My autoclave broke down on Monday morning and my regular engineer couldn’t attend for over a week, so I decided to purchase a new autoclave rather than wait. I contacted David, who promptly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable... Se mere
Virksomheden har svaret
Experience with Henry Schein has been excellent. Our local rep Anne Mcdougall is amazing . My go to for any items I cannot source as Anne knows products inside out . Always kept up to date on any o... Se mere
Virksomheden har svaret
Over the years our experience with using Henry Schein has been enhanced by the support and efforts Cheryl puts in. She’s always on hand to help with any situation no matter how big or small. I can alw... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Henry Schein, we are more than just a leading supplier of high-quality dental consumables and equipment: we are your trusted partner throughout your dental career, offering innovative, integrated healthcare solutions that have been connecting patients and professionals for almost a century. Our support goes beyond products, and includes a wide variety of services and solutions, covering financing, recruitment, practice sales, practice management software, equipment repairs and servicing, and more. Plus, our dedicated team are on hand to provide you with expert tailored advice when you need it – so you never have to navigate your business alone. With strong corporate social responsibility and sustainability initiatives at our core, we are always striving to do better: for our customers, for our stakeholders, and for our planet. Shop with Henry Schein online using our enhanced website, and discover everything you need to build a practice that thrives, from a practice partner that you can rely on.
At Henry Schein, we offer comprehensive support for dental professionals at every stage of their career
Skrevet af virksomheden
- Dentally
- Streamline your day-to-day practice workflow with Dentally – the cloud-based practice management software that brings together clinical, practice admin, and patient experience features, so you can run your dental practice with confidence.
- Henry Schein Equipment Services
- Futureproof your practice and protect your equipment investment with our Equipment Services and Solutions. From finance options and our Advance rebate scheme to ongoing repairs and servicing, our Equipment Specialists and qualified engineers are on hand to help you get the most out of your equipment for years to come.
- Henry Schein Practice Sales
- Take the stress out of buying or selling your dental practice with support from Henry Schein Practice Sales, with dedicated experts on hand to advise and guide you through everything from buying your first practice to preparing for retirement.
- Henry Schein Dental Recruitment
- Fill a vacancy in your dental practice, explore new opportunities, or secure your dream position with access to exclusive job opportunities and candidates through Henry Schein Dental Recruitment, helping you find the perfect match for your unique needs.
- Optident
- Discover Optident’s range of high-quality products, including White Dental Beauty tooth whitening solutions, plus their selection of specialised dental courses and workshops designed to optimise practice growth.
- Biohorizons Camlog
- Elevate your dental practice with Biohorizons Camlog’s comprehensive range of premium dental implants, prosthetic solutions, tissue regeneration products, and digital dentistry solutions, designed to simplify workflows and improve patient care using advanced implant solutions and restorative technologies.
Free delivery on orders over £50
Plus, a dedicated account consultant
Whether you’re a new or long-standing Henry Schein customer, you can enjoy free delivery on all online orders over £50. No code needed: simply add your goods to your basket and we’ll do the rest – for ease and convenience without the additional cost.
Plus, as a Henry Schein customer, we will allocate your practice a dedicated consultant to provide expert tailored advice on products and services to help guide your business towards success.
Kontaktoplysninger
Medcare House, Gillingham Business Park,, ME8 0SB, Gillingham, Kent, Storbritannien
- 0800 023 2558
- info@henryschein.co.uk
- henryschein.co.uk
The Trusted Partner Report
4,8
Fremragende
192 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer support when it comes to…
Customer support when it comes to service contracts is appalling.
My autoclave is under service contract and it broke down 1.5 week ago and still has not been fixed.
It takes 1 week to book engineers according to the system and parts may not be available and may need to be ordered from Germany.
No replacement machine option available.
Wrong diagnostics over the phone, false promises engineer would be carrying parts on them.
Wrong diagnosis on site by engineer, part ordered took 4 days to arrive, second engineer identified different problem.
As a result, waiting time will have been over 2 weeks without an option to receive a replacement machine.
Contracts office unable to resolve possible termination of the contract over the phone without incurring charges.
No sympathy for customers.
Unless you have alternative arrangements in place for emergencies stay away from service contracts with them
2. februar 2024
Uopfordret anmeldelse
Short expiry on supplied products
We were sent protein tests with only 3 months until expiry....we ordered 6 months supply.... Henry Schein only guarantee a 3 month shelf life on products....order from elsewhere
26. september 2023
Uopfordret anmeldelse
very poor customer service
6. juli 2023
Uopfordret anmeldelse
Just really poor communication
Just really poor communication, I tried to contact them for a layout for a new dental practice for over 3 months, no response. When finally I did receive a reply, it was first place your order and then we will help you........unprofessional tactics.
6. marts 2023
Uopfordret anmeldelse
Belfast Henry Schein are always great…
Belfast Henry Schein are always great to deal with, David or Adam for placing orders always know what we are talking about and always look for the best offers and price for products for us.
5. december 2022
Uopfordret anmeldelse
With no offence and prejudice
With no offence and prejudice; having all the necessary evidence to support my claims, I would like to express my great disappointment and frustration for all undue distress and financial loss Henry Schein Dental imposed on my to-be-established dental practice.
The lack of authenticity, transparency, professionalism in their correspondence, accounting, equipment sale, and hand-over makes their code-of-business absolutely sub-standard. I should have taken advice from a few of the colleagues from different dental-related companies about their concerns for HS dental inadequate transparency and standard of equipment sale before embarking on an unsafe journey. As a result of their deceptive phone communication, failure in the delivery of equipment and service, I have now gone through immense delay in my practice inauguration day by about 5 weeks causing enormous financial loss.
After more than 2 decades of practice in dentistry, I would like to warn all my dearest colleagues for the most unpredictable, unprofessional, unethical equipment sale, customer care.
15. december 2021
Uopfordret anmeldelse
Not a good company to work with!!!
Not a good company to work with, just interested in your money!!!
29. maj 2020
Uopfordret anmeldelse
0 costumer service
Did not respond to my emails. Could only actually get a little support when complained on facebook message
3. februar 2020
Uopfordret anmeldelse
Le cose sono carine ma non hanno il…
Le cose sono carine ma non hanno il marchio cee non mi fido tanto perché spesso i tessuti e i coloranti possono essere cancerogeni.
20. oktober 2018
Uopfordret anmeldelse
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