The customer service was excellent—they truly went above and beyond! Natasha was incredibly helpful, communicative, and attentive every step of the way. She made the whole experience feel easy and gen... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The customer service was excellent—they truly went above and beyond! Natasha was incredibly helpful, communicative, and attentive every step of the way. She made the whole experience feel easy and gen... Se mere
Virksomheden har svaret
Unparalleled customer service! I inquired if I could buy another control head, as I couldn't find a parts list. Before I knew it I had a new one in my possession. Natasha's only Q, what's your address... Se mere
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Top notch customer service and excellent products, we have been purchasing and using healthy line for almost a decade and when it comes to quality service and products they really can not be beat!
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While the concept is great, the product quality and customer is lacking. Have two different mats that both controllers stopped working and the mat would not heat at all. Contacted customer service sev... Se mere
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HealthyLine is an FDA registered company with the world’s largest selection of heated natural gemstone therapy mats. Based in New York and starting in 2013, HealthyLine quickly became the industry leader by implementing the most effective materials, combining different technologies, such as infrared (FIR), pulsed electromagnetic field therapy (PEMF), negative ions, photon light, and magnetic therapy to create advanced naturally powered heating pads and devices.
925 Shepherd Ave, 11208, Brooklyn, USA
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rep Jade is wonderful and pleasant to work with awesome!

Besvarelse fra HealthyLine

Besvarelse fra HealthyLine
Best mat ever!! Can't believe how much better I feel!!!
Customer service with this company is outstanding and they actually use the mat themselves so they really can explain the differences!!!!👍. Thanks Jade 👍 for all of your assistance!!

Besvarelse fra HealthyLine
Great products for our health!
Wonderful assistance with Jade!

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I first called HealthyLine when I thought my grand neice might benefit from one of your PEMF products. I spoke with Jade and she is just so eager to help, so knowledgable re your products, as well as kind and a joy to speak with. Her generous nature with her desire to be of help to me and my sister in our calls with her, have been such a pleasure that we were very edndeared with HealthyLine just from our interaction with Jade! I have since spoken with Jade several more times for assistance with my controller and each time she has been so happy to help and a joy to speak with, brightening my whole day. I really can’t begin to express how happy I am with my HealthyLine product as a result of my converaations with Jade.
I have the TAO 1818 and I used it nearly 24 hours each day for almost 6 months straight. It helped me move from a place where I felt that I may be headed toward a wheelchair (fast) due to ongoing, worsening tendonitis in my hip, to the place now where I am starting to be able to exercise snd go for walks again after more than 5 years. I have been trying to recover from Chronic Fatigue for over 10 years and the pad has helped tremendously with that also. I am beginning to have endurance in activities, and am not having to recover my energy for days later. I have been able to cut back on the supplements I have taken for so many years that help me just barely make it through each day with the Chronic Fatigue. I’m amazed at the benefit I have received from the pad and I still use the pad daily. The pain is definitely almost gone and I have been using the pad only at night for about 5 months. My energy seems to have returned after so many years and I am experimenting with taking no supplements at all aince I have made so much improvement with using the pad. So far, so successful!! Thank you, Jade, for your encouragement and guidance re the pad, and thank you to HealthyLine for making the FIR pad! Thank you for the ways it has benefitted restoring my health!!

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Truly excellent service. I adore the mat and so do my clients...Very happy so far.
Amazing mat. Really helping my aches and pains also sleeping like a baby too. Took 5 days from ordering to arrive here in Ireland. Absolutely incredible service and value money.
Wonderful service. Highly recommended!!!!
Great mat of great quality
Jade, who works for customer service is friendly and informative and takes her time to ensure you understand what you have asked about. Unfortunately someone has missed answering our recent email regarding why PEMF feature is not shutting off at 20 minutes on our second purchase, the chair. We have not heard back and that was several days ago now, maybe more.
On another downside our first mat malfunctioned within the first month and stopped heating up on both ends so we sent it back and repurchased a different one. This one was delivered with a faulty controller and we needed a new one shipped which was shipped to us and seems to work alright thus far. (We’ve only tried it once, last night).
So overall happy, but not thrilled as there seems to be quite a few little problems with your products, thus far.
Sincerely
Dave and Leslie
Always wonderful service and amazing products that are excellently crafted with amazing healing benefits!!!!
I love my jade and tourmaline Mat! I use it every night. It eliminates a lot of sore muscles on my vintage body. Thank you!
Great customer service!!! I love my TAO mat, I call it my magic mat.
Only reason a 4 is because I haven't had time to really use the product and evaluate it yet, just got it yesterday! All other aspects - order, shipping, packaging were a 5
I have several of their products and all are of excellent quality!
I am enjoying my mat. The control box is easy to use, the mat is sturdy enough to transport to my office and home. It feels great to rest on and my massage clients love it..
I feel like this product is a big part of my daily healing!
I feel amazing everytime I use it and I use it everyday.
Its a great daily tune up!
I am a certified clinical hypnotherapist who uses Healthyline products both personally and professionally. I've had some pretty extensive communication with their excellent customer service, and I stand behind the benefits of using these products.
Excellent product! Beautiful quality. Arrived quickly, put it to use right away in my spa studio.
My clients love it during a treatment, especially here in Minnesota during the cold winter! Great for muscles, relaxation, and bringing calm during a service. So glad I made the purchase!!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.