Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Är mycket nöjd med min upplevelse. När jag flyttade till Stockholm gick jag på några digitala visningar hos Hemavi innan för att hitta det perfekta stället för mig att bo på. Det kändes tryggt att fö... Se mere

Bedømt til 5 ud af 5 stjerner

I felt secure the whole process, which is really important. Also, the first months rent being through hemavi guarantees that if anything is wrong upon arrival I would not lose the money - that is what... Se mere

Bedømt til 4 ud af 5 stjerner

Tydligt och täckande digitalt hyresavtal! Kändes dock inte helt säkert att BankID inte krävdes vid signeringen. Vi löste det genom att skriva ut avtalet och signera. Men skulle önska att ni inför sign... Se mere

Bedømt til 5 ud af 5 stjerner

This is a serious site. The process is clear and swift. With the interview/meeting/virtual house visit, you get to know the tenant/landlord as well as to see the apartment live. The contract is comple... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. Online markedsplads
  3. Ejendomsudlejning

Skrevet af virksomheden

Hemavi.com helps you find your new home, away from home – it’s the local friend you wish you had when moving abroad. Housing 🏠 Community 👬 and support 💬


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

90 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing support to find a flatmate!

Hemavi helped me to find a flatmate very rapidly. A showing of the apartment was organized very quickly so I could meet my future flatmate and decide whether they were the right person for the apartment. My flatmate was very sweet and I really enjoyed living with that person. I recommend hemavi to anyone in need to find a tenant or flatmate!

24. april 2024
Uopfordret anmeldelse
Hemavi-logo

Besvarelse fra Hemavi

Hi Mattéo, thank you for the kind words! 🙌 We're so glad that we managed to find you a great flatmate.

Until next time,
Matt

Bedømt til 5 ud af 5 stjerner

Excellent service

The Hemavi employees were friendly, helpful, and responded quickly to messages.

7. marts 2024
Uopfordret anmeldelse
Hemavi-logo

Besvarelse fra Hemavi

Thanks for the awesome review Genevieve 🧡

The Hemavi Team

Bedømt til 5 ud af 5 stjerner

Serious site

This is a serious site. The process is clear and swift. With the interview/meeting/virtual house visit, you get to know the tenant/landlord as well as to see the apartment live. The contract is complete, with all necessary details included. The fee for the service is totally acceptable. It would however be even better if one could do more precise researches for tenants. One might also wish that more members were on the site.

12. april 2024
Uopfordret anmeldelse
Hemavi-logo

Besvarelse fra Hemavi

Hi Hans,

We really appreciate the constructive feedback - it really means a lot to us.

We're taking your suggestions very seriously, and will do our best to improve your experience next time you use our platform again.

Regards,
Matt

Bedømt til 4 ud af 5 stjerner

I have had the chance to meet really…

I have had the chance to meet really nice people through my two tenants I got from Hemavi. They've become like family members and I still have a great contact with the one who now has moved out. And Hemavi's Pascal and Matthew are really helpful!

14. april 2024
Uopfordret anmeldelse
Hemavi-logo

Besvarelse fra Hemavi

Hi Kiné! Stories like this are the reason we're really trying our best everyday to help people like you.🙏 -Matt

Bedømt til 1 ud af 5 stjerner

Forceful tactics

I don´t appreciate the way I was treated as a landlord on this site. I kindly asked if I could chat with a tenant just asking a question if she could agree on a specific move in date before scheduling a video call so we wouldn´t waste our time on a viewing. They said no and the chat was blocked. I also asked if I could handle the contract signing outside Hemavi and if they could disable their notifications to my phone and only use my mail as I was getting disturbed by the tremendeous amount of notifications. They refused. We had to use their contract and a viewing was only possible online with them. I felt extremely uncomfortable but they didn´t care. It seems they are only thinking about making big bucks. Their forceful tactics made me want to leave the site and I asked them to delete my account. Be like other sites and have both options for communicating with the tenants and handling contracts either on our outside the site. And in response to your feedback. Preventing the landlord for meeting the tenant outside the platform is not that risky as you claim. It is possible to handle contract signing, deposit and handling of keys to the apartment for the tenant at the same time. There can also be a identification process and a video call when signing on and off line. Also there is a verification process called bank id that you can use online to avoid scams. Other sites uses it.

26. februar 2024
Uopfordret anmeldelse
Hemavi-logo

Besvarelse fra Hemavi

Hi Maria,

Thank you for taking the time and writing a review about your experience. First of all, I am sorry to hear that you are not happy with your experience with us. We will do better in the future and we take your experience with us moving forward in order to improve.

As my coworker wrote to you, the chat isn't blocked between you and the tenant. At Hemavi, we don't have a chat system between the tenant and the landlord for several reasons. One of the main ones is the high occurrence of landlords with fake room ads trying to scam tenants, take them outside the platform and make them pay a deposit for a room that doesn't exist.

As he also explained to you, we do not allow you to use your own rental contract. Again, this is for the safety of the tenants (and landlords) using Hemavi. How will we be able to guarantee that your own contract is fair for both parties? At Hemavi, we have a fair contract that designed specifically for room rentals in Sweden that cater for all situations, and it can be signed digitally. Is there a specific reason why you wouldn't want to use our contract?

We are again very sorry for you not being happy using our service. But, with that said, I want to stress that, if you want to write your own contract, and not have the help of our team when renting out, e.g. with viewings, it is better to use another service which allows this. Hearing the feedback you've written, it sounds like we weren't a good match for each other, and we will try even harder in the future to make sure that landlords like you know exactly what makes Hemavi different, and if they should use it.

With that said, I wish you a wonderful rest of the week and I am happy to welcome you back in the future if your situation changes =)

Best regards,

Pascal Dettwiler
Founder of Hemavi

Bedømt til 5 ud af 5 stjerner

Personal and usable website

I used Hemavi to rent out my room and the roommate I was matched with has been a really perfect person to live with. She has become a friend and sad to see her move soon. But really nice experience to use this service. Both digitaly usable and personal with having our own support person through out the process.

4. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The staff is very active to broker a…

The staff is very active to broker a deal between landlords and tenants. It suggests improvements in photos and displays of the room and assists in the dialogue. The price is very reasonable and there are many available tenants.

29. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

"Säkerhetstänk" - nej ett svepskäl

Företaget har digital visning av ditt objekt före kontraktssignering. Vad som inte framgår av reklamen är att du som hyresvärd inte har möjlighet att träffa din tilltänkte hyresgäst föresigneringen. "Av säkerhetsskäl" säger företaget. What! På vad sätt skulle det vara säkrare att gå in i ett avtal - där hyresvärd och inneboende bor tätt tillsammans - utan att träffas??

Ursäkta mig men detta är kvalificerat skitsnack. Det går snabbare att komma till avslut med en digital visning utan personlig kontakt. Ka-ching. Pengar in i kassan till Hemavi.

"Detta är en del av vårt koncept" svarar företaget. Rysk roulette säger jag och går till andra aktörer istället.

7. november 2023
Uopfordret anmeldelse
Hemavi-logo

Besvarelse fra Hemavi

Hej Rolf Curt Benny,

Som du mycket riktigt nämner så använder vi oss av digitala visningar på Hemavi. Jag beklagar om detta inte passar ditt sätt att hyra ut ett rum och att vi inte har möjligheten att hjälpa dig i detta skedet.

Ha en fin dag vidare och välkommen tillbaka om din situation ändras.

Pascal

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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