julia has been so patient and helpful with my application thank you
8. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Damien. We're pleased to hear that Julia was patient and helpful whilst assisting with your application. Please don't hesitate to get in touch again if you have any further questions, Julia and the team will be happy to help.
Very helpful staff…
Each person I spoke to was kind and helpful in guiding me through my HETAS compliance certification.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Kathy. We're pleased to hear that our team were kind and helpful whilst assisting with your enquiry regarding your certificate of compliance. Please don't hesitate to get in touch again if you have any further questions, the team will be happy to help.
Very responsive
Very responsive, quick and efficient service when requesting a replacement certificate. Thank you
2. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Sarah. We're pleased to hear that our team were very responsive and efficient whilst assisting with your enquiry. Please don't hesitate to get in touch again if you have any further questions, we'll be happy to help.
Very helpful.
Tracy at Hetas was very helpful and always available to help with questions we had.
2. september 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Anne. We're pleased to hear that Tracy was very helpful in resolving your query. Please don't hesitate to get in touch again if you have any further questions, Tracy and the team will be happy to help.
Easy speedy
Fearing a convoluted and bureaucratic process - Breeze answered the phone and my query super quickly and efficiently. The fear was entirely misplaced.
Breeze has helped me push my house sale along.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS. We're pleased to hear that Breeze helped resolve your enquiry quickly and efficiently. Please do get in touch again if you need any further assistance, we'll be happy to help!
Needed a compiance document urgently…
Needed a compiance document urgently for house sale, sorted within days with minimum fuss!
27. august 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, John. We're pleased to hear that our team provided the document you needed with minimum fuss. Please do get in touch again if we can assist you any further, we'll be happy to help.
Excellent assistance from the Senior Schemes Officer
We were struggling to register 3 new technicians as we are approved by some European boiler manufacturers to train our own engineers in the absence of English language training courses currently being offered by the manufacturers, which means the certification is different to that normally submitted. Billie Calland got involved and turned around the registrations in a matter of days. Thank you Billie.
5. august 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for taking the time to review HETAS, Angie. It's really positive to hear that Billie helped resolve your enquiry and got your registration processed promptly! Please do get in touch again if we can assist you further, Billie and the team will be happy to help!
Certificate of compliance…
I needed my certificate of compliance for building regulations, I hadn’t a record of receiving it, the team helped me out and now I have the documents I need. Thank you
26. august 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Ted. It's great to hear that our team helped with your enquiry and provided you with the documents needed. Please do get in touch again if you have any further questions, the team will be happy to help!
Registering a new engineer
Billie was very helpful and made the process nice and easy to register our new engineer
26. august 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Tim. It's positive to hear that Billie was very helpful whilst assisting you! Please do get in touch again if we can help you out any further, Billie and the team will be happy to help.
Really helpful staff -
On both occasions when I contacted HEATAS (Tracey and Chandler) they were extremely helpful and resolved the issue. Its so nice and easy to deal with actual people rather than an online chatbot or email - they immediately understood the issue and dealt with it efficiently
21. august 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for taking the time to review HETAS. We're pleased to hear that Tracy and Chandler were extremely helpful in resolving your issue. Please don't hesitate to get in touch again if we can help you out any further, the team will be happy to help!
Julie is a superstar
I am the director of a new company who required guidance from Hetas. My point of contact was Julie and she has been fantastic. She has helped me every step of the way and replied quickly to any questions that I had. 5 stars from me and I look forward to having a long working relationship with Hetas.
13. august 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for taking the time to review HETAS. It's great to hear that Julia has been fantastic whilst assisting you and has consistently replied quickly to your questions. Please don't hesitate to get in touch again if you have any further questions, Julia and the team will be happy to help!
Chandler was extremely helpful and…
Chandler was extremely helpful and efficient. Fantastic service.
13. august 2025
Uopfordret anmeldelse
Besvarelse fra HETAS
Thank you for reviewing HETAS, Allison. We're so pleased to hear that Chandler was extremely helpful and efficient whilst assisting you. Please don't hesitate to get in touch again if you have any further questions, we'll be happy to help!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.