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Bespoke Bookkeeping Anmeldelser 

3
•
TrustScore 3 ud af 5

2,8

Bogholderi
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Bogholderi
  2. Business to business-service

Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(3)

2 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

I rarely write bad reviews because I…

I rarely write bad reviews because I can't be bothered to waste my time documenting bad service that has ALREADY wasted my time. But this experience was so bad I had to come here and warn the rest. The discovery call was great, I gave them the timeline I needed work to be done and it was all agreed upon. AFTER I paid, I was assigned to Sarwar Sayeed. Not only was he incompetent and gave me the wrong advice, he kept on delaying the call due to "personal reasons". When we finally got on the call, he had absoluetly NOTHING done. I had more done with 1hr of chatgpt. He then said to have the work done in the timeline I required another 3k needed to be paid, RIGHT NOW. The most horrible service I've had. Mark Henderson was great, but the people who work for him are rude and the professionalism is 0.

1. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Bespoke Bookkeeping

Thank you for your review.

We take allegations of this nature extremely seriously. Unfortunately, despite using Trustpilot's Request Information process, the reviewer chose not to provide sufficient information to identify the engagement or enable us to investigate the matters raised.

We have conducted a comprehensive review of our client records, engagement letters, proposals, invoices and correspondence but have been unable to identify any engagement matching the allegations contained within this review.

In particular, we have found no record of an additional £3,000 fee being proposed or charged in connection with any engagement matching the circumstances described. Our practice is that any work outside the agreed scope is always discussed with the client in advance and formally quoted before any work proceeds.

The former member of staff referred to is no longer employed by our firm. Since that time, we have significantly strengthened our recruitment, supervision, quality control and client communication procedures.

We remain committed to investigating any genuine complaint thoroughly and would welcome the opportunity to do so should the reviewer contact us directly with sufficient information to identify the engagement.

Henderson & Co Accountants Ltd

Bedømt til 1 ud af 5 stjerner

Increased fees by more than 2x from one…

Increased fees by more than 2x from one year to the next without warning us in advance - only found out when received the invoice for the tax returns completed. Did not advise us that reducing payments on account could result in interest payments the following year. Refused to provide detailed asset register information necessary for us to take over the accounts effectively ourselves, despite these being standard information to transfer between accountants.

2. marts 2026
Uopfordret anmeldelse
Bespoke Bookkeeping-logo

Besvarelse fra Bespoke Bookkeeping

Hi Anthony,

We’re sorry to see you feel this way.

Our fees reflect the scope of work involved and the condition of the records provided, and are agreed accordingly.

We have provided all information required in line with our professional obligations, including final accounts, tax returns, and a supporting trial balance.

Internal working papers are not part of standard client records and are not routinely transferred. We will, of course, cooperate fully with any newly appointed accountant.

We wish you all the best going forward.

— Mark
Henderson & Co Accountants

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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