Heaven by Deborah Mitchell  Anmeldelser 

349
•
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I booked and attended 6 treatments this year totalling £600. I arranged two 1hr treatments, each month for 3 months. Each treatment was with Deborah, so was expecting a relaxing and enjoyable refresh... Se mere

Bedømt til 5 ud af 5 stjerner

I had a consultation with Deborah at Shifnal salon. The reason I wanted to do this was to treat persistent Rosacea which I have had for about 20 years. It mainly affects my nose which was... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I use Heavens Collagen drops along with their Cleanse & Foam Wash and other face creams and cleansers but never tried the Vanilla Pod Hand Cream, like all their other products it’s amazing, it absorbs... Se mere

Bedømt til 5 ud af 5 stjerner

Heaven is a beautiful skincare! My skin feels silky soft and firm within a few days. Creams and masks got very nice texture and do not irritate my sensitive skin. I absolutely love Prism Age Defiance... Se mere

Virksomhedsoplysninger

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Skrevet af virksomheden

We are Heaven Skincare UK by Deborah Mitchell for over 30 years. Organic, cruelty-free and effective skincare


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

349 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(349)

18 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

Love the brand but …

Great products. Frustrated the online message service doesn’t work. Requested a pause on my subscription and it’s still not been responded too, promoted eco friendly packaging and after 2 months have now changed to sending Collagen in bubble wrap. Complementary product sent last month had no description of how to use or the benefits, love the brand but little frustrated with the above.

28. juli 2024
Bedømt til 5 ud af 5 stjerner

Excellent product and service

Excellent product and service

29. marts 2024
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much for this lovely review! We love hearing your feedback and are so pleased you are loving Heaven Skincare x

Bedømt til 5 ud af 5 stjerner

Beautiful skincare products

Love these beautiful skincare products, took advantage of the Spring offers so a definite bargain ! Always sent very quickly in recyclable packaging.Whats not to love 🩵

27. marts 2024
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much Christine for this amazing review! We love hearing your feedback and are so pleased you are loving Heaven Skincare x

Bedømt til 5 ud af 5 stjerner

Don’t think “should I?” Genuinely just buy!!!

After visiting Heaven and discussing which product would be best for the issues I needed help with. I have used their products now for several years and can honestly say that the products are absolutely stunning just like the staff!!! I cannot recommend highly enough to everyone. Worth their weight in gold honestly. I cannot fault any aspect of this amazing company

28. februar 2024
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much Vicky for this amazing review! We love hearing your feedback and are so pleased you are loving Heaven Skincare x

Bedømt til 5 ud af 5 stjerner

Beautiful products

Beautiful products, great customer service & fast secure delivery.

25. februar 2024
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much for your lovely feedback Lisa, we appreciate it!

Bedømt til 5 ud af 5 stjerner

Liquid collagen is so effective and…

Liquid collagen is so effective and easy/pleasant to take. I have used this for 1-year now and have found quite a difference in my skin and hair.
Last months sample of collagen hand cream was amazing too and I shall definitely purchase the full size product.

5. december 2023
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Besvarelse fra Heaven by Deborah Mitchell

Thank you for your lovely feedback Aileen! We're so pleased you are loving our Collagen Drops and our samples!

Bedømt til 5 ud af 5 stjerner

First week taking collagen drops

I have been taking the collagen drops for a week now and I have noticed a difference already, my hair feels thicker and have had no hair loss and someone who didn’t know that I was taking the drops commented on how good my skin looked.
They also have a nice orange flavour to them.

31. januar 2024
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much for this wonderful feedback regarding our Collagen Drops Emma, we're so pleased your loving them!

Bedømt til 5 ud af 5 stjerner

Lovely Product

I ordered on the Monday and it arrived on the Tuesday
well packed. I used to go to a salon for my treatments
of Heaven skincare but unfortunately the salon closed
after Covid so I have to order on line the web site is really good and very informative. Will certainly carry on with the web site.

29. januar 2024
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Besvarelse fra Heaven by Deborah Mitchell

Thank you for this lovely feedback Noreen, we love hearing about your experiences.

Bedømt til 2 ud af 5 stjerner

Ordering the products was hard work

Ordering the products was hard work, the Web site kept refreshing...it took ages to place the order, and even harder to know as to whether the offers were following through. Also the site invited me to order up to 3 free samples, I ordered 2 but the site kept charging me for them.
So after 40 minutes I placed the order anyway, and left a saved note asking if i could have 2 free samples as my order was over £150
This note was completely ignored by whoever packed the order, and I didn't receive any samples... I'm not a happy customer at all....and I have been one for 15 years. Even a gold venom customer. I enjoy the products , and that's the only reason I'm still a customer.
Dee

31. januar 2024
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Besvarelse fra Heaven by Deborah Mitchell

Hi Dee, sorry you've had this experience with our website. When selecting the Free Samples, you must select 3 different samples and not 2/3 of the same as you will then be charged for this. We have sent you an email as we hope to resolve this issue for you.

Bedømt til 2 ud af 5 stjerner

They don't bother to reply to…

They don't bother to reply to emails....when discount codes on their own website don't work!!
Expensive p&p and really cheap looking labelling......wonky !!
Unfortunately I love the Nettle Venom cream ...so have to put up with the negatives.
2nd February Well I replied to the email request that they posted to me on here.....but why I bothered I don't know....never replied......

16. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Heaven by Deborah Mitchell

We're so sorry you've had this experience. Please can you email sales@heavenskincare.com and we would be happy to resolve your issue

Bedømt til 5 ud af 5 stjerner

Lovely welcoming atmosphere and a…

Lovely welcoming atmosphere and a wonderfully relaxing facial. Thank you!

6. januar 2024
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much for your lovely review Sharron. We really appreciate your feedback.

Bedømt til 5 ud af 5 stjerner

Love the silver bee venom mask.

Love the silver bee venom mask.
I have sensitive, rosacea prone over 50 skin. This
product never lets me down. Prompt delivery and all round, good customer service.

29. december 2023
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much for your lovely review Natalie. We really appreciate your feedback.

Bedømt til 5 ud af 5 stjerner

Divine cream

Quick delivery and updates on my recent purchase. I love the Divine cream, leaves my face feeling soft , silky and glowing.
Will definitely buy again. Loved the free samples as well !

28. december 2023
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much for your lovely review Eilish. We really appreciate your feedback.

Bedømt til 4 ud af 5 stjerner

Good service arrived quickly over the…

Good service arrived quickly over the festive Season. Would have been helpful for an instructions leaflet.As instructions are on the lid,I dont want to keep the bulky box where the instructions are.

28. december 2023
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much for your lovely review Chris. We really appreciate your feedback and will take this on board.

Bedømt til 5 ud af 5 stjerner

Best eye cream ever!

Bee venom eye cream is the best eye cream I’ve used. Rather pricey but worth it.

26. december 2023
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Besvarelse fra Heaven by Deborah Mitchell

Thank you so much for your lovely review Maria. We really appreciate your feedback.

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