Přestal se mi nabíjet přístroj a tahle společnost vše vyřešila během jednoho dne zasílají mi nový jsem velmi mile překvapena s jakou rychlostí vše vyřešili měla jsem z toho ze začátku obavy ale velice... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Healy è stata una delle scoperte più belle degli ultimi anni! Lo utilizzo quotidianamente e continua a sorprendermi per i benefici che percepisco. Ci sono programmi che mi danno una carica di energia... Se mere
Virksomheden har svaret
Noch während der Garantiezeit konnte mein Healygerät nicht mehr aufgeladen werden. Das Healy Support Team beantwortete meine Reklamation umgehend, gab auch ein paar Tipps zur evtl. Fehlerbehebung un... Se mere
Virksomheden har svaret
I’m truly grateful for such a quick resolution. I was feeling upset, because this is the second time I’ve experienced this issue. but your support was fast, positive, and constructive. Thank you so m... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Healy World is a global wellness technology company serving customers in more than 45 countries, with a strong focus on transparency, safety, and reliable customer support. Our mission is to provide innovative technology while ensuring you feel informed, supported, and confident throughout your experience with us. Support is always available when you need it. Our 24/7 chat assistant is designed to help with general questions at any time. For more detailed assistance, our trained customer care team is available via live chat and email to provide personalized support. Our flagship product, the Healy device, delivers low-level microcurrent through predefined programs. In the United States, Healy is FDA-cleared as a Class II medical device for the temporary relief of minor aches and pains, including those associated with muscles, joints, and back discomfort. In other regions, Healy is offered in accordance with applicable local regulations. Some customers choose to use Healy as part of their personal wellness routines, such as for relaxation and recovery. Individual experiences may vary. Microcurrent technology has been studied for applications such as pain relief and muscle stimulation. Research related to frequency-based wellness continues to develop. Healy products are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for professional medical care. Every device purchase includes a no-questions-asked money-back guarantee, a two-year warranty, and clear return procedures. If questions arise, our team is here to support you.
Kontaktoplysninger
Tyskland
- healy.shop
4,5
Fremragende
512 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I appreciate that they try to resolve…
I appreciate that they try to resolve any issues I have or my customers have as quickly as possible. They correspond quickly through email as well. I love my Healy and the company.
28. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, Dawn, for the positive feedback. It’s wonderful to know that you love your Healy and have a great experience with our company. We’re happy to continue supporting you and your customers whenever you need us! – The Healy World Team
Healy cihazını uzun zamandır…
Healy cihazını uzun zamandır kullanıyorum. Çok memnunum. Çok fazla şey için kullandim ve harika sonuçlar aldım. Müşteri hizmetleri de çok hızlı ve çözüm odaklı. Iyi ki Healy kullanıyorum
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Olumlu geri bildiriminiz ve uzun süredir Healy kullanıcısı olduğunuz için teşekkür ederiz! Cihazın size bu kadar harika sonuçlar sağladığını ve endişelerinizi hızlı bir şekilde gidermeyi başardığımızı duymaktan mutluluk duyuyoruz. Size destek vermeye devam etmeyi sabırsızlıkla bekliyoruz! – The Healy World team
Korektní přístup a rychlé jednání.
Korektní přístup a rychlé jednání.
26. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Děkujeme, Jirka, za tvou pozitivní zpětnou vazbu. Jsme rádi, že jsme ti mohli pomoci rychle a profesionálně! – The Healy World Team
incredibly quickly...
The Healy Support Team responded incredibly quickly—almost immediately—and was extremely friendly. I was very impressed. Thank you very much.
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, Heidrun, for sharing your positive experience with us! We’re glad you found our response time fast and our team friendly. We're always happy to help! – The Healy World Team
Velmi vstřícný a rychlý přístup
Velmi vstřícný a rychlý přístup k řešení reklamace.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Děkujeme, Jiří! Jsme rádi, že se nám podařilo váš problém rychle vyřešit. Vždy vám rádi pomůžeme!
Excellent chat service & resolution…
Excellent chat service & resolution with Healy product.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, José, for your feedback! We’re delighted to hear that our chat service provided a smooth resolution. We truly appreciate your support and are always here to help.
You have been doing a great job
You have been doing a great job
The people you using to deliver
i am not impressed with them at all!
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you for your kind words about our team, Dennis! We’re glad you received your order, but we’re sorry to hear you weren’t impressed with the delivery service. We appreciate your feedback and will share it with the appropriate team to help improve our delivery experience. – The Healy World Team
The comunication in the Chat was kind…
The comunication in the Chat was kind but the effective was bad. It looks that doesnt read the inicial and I have to repeat and repeat. at the end tall me that the agent was going to comunicate but it isn´t I write by email and call I think then the thing move after almost 2 weeks.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, Tita, for sharing your experience. We're reviewing this feedback to improve the efficiency of our chatbot and support team, including minimizing unnecessary repetition and processing delays. In the meantime, it appears we have since resolved your issue. Of course, if you need additional assistance, please don't hesitate to reach back out to support!
Teşekkür ederim
Cihazım ile ilgili problem yaşıyorum ve garanti kapsamında cihaz değişimi talebimin olumlu sonuçlanması beni çok mutlu etti teşekkür ederim 🙏
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Teşekkürler, Zuhal! Garanti kapsamında yapılan değiştirme işleminde sana yardımcı olabildiğimize sevindik. Healy’inden keyif almaya devam etmeni dileriz!
Prompt response and active follow up
Really appreciated the effort on tg team, the prompt response and active follow up, especially for the assistance of Ethan and Joy.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, Maggie, for the kind feedback! We’re glad that our team was attentive and able to help you promptly.
Super Unterstützung
Super Unterstützung! Tolle Kommunikation. Vielen lieben Dank!
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Vielen Dank, NZ, für deine freundlichen Worte! Es war uns eine Freude, dir zu helfen!
Waranty replacement was fast and good…
Waranty replacement was fast and good communication. The product are great.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, Simona, for sharing your experience! We’re glad to hear that your warranty replacement was handled quickly and that our communication met your expectations. It’s wonderful to know that you’re enjoying our products!
I’m very thankful to Healy for both the product and the people behind it.
I’m very grateful to have discovered Healy and to have had the opportunity to experience it for myself.
My experience with Healy has also been meaningful within my family. I have enjoyed sharing it with my loved. I used healy on my dogs, I see a lot changes on their healthy.
I’m excited to continue learning, exploring the programs, and sharing my personal experience with others.
And now my experience with customer service... it means a lot.
Thank you
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, J A, for sharing your heartfelt experience! We’re delighted to know that discovering Healy has been so meaningful for you, your family, and your pets. It also means a great deal to know that our team has supported you along the way. We’re grateful to have you as part of the Healy community and wish you continued joy as you learn and explore!
Gyors ès hatèkony segìtsèget kaptam.
Gyors ès hatèkony segìtsèget kaptam.
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Vielen Dank, Anita, für dein Feedback. Wir freuen uns, dass wir dir schnell und effizient helfen konnten!
Extrem schlechter Supportbei technischen problemen
Healy hat ohne Not mein Gerät deaktiviert, weil Sie der Meinung waren, ich müsste jetzt ein anderes Gerät (das ich auch hatte) benutzen. Dieses andere Gerät ist jedoch defekt, was Healy auch bekannt war, trotzdem sind sie nicht bereit, das bisher von mir genutzte Gerät, das absolut zuverlässig arbeitete, wieder zu aktivieren. Healy verlangt immer mehr unsinnige Dinge von mir, z. B. ein Video, das zeigt, wie ich den defekten Healy aufzuladen versuche, obwohl sie wissen, dass der sich nicht aufladen lässt. Ich habe mittlerweile mehr als 10 E-Mails erhalten, alle offenbar von KI und ohne den Versuch einer Lösung. Dabei bräuchte man nur den bisher genutzten Apparat wieder zu aktivieren. Ich kann nur davor warnen, sich einen Healy zu kaufen (der wirklich m. E. gut hilft), aber der Support ist verheerend, nervig und absolut unprofessionell, ausschließlich von KI bestimmt.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Vielen Dank, Axel, für Ihr Feedback. Zur Klarstellung: Das Gerät wurde ursprünglich deaktiviert, da es im Rahmen der Garantie ausgetauscht worden war. Nach der Fehlerbehebung am Ersatzgerät haben wir das Gerät dann aus Kulanz wieder aktiviert. Wir verstehen, dass der Vorgang verwirrend war und dass die wiederholte Kommunikation den Eindruck erweckte, als würden Ihre Anliegen nicht angemessen geprüft. Wir freuen uns, dass unser Team Ihr Gerät letztendlich wieder aktivieren konnte, und wir sind weiterhin bestrebt, eine klare, effiziente Kommunikation und einen persönlichen Service zu bieten. Vielen Dank für Ihre Geduld und Ihr Verständnis, Axel. – The Healy World Team
Good product, inflexible support
I have been a Healy customer since 2021 and overall I am happy with the product itself. My challenge has been with the support team. I recently upgraded to the Healy Professional edition, which included a module I had already bought separately. I raised this to the teamn and each reply was broad and generic, with no real flexibility or sign that my specific situation had been looked at. As a long term customer, I expected a bit more flexibility for a straightforward duplicate purchase.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, Anne-Marie, for sharing your honest feedback and for being a loyal Healy customer since 2021! We understand how disappointing it is to receive responses that feel generic and inflexible, especially when our primary goal is to care for our customers and personalize their experience. We will be happy to take another look at your case to see what we can do! Please keep an eye out for an email from us after the weekend. Until then, we hope you enjoy your Healy Pro upgrade! – The Healy World Team
Sehr guter Kundendienst!!!!!
Sehr guter Kundendienst!!!!!
Es wurde schnell eine Lösung für unser Problem gefunden. Wir sind sehr erfreut und dankbar!
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Vielen Dank, Horst, für Ihre freundlichen Worte! Wir freuen uns sehr, dass unser Team schnell eine Lösung finden und Ihnen eine positive Erfahrung bieten konnte. Ihre Zufriedenheit bedeutet uns sehr viel.
Uso Healy dal 2020 e non esiste giorno…
Uso Healy dal 2020 e non esiste giorno che non lo usi. L’assistenza clienti cerca sempre di andare incontro al cliente. Anche stavolta ha gestito il mio caso, un po’ più complesso, venendomi incontro con una mia richiesta.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Grazie, Serenella, per far parte della comunità Healy dal 2020! Siamo felicissimi di sapere che utilizzi Healy ogni giorno e che il nostro team di assistenza sia riuscito a soddisfare le tue esigenze. Apprezziamo davvero la tua fiducia e il tuo continuo sostegno!
Réponse rapide et qui a résolu le…
Réponse rapide et qui a résolu le problème.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Merci, Michel ! Nous sommes ravis d'avoir pu résoudre ton problème rapidement !
Excellent performance of support…
Excellent performance of support center. Problem solved promptly
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Healy World
Thank you, 桂枝香! We're glad we could solve your issue quickly!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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