Love the engagement ring
Love the product! Thank you for the nice lab-grown engagement ring :)
2. juli 2025
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Kontaktoplysninger
1062 Lincoln Ave Unit 1023 San Jose, CA, US , 95125, San Jose, USA
- +1 (484) 585-0100
- hello@heerok.com
- heerok.com
Great company to work with
Great company to work with, wanted to make several changes to my order after the initial order was placed. They responded very quickly and made the process very easy.
30. juni 2025
Uopfordret anmeldelse
My ring was beautiful
My ring was beautiful. Heerok was very accommodating.To my request, I wish you guys carried more of a variety of rings besides wedding and engagement. We had a great experience!
2. juli 2025
Uopfordret anmeldelse
Found My Perfect Diamond Ring
Absolutely love my lab-grown diamond ring! It took a bit of time to find the right stone since I was looking for a larger size with the perfect clarity, shape, and color. The team was incredibly patient and thoughtful, sharing helpful suggestions and honest feedback that made the whole experience feel easy and special.
29. juni 2025
Uopfordret anmeldelse
Ring withholding refund
Ring withholding refund
Dpd confirmed that their driver returned Doorbell to Ring on 14/10/24 but as Ring can’t find it, they are refusing to give me a refund until it turns up.
Daylight robbery!
Do not order products directly from Ring, order instead from Am.zon because if something goes wrong returns are usually straight forward. If you order from Ring they will hold you responsible for its loss not themselves or the courier & refuse a refund.
Update
Ring Logistics are still refusing to provide a refund even though they have lost the package but after 2hrs 30 mins of phone calls to Ring, a very helpful customer service agent is going to try to arrange a refund using invoices from other purchases in my account.
fingers crossed.
20. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Heerok Jewelry
Hello David,
We have thoroughly checked our records and can confirm that we have not received any order under your name or associated with your account. It appears there may be a misunderstanding or confusion. We take every feedback seriously, but we must emphasize that this review does not reflect an order placed with us.
If you believe there has been an error, please feel free to reach out to our customer service team, and we will be more than happy to assist you further.
We value transparency and accuracy in our reviews and appreciate your cooperation in resolving this matter.
Kind regards,
Support Team
Heerok Jewelry
Support seems to have gone down the…
Support seems to have gone down the pan…
Support seems to have gone down the pan since the takeover, couple this with an upgrade to the account area making it very difficult to navigate and removing the resend welcome email which is a right pain
19. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Heerok Jewelry
Hello There
We have reviewed our system and there appears to be no record of a recent order or support request under your details. We take customer service very seriously and would like to assist you with any issues you may have experienced.
Looks like you guys created this email account in order to spam our profile as the name of email looks similar to our brand.
If you have placed an order with us or have encountered any difficulties, please provide more information or contact us directly so that we can look into the matter and ensure everything is resolved promptly.
Thank you for your understanding.
Kind regards,
Support Team
Heerok Jewelry
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.