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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Unfortunately their pink mailers are fragile and do not protect products at all. We used them for our jewelry business and we lost hundreds of dollars worth of stock when the packaging failed to do it... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’m writing this review from the perspective of a consumer. Nothing makes me happier than receiving a package made from hero packaging. The branding, attention to detail and quality of the materials u... Se mere

Bedømt til 1 ud af 5 stjerner

This company is a scam. They advertised a pack of 65 boxes, sold at $1 each. I put an order through, my order clearly said 65 items in the summary total. They then send me one box and tell me that's a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My go-to packaging for my ecommerce business. My absolute fav product is their HEROSHEILD compostable bubble wrap in pink. It's so on brand for my biz, and it's soft and spongey. I love their ethos be... Se mere

Virksomhedsoplysninger

  1. Emballeringsvirksomhed

Skrevet af virksomheden

We make Earth-saving, compostable, zero-waste packaging products that are also kinda cute. But don't let the cuteness fool you. Our company is serious about making a difference. We have learnt that recycling as a solution to the plastic problem is not enough. 90-95% of plastics and food scraps end up in landfill, and in that environment, they turn into methane which is a deadly enemy of our Planet. They also excrete micro-plastics into the environment. So, we decided to specialise in mailers that were home compostable, but also made from such materials that if they ended up in landfill, they would still break down with no waste.


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

29 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I love Hero Packaging

I love everything that Hero Packaging stands for - it aligns so well with my own business. And my customers love Hero bags too. Cheers Debbie @ ORA Fabulous Fibres

8. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Been using for 3 years

I love the hero packs and have been using them for 3 years now and will continue to keep using them for my small business. I hope to be able to afford some customised mailers from Hero one day.

7. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Why I love heropackaging

I’ve always loved heropacking their colours sizes and range of products is amazing! For someone who wants a better environment and less plastic waste these are amazing! I will always pick heropackaging!

7. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best brand of shipping supplies I’ve found..

I started selling on poshmark, mercari & eBay this year so I am kinda new to polymailers and such. I googled recycled polymailers and hero packaging was one of the first I seen so I clicked on it and I am so glad that I did. One of the best brands in shipping supplies that I’ve come across. I ordered the black ones and I LOVE them. Just all around a good company. The only downside to shopping with them is the shipping is outrageous, like I ordered 25 bags and they go by sizes so for 25 bags or small-medium was only $10 but shipping is a whole $14 more. But they are kinda worth it if you want my opinion.

1. maj 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Price of being eco?

I was searching for some eco friendly mailers and came across hero packaging. The pricing of the mailers are slightly higher than competitors, ok perhaps for being the first ones to sell compostable mailers? What I don’t understand is the excessive delivery fee. Almost 20 dollars to send within the same state for the same thing from another state would cost me half to a third of that? Either a massive error or profiteering? Please check it asap!

Which brings me to my next point, carbon offsetting, why would it be advertised as eco friendly if the price of offsetting the carbon emissions isn’t included in the pricing but as a seperate add on? It’s a choice of the customers to be eco rather than the responsibility of the business owners?

Mailers are ok but pricing needs clarification. Sample boxes are always out of stock.

Needs adjustments could possibly be better given new staff hires.

29. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Strong and Durable Mailers

I have used Heropacks for my small business. They are durable and strong. They smell really like a caramel. After my first order, I kept ordering more and the customer service is great there, they reply on time and care about their customers, that what I felt. I believe there should be more businesses who should move to sustainable packaging instead of plastic packaging.

15. december 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Green-washing but better than some

Bit disappointed to find out that nothing at all is made in AUS, but nowadays everyone advertises themselves as "Aussie companies" but are just selling 100% Chinese stuff from factories in unknown locations with no evidence of fair trade. Nothing special. Pretty overpriced & definitely a lot of green-washing going on... Compostable packaging does not tell customers not to recycle so it ends up ruining recyclables doing more harm than good which they are aware of but don't care. It's all about the eco label and the sweet price people are willing to pay. Highly doubt the company gives a crap about the environment even though they preach it all over Google ads and paid media, yet doesn't support any environmental issues with its proceeds. No evidence of offsetting their carbon. So, not HEROES lol but better than plastic packaging, far from the best eco friendly option.

3. december 2021
Uopfordret anmeldelse
heropackaging.com.au-logo

Besvarelse fra heropackaging.com.au

Hi there, currently there are no Australian manufacturers of home-compostable mailers. This may change in the future, and we're constantly on the lookout for multiple sources of supply. We also have nothing at all against Chinese manufactured products (maybe you have something against overseas suppliers), and are open about our production in China on our website ever since we started 4 years ago. The pricing is also based on the raw materials of PLA and PBAT which are vastly more expensive than plastic. We're also in the midst of improving our communication on both packaging and online regarding the end of life disposal of our mailers. We also have a lot of content and blog articles on how to dispose of our packaging in the right way, and encourage our retailers to communicate this to their customers. We're very passionate about the environment and support several environmental (and other) organisations including Green Fleet to offset our carbon emissions, Greening Australia, OzHarvest, Lifeline, and more recently Children's Ground who help First Nations children with their education. 20% of all sales of our dedicated First Nations People mailers (https://heropackaging.com.au/products/first-nations-people-mailers). Maybe we just don't use these endeavours as marketing gimmicks like other companies. So thanks for your feedback, and we'll try to pick out any constructive suggestions from your rant and see how we can improve. In future, we're happy for you to contact us directly in order to provide your feedback, as we could have answered your queries more effectively than a negative review online.

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