Hearts Valley Anmeldelser 

I made a rather large order during a recent sale. I got the heart bag in both cherry and black, as well as some earrings and 2 necklaces. I wasn't sure what to expect because instagram has led me astray in the past. HOWEVER, the items are all beautiful and as described. The customer service at this company is incredible. One of my earrings had a defective clasp so I reluctantly emailed asking about an exchange and within minutes I received a notification that they'd shipped a replacement. No exchange needed. Super impressed and will make another purchase in future.

My interactions with shipping and customer service has been some of the smoothest and easygoing I have had with a company in years. There was no hassle, no complaints or disputes. It was just an easy transaction and the conversations via email were without a doubt a delightful experience. 10/10 I would 100 percent recommend to anyone else looking for a jewelry service.

I saw their heart shaped bags on Instagram and had to get them- they're absolutely gorgeous :) I also got their enamel heart earrings, which although had a small defect, upon letting them know they immediately sent out a replacement. Very satisfied with their service overall!

I recently ordered a heart bracelet from this company and, unfortunately, received the wrong item. I reached out to their customer service, and I was absolutely amazed by their response. They apologized for the mistake and immediately sent out the correct bracelet the very next day at no additional cost.

Their commitment to customer satisfaction is truly impressive. The bracelet itself is beautiful and exactly what I wanted. It's clear that they value their customers and stand behind their products. I highly recommend this company for both their quality items and exceptional service. Thank you for turning a small mistake into a wonderful experience!

Customer service was on point, had something go wrong in shipping and hadn’t received items and they covered it free of charge and sent out new ones! Very much appreciated, quick replying to my query.

Fabulous customer service - resolved the query quickly! The team were only too happy to help. Bracket is really beautiful - thank you

Do not buy this, it’s so fragile, I bought it and for a month it was good but then gradually bits of it started to break off so easily, first the tag, then the heart piece, then all I had left was the bracelet and even that broke off now I have nothing left. You can assume I was rough with it but I just did everyday tasks and it didn’t even last 3 months. My girlfriend’s half of the bracelet is also breaking off. Poorly constructed.

Extremely good quality goods for a fair price. Customer service side of things are fantastic. Would definitely recommend, great for gifts and sentimental things.

Quality jewelry! The package and the jewelry are perfect. I recommend 100%! THANKS!

The customer service is beyond exemplary and they completely stand behind their warranty. I have never dealt with a company that goes above and beyond with customer satisfaction!!

I love the jewelry!!!! THIS. COMPANY NOT ONLY SUPPORTS VETERANS. B RESPONSES AND CARES WHAT MORE COULD A CUSTOMER ASK FOR , MUCH SUPPORT AND LOVE

Sincerely, PJVA13

Amazing! I highly recommend Hearts of Valley. The jewelry is so cute and the customer service is so helpful. I will be purchasing more items. Shipping is fast and secure. If you are looking for a nice gift for a loved one or friend or even for yourself, order with Hearts of Valley :)

I found this company randomly on google and I’m glad I did. I ordered something but for about a week I got no updates on what was happening with the order. I emailed the company, they responded in a timely manner, and got everything sorted out within 12 hours. The customer service I received was something I have not received in a very long time or maybe ever. It was simply amazing.

There was a delay in my original order, not a very long one though, and they graciously offered me a free item off their site. Customer service if phenomenal will 100% be shopping from them again soon.

Hearts Valley has been such a great small business, from the quality of their products to the great customer service they have. Every time I reach out to their customer service line, there is always a reply within less than 24 hours and it being actual people to respond to any questions you have. Hearts Valley is a small business that I am going to be coming back to in the future many many times

I recently purchased the Magnetic Chain Braceler Set and had misplaced one of the bracelets. The customer service team was able to help me replace it in a day and was so helpful in making it happen! Will definitely shop here again.

I got the magnetic heart bracelets (with the black cord) for like $29 (on sale), which is crazy inexpensive for two cute bracelets. Anyway, they’re holding up pretty well. My boyfriend really loved it and we sleep with them on every night. I take mine off to shower, he takes his off during work. Otherwise, I say they’re fairly sturdy! I did try to tighten it with my teeth and pulled off a gold end cap, but it was easy to put back on and it’s been doing good ever since! It’s super fun and cute to clasp the hearts together and we giggle every time. Also these came super quick!!!

Well wow what a beautiful gift of tiny envelope with amazing
Little note inside “
Saying I love you “
She 9 and cried Truly wonderful work of art. I defo be buying again & staff so helpful thanks so much great company to deal with mags Leeds 🇬🇧

Ordered and received the gold pomegranate necklace. It was advertised to me on Instagram and caught my eye straight away.

Received it and noticed a few differences from the photos, albeit small ones, thus why I'm only marking the product down by one star. The necklace isn't dramatically different to the photo, but here are the key differences I picked up:

1. The chain and the pomegranate charm aren't the same shade of gold.

2. The cubic zirconias are described as "red" on the website, but in person, look more orange. The stones are still pretty though!

3. There is a small gap in the closure of the lobster clasp, so I'm wary on the necklace coming loose.

4. The jump ring that secures the pomegranate to the chain has been sealed in a bit of a wonky way.

5. The pomegranate charm will sometimes roll over with the plain gold side facing out, where the feature of the cubic zirconias is against my skin. I feel like that's difficult to control, but overall is something else I noticed.

I only noticed these inconsistencies because I'm good at spotting them, but to most, it wouldn't be too noticeable. Still a pretty necklace :) I love the red pouch it came in - it's simplistic, beautiful, and importantly, reusable. Moreover, the customer service was solid :)

It’s my second time ordering, we love the products and will definitely continue to
support! Excellent customer service too.