My hen party and I had an amazing time away in Ibiza. I was originally dubious about booking through Hen Weekends as the price seemed very reasonable for what we asked for but it did not disappoi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful staff easy online booking system. Apartment location was great. The couch beds were terrible in the apartments. In our apartment the bedroom has no door which wasn’t ideal.
Virksomheden har svaret
The initial booking process was very good and the activities were well planned (cocktail making and 3-course meal) and we all had a great time. However, one week before the hen weekend they changed t... Se mere
Virksomheden har svaret
We have just come back from our hen party, it all went really smooth. The package included two activities and hotel and all went well, the hotel was lovely and included breakfast which was an added bo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Struggling for hen party ideas? Choose from our expert made packages or create your own with our activities. Hen Weekends has everything you need. Details:
Kontaktoplysninger
NG4 2JR, Langley Mill, Storbritannien
- henweekends.co.uk
4,3
Fremragende
123 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
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Thieves
Been waiting since May for a refund for 10 people. Only would deal with lead passenger, mother of the bride who had enough to deal with. Kept promising, now no longer taking calls or answering emails. This company also own the Escape Room in Nottingham, thieves!! @OffLimits avoid them, they are absolute crooks!!!
18. februar 2021
Uopfordret anmeldelse
Unhelpful, Money Thieves.
Due to go on my hen weekend May 2020 and obviously it didn’t happen due to Covid 19. We emailed 3 times asking if our event was cancelled with no response and then told we could postpone the event, something we didn’t want to do as it would be dearer at a different time in the year. Backed into a corner and forced to cancel as it will not happen and now they refuse to give me a full refund. They said they are keeping the deposit because I cancelled on them but what other choice do I have. The event could not go ahead as everywhere was closed so would loose my money anyway. Sick company, making money in the time of a global pandemic. Will take goodness knows how long to get my part refund as they said they can’t process it until they are back in the office. This is failure to fulfil the contract at their end and I will be taking this further to recover our deposits. Plus, the staff are really unhelpful and have terrible customer service skills. All you get back is attitude.
Nearly a year on now and still no money. Don’t reply to emails or take calls. I approached the company director who does not email back either. Thieves.
5. maj 2020
Uopfordret anmeldelse
Avoid - Company steal money
OL Hen Weekends should be avoided.
My fiancée was due to have her hen weekend in May 2020 which can no longer can ahead due to the worldwide pandemic Covid19.
As it can no longer go ahead OL Hen Weekends claim it was the party who cancelled and not the company. This despite having an automated message on their phones saying all events are cancelled until further notice. Or “postponed” as they will claim. On numerous emails they were asked if they were cancelling the event and each occasion the party was ignored.
The customer service from the staff “responding” to emails is atrocious. The language and tone was extremely unprofessional.
All action will of course be taken further.
Company should be avoided at all costs.
5. maj 2020
Uopfordret anmeldelse
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