Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Heron Copier is an advanced copier for a great value! I have had a few glitches/technical problems to work through with the copier account connections, but the software developer Agastya has been extr... Se mere

Bedømt til 5 ud af 5 stjerner

Was looking for a MatchTrader copier and Heron stand out to me from a group of similar service! What impresses me is the fantastic team behind the scene, always working on new improvements, fixing bug... Se mere

Bedømt til 4 ud af 5 stjerner

Heron Copier is doing a great job. Maybe it is the "tech limitations", but if you copy high volatility pairs like XAUUSD, a small delay can cause a big difference, unfortunately. I guess if you run... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've been using Heron Copier for about 8 months (cloud version) with a master/7-8 slave set up and everything runs smoothly. The dev is responsive too, which was important for me because I hadn't muc... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Heron Copier is a cross-platform trade copier that allows traders to replicate trades between different trading accounts across multiple platforms, including MetaTrader 4/5, cTrader, TradeLocker, MatchTrader, and DXtrade. We offer both local and cloud-based trade copiers, providing options for different user needs, from those who prefer running it on their own virtual private server (VPS) to beginners who want an instant, no-installation setup.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The Heron Copier is a great tool

The Heron Copier is a great tool.

There is no doubt about that. If I would have any issue, it would be with the set up documentation. I think that is lacking. However, the support from Agast is probably the best I have ever received. I was able to accomplish everything I ever wanted to do with a trade copier (and my requirements are extensive).

Heron Copier can do anything you need it to do, and with the help of Agast, I was able to achieve this.

One final comment. If it wasn't for Agast's comprehensive / detailed support, I would have requested a refund, but that is simply down to the lack of set up instructions. I should really have given a 4 star review, but Agast made all the difference and pushed it to a 5 star.

Heron, you have a real gem with Agast. I hope you realize this!

24. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Simply liars and thieves, read everything on the website before spending a dollar

Only available for windows and they REFUSE TO give me a refund, even though I ONLY have apple devices, terrible company…UPDATE (they replied to my comment)

First off, the first thing I tried to do was contact you guys for a refund and guess what I got… “no we don’t do refunds” so I go take a look at the FAQ, there I also see “NO REFUNDS”… I wonder why not a single customer is available for a refund ? Obviously I’m going to dispute my charge 40 minutes after the purchase if I’m told I can’t get a refund after making a simple mistake.. I like how y’all tried to make me look bad though, like I wouldn’t update my review lmaoo.. nice try but once again a terrible company, I wish I could upload pictures/ screenshots

22. juni 2024
Heron Copier-logo

Besvarelse fra Heron Copier

You NEVER contacted us for a refund. Instead, you disputed the payment 40 minutes after your purchase. Furthermore, in the dispute description, you wrote that you were being scammed, when in fact, that is not true at all.

We take disputes and chargebacks seriously, especially since your dispute report was unfounded and harmful to our business.

It is worth noting that we offer an unlimited free trial, and information regarding OS compatibility is clearly outlined in our FAQ section on our website, which you did not read.

If you had contacted us and briefly asked for a refund, we would have gladly provided one, even though it was your mistake for not reading our Terms of Service and Refund Policy. Unfortunately, you chose not to do so and instead resorted to falsely reporting us. Once again, we do not appreciate what you did.

Update: No, you did NOT contact us. You were talking to our AI Assistant instead. Moreover, you simply wrote "agent" in the AI Assistant chatbox, which the bot mistook as "agent" in the technical context of the copier. If you had emailed us or at least tried to use the contact form, we would have received your query and would have refunded you.
We try not to be so black and white regarding the refund; the Refund Policy is there to protect us legally, but depending on the case, we could still give a refund.
However, this is not applicable in your case since you decided to dispute the payment before contacting us and, moreover, you provided false information to the payment processor.
Here's the logs of your chat that you made with the AI Asisstant chatbot for your reference: https://dl.heroncopier.com/chatlog_23_06_2024.png

This should have been a simple misunderstanding, and you could have gotten your refund if you had simply contacted us. But claiming that you were scammed in your dispute report just because you did not read the OS compatibility and did not contact us via a proper channel is something that we do not take kindly.

Bedømt til 5 ud af 5 stjerner

good product

good product, only improvement potential would be maybe UI. support turnaround times and competence were also great

30. maj 2024
Bedømt til 5 ud af 5 stjerner

I can recommend this company

I can recommend this company. The support is extremely fast and more professional. I like to work with them, especially with Agast who showed not only that he is a professional but also a good and understanding person. I am glad that I met him. Ida

23. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Expectations more than fulfilled

The copier functions exactly as advertised. Although I had a few difficulties setting it up with cTrader, support was awesome: not only did Agastya respond swiftly to my request, he even gave me 30-minutes remote support - and that on a Sunday!! Truly outstanding

10. maj 2024
Bedømt til 5 ud af 5 stjerner

Fabulous piece of software

I used the Heron copier around 7 months ago, it worked well, due to my own circumstances I stopped using it.

Now I’m back using it and my goodness me, it’s amazing. A lot of work has obviously been going on. Absolutely love the dashboard that allows me to view the status of my accounts without logging into my VPS.

Setting up the EA’s was super easy with the installer app. I had a small issue were by it showed me an invalid licence but it super easy to sort without the need to put a support ticket in. The discord has a bank of prior support tickets, so I was able to simple look at those to sort it out.

So far it hasn’t missed a beat entering and copying to the slave accounts, that’s both from VPS and entering from my phone. Modifying TP’s and SL’s works perfect too.

Only thing I could possibly wish for with it maybe would be the ability to mange trades from the dashboard but not really needed.

Thanks a lot, I hope to be using it for a long time to come.

5. maj 2024
Bedømt til 1 ud af 5 stjerner

Copier failed to copy trade from mt5 to…

Copier failed to copy trade from mt5 to ctrader

6. april 2024
Heron Copier-logo

Besvarelse fra Heron Copier

Hi Michael, it would have been great if you could provide more information or reach out to us first. For any trades that didn't get copied, the error log should be printed in "Automate" or "Expert" tab. Either the EA/cBot was not configured properly, or it was caused by something else, the reason should be printed there.

Please remember that the copier can only do what you can do manually. In most cases, failed trades due to requote or market closed would have failed to be opened too if you had opened the position manually.

If there is a connection problem between the master and slave account, you can always reach out to us. But to verify this we'd need more details of course.

Bedømt til 5 ud af 5 stjerner

Really great copier

I've been using it for almost a month now and the execution is super fast, the support is great & pricing is fair.

I can only recommend the copier!

12. april 2024
Heron Copier-logo

Besvarelse fra Heron Copier

Hi Diyar, thanks a lot for your review! 😊

Bedømt til 5 ud af 5 stjerner

Excellent trade copier for Metatrader to/from cTrader

With all the recent upheavals in the prop firm space involving Metaquotes, many of us have had to make a sudden transition to previously unexplored and unfamiliar platforms. The prop firm I use offered cTrader and, I have to admit I'm pleasantly surprised with it. I've found it to be a very accomplished trading environment compared against MT4/MT5. Of course there is a learning curve but it doesn't take more than a day or two to conquer the basics.

So the problem remaining is, what happens to all those metatrader-based strategies you've been developing and testing for ages, and hopefully running profitably? I have long used the FXBlue Personal Trade Copier to replicate trades between MT4 and MT5 accounts and it is excellent. It's also free!

There happens to be a free product available to copy between Metatrader and cTrader - it's called cMAM. Unfortunately, the setup instructions fried my simple brain and I gave up. Perhaps you have a more logical mindset and will succeed where I failed.

That's when I started looking at the paid solutions and settled on Heron. I've only used it for two days, so will update this review if my experience changes but, so far, my impression is: 1. really simple to set up; 2. fast execution; 3. one of the more affordable copiers.

28. marts 2024
Uopfordret anmeldelse
Heron Copier-logo

Besvarelse fra Heron Copier

Hi Stephen, thank you very much for your review! Glad you like the copier 😊

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