I don't understand all the negative reviews. The product is great and their customer service is equally good. I purchased 2 pillows as I wanted to get a true orthopedic pillow. I have gone throug... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life... Se mere
Virksomheden har svaret
Unfortunately this was a $200 gamble. Testing with the plastic on isn't exactly realistic. I selected the number/ size using the tool provided, was contacted before delivery and was advised that the k... Se mere
Virksomheden har svaret
L'oreiller est 5 sur 5. J'ai modifié mon commentaire car au départ ils m'ont fait parvenir la communication en anglais seulement mais il s'agissait d'une simple erreur et ils m'ont renvoyé toute la d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.
Kontaktoplysninger
202 Brunswick, H9R 5P9, Pointe-Claire, Canada
- 1-800-668-8550
- info@headleveler.com
- headleveler.com
Desiree went above and beyond when I…
Desiree went above and beyond when I was placing my order. This is my 2nd pillow and both times I would give them 5 stars

Besvarelse fra Headleveler | Ortho-Cerv
It has been less than a week but the…
It has been less than a week but the pillow seems to have a positive effect. I ordered online, it was not particularly user friendly but the order went through and i received the pillow shortly therafter

Besvarelse fra Headleveler | Ortho-Cerv
I love my pillow
I love my pillow which I have been re-ordering for years and the service is always excellent.

Besvarelse fra Headleveler | Ortho-Cerv
Best Night's Sleep!
Desiree was a very knowledgeable and helpful consultant - she told me which number to purchase and I've had the best sleeps in the past 20 years. Bravo!

Besvarelse fra Headleveler | Ortho-Cerv
Already using one at home
Already using one at home, needed one for travel. Now I'm all set and it has reduced my migraine by 50%.
Manon

Besvarelse fra Headleveler | Ortho-Cerv
Good
Customer service with Desiree was great! She individually reviewed the orders and suggested a different pillow number from the computer generated one when she thought that would better fit my needs. It's my first time buying a pillow with them so I took her suggestion.
I held off on writing a review to give myself time to adjust to the pillow because I really wanted to like it. However, after a few weeks I still find it mostly uncomfortable. Perhaps the pillow is too low. I'm not sure. But it's really a shame. Perhaps this pillow is better suited for some people than others.
Edit: I really appreciated the effort made by Desiree to help me resolve the issue. I increased the thickness size of the pillow and found it to be much more comfortable than before. The attention to customer feedback is definitely above average.

Besvarelse fra Headleveler | Ortho-Cerv
Excellent product!
Excellent product, outstanding customer service! Highly recommended!

Besvarelse fra Headleveler | Ortho-Cerv
Super !
Pour l’instant je dors très bien sur le dos comme sur les côtes et aucun mal de tête.
Merci !

Besvarelse fra Headleveler | Ortho-Cerv
J’ai eu un excellent service et je suis…
J’ai eu un excellent service et je suis très satisfaite de mon achat.

Besvarelse fra Headleveler | Ortho-Cerv
Having had back and neck issues all my…
Having had back and neck issues all my life, this has been my pillow of choice for 10 years.
And I have a travel size one that goes on a dozen work trips per year.
I order a new regular and travel sized pillow every 18 months (the old ones are still good for spares)

Besvarelse fra Headleveler | Ortho-Cerv
love our pillows we all have one in our…
love our pillows we all have one in our family and they are amazing!

Besvarelse fra Headleveler | Ortho-Cerv
Oreiller et service impeccable
L'oreiller est 5 sur 5. J'ai modifié mon commentaire car au départ ils m'ont fait parvenir la communication en anglais seulement mais il s'agissait d'une simple erreur et ils m'ont renvoyé toute la doc en francais. Donc service impeccable aussi.
Merci!

Besvarelse fra Headleveler | Ortho-Cerv
Livraison rapide
Livraison rapide, service à la clientèle impeccable avec une dame nommée Désirée!
Donnez-vous du temps pour vous adapter à ce nouveau produit, ça en vaut la peine!

Besvarelse fra Headleveler | Ortho-Cerv
Merci très bon service aux téléphone la…
Merci très bon service aux téléphone la dame m'a très bien conseillé très gentille et patiente et livraison rapide

Besvarelse fra Headleveler | Ortho-Cerv
Pleinement satisfait de l'oreiller et du service!
J'ai appelé directement à la boutique et la personne m'a bien tout expliqué quoi faire. L'oreiller est dans un sac de plastique avec un sceau et on peut en faire l'essai durant 30 jours. Si le sceau est intact et que l'oreiller ne convient pas, on est remboursés. J'ai essayé 10 jours et j'ai décidé de la conserver. Très confortable.

Besvarelse fra Headleveler | Ortho-Cerv
Very good customer service
Very good customer service. Very pleased with my pillow.
This pillow is the best pillow ever
Excellent service over the phone
Excellent service over the phone. Real rapid delivery (less than 48 hours) between the order and the delivery

Besvarelse fra Headleveler | Ortho-Cerv
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







