I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner. Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure. This... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
We were recommended Hearology by a family member after being fed up with saying huh too many times! We were impressed by the excellent service received, from the moment we walked through the door -... Se mere
As usual I received a friendly welcome. Michael explained what would happen in my hearing test clearly. He explained the results clearly and gave advice, without pressure, regarding my need for hear... Se mere
Very efficient, polite and smooth appointment, clear explanation of what was happening throughout and sound advice given. Thank you Harry and Reception team Kind Regards Julia
Virksomhedsoplysninger
Om Hearology Forest Row
Skrevet af virksomheden
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Kontaktoplysninger
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , Storbritannien
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
4,9
Fremragende
455 anmeldelser
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Svarer typisk inden for 2 uger
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
High quality service in Forest Row
Considerate and professional. Advice offered without being pushy.
22. januar 2026
Aged 60, hearing loss noticed
Everything was explained clearly and it was an interesting and illuminating experience.
I tried a test aid and that was clearly explained, ditto pricing and so on.
Time to ponder in the next stage now.
21. januar 2026
Clear advice
13. januar 2026
Not a happy customer
Hearology was recommended to me by several clients, so when my ear became blocked after the flu in November, and then became infected, I finally got an appointment on new year's eve. The microsuction wasn't successful because of the infection, and it was very painful. It was suggested by the clinician to go to a London branch to get a bespoke antibiotic, at a cost of £200, to clear up the infection,and the appointment could be made straight away. I declined and got a GP appointment the following day. I was given a prescription for an antibiotic (not bespoke!) and the infection cleared up in 3 days, at no cost to me. Hearology was recommended to me by several people, but sadly I won't be doing the same, as my experience was less than satisfactory and I felt the cost didn't reflect the service.
31. december 2025
Besvarelse fra Hearology Forest Row
Yes, sometimes the clearing of infection discharge from the ear canal can be painful, Amanda. But that’s why Harry, the Hearology clinician who carried out your procedure late December, asked you repeatedly to tell him to stop if it became too painful.
We understand that you might be angry with us for causing you pain and that you might have your reasons for waiting until nearly two weeks after the appointment to mention it, but we do not understand what the pricing of an infection treatment service that you chose not to use has got to do with this 1-star review.
Anyway, sincerely, we would like to apologise for any pain that we caused you as we successfully removed the infection discharge and débris. We wish you’d told us at the time, because we would have either modified our approach – or, if we could not find another way, stopped. And we are very happy to hear that your infection has been successfully treated – for free.
We wish you all the very best, Amanda.
First class servicr
2. januar 2026
Very helpful with excellent service
Very helpful with excellent service. Everything was explained very clearly so that I understood why I needed them, exactly what they did and all the help that was available should I need it. Thank you
19. august 2025
The person we saw was very patient and…
The person we saw was very patient and understanding with my husband who is very deaf and has Alzheimer’s and didn’t understand what was happening. I shall definitely use Hearology again
31. december 2025
Good reliable care
I experienced some deafness caused by an amount of wax remaining in my left ear after having both ears cleared. This was unlucky as It has never happened before. I was given an apopointment very quickly to rectify the situation and left Hearology with two good working ears. Thank you.
18. december 2025
Excellent customer care
Excellent customer care, everything about the test was explained to me in detail and I was made to feel very relaxed during the test.
I was particularly impressed with the offer of a free trial for the hearing aids for a fourteen day period,
Michael also reiterated that the trial was not dependent on purchasing aids from Hearology.
I have no hesitation in recommending Hearology to anyone who thinks that they need hearing test.
18. december 2025
great service
great service, Steve at Forest Row did a super job and was very friendly and efficient.
17. december 2025
Goodbye to ear drops before syringeing
Softening the ear wax with ear drops for a couple of days before syringeing is often recommended.Quite unnecessary for Hearology's microsuction technique.Also, with the visual probe, the doctor can see everything throughout the process.In this reviewer's experience, microsuction is needed less frequently than traditional syringeing.
2. december 2025
The audiologist explained everything
The audiologist explained everything. A helpful service.
16. december 2025
Dette er Trustpilot
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