Lifesavers
I couldn't get into my phone a day was going to lose a lot of work.
They solved the problem, were patient and refused to take payment
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Help I've Broken It We fix what you swear "just stopped working" iPhones & iPads • Oxfordshire | Fast & friendly repairs
Storbritannien
I couldn't get into my phone a day was going to lose a lot of work.
They solved the problem, were patient and refused to take payment
Took some QC20 headphones in on Tuesday 10th September for a replacement battery, and they looked on their mobile for a while and said yes okay, we will contact you if we are unable to get into the device.
They then lectured me on they do not use eBay due to the quality of the items and I said okay and left it with them.
Friday 13th Sept, I rang and spoke to a young man who told me the owner would call me back asap. To date they have not rung back.
Today 17th Sept, I went into the store to enquire how it was progressing.
The owner proceeded to tell me they had damaged the item in two places while opening it, and they were waiting for the battery to arrive in before fitting.
I asked how long that may take and after checking the owner stated he had not ordered the battery at all, and I would need to order one from eBay.
I frustratingly stated I could have ordered that battery a week ago if I had known and the owner proceeded to push the headphones into my hand and asked me to leave the store, while then attempting to blame me.
Frankly if a store is not capable of repairing an item they should say so from the start and not waste peoples time, or try to blame the customer for it, when they have failed.
I now have an opened and damaged item, without a replacement battery.
So after visiting helpivebrokenit.co.uk, I am worse off than I was before I went.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.