Lovely friendly educator. Nice salon I just felt like we need more information about the training on leads up to date. I never heard anything from November. Also would be better to be shown how to do... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I really like the browtech pencil, however 3 weeks after I bought it, it stopped working and wouldn't turn.
I was gutted when MAC discontinued their eyebrow pencil and thought I’d never find an equivalent as I’ve used it for some years now. I’m delighted to say HD Brows eyebrow pencil is very good indeed a... Se mere
Virksomheden har svaret
Rachel is the ultimate Brow Queen, she is incredible and very talented and I would not go elsewhere. Rachel is a stunning girl with a heart of gold, we always have such a laugh, she is so easy to tal... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
HD Brows are all about bespoke brows for all. From world-class training to award-winning brow products, they've got all your eyebrow needs covered.
Kontaktoplysninger
Storbritannien
- 0113 224 7908
- hdbrows.com
4,1
God
537 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra HD Brows
Thank you so much for your lovely review! We’re thrilled to hear you’re enjoying fast, efficient service and loving the HD Brows products—on your 4th box already, that’s amazing!
We truly appreciate your continued support and loyalty. Can’t wait to send out box number 5 when you're ready!
Thanks
Team HD Brows
I am a recent convert to HD brows
I am a recent convert to HD brows, THE best thing in my post 50 routine. It is like having a mini facelift.
12. marts 2025
Besvarelse fra HD Brows
Thank you so much for your amazing review! We’re so happy to hear you’ve joined the HD Brows family—and what a compliment to say it’s the best part of your post-50 routine!
We love that it’s made such a difference for you (mini facelift vibes included 😉). Can’t wait to continue being part of your brow journey!
Thanks
Team HD Brows
They helped me when I was struggling…
They helped me when I was struggling and explained everything in full detail
27. marts 2025
Besvarelse fra HD Brows
Thank you for your wonderful feedback! We're so happy we could assist you when you needed it and that our explanations were thorough and clear. If you ever need help again, feel free to reach out!
Thanks
Team HD Brows
Best eyebrow pencil…
I ordered 2 of Browtec eyebrow pencil the colour was Vamp. I'm so pleased. The delivery was really quick I received them in 2 days. The price was great too. The pencil really 'fills in' the small gaps in my brows & the colour is spot on. My complexion is fair & my hair is silver grey, so it's not too dark. I would recommend this company.
25. marts 2025
Besvarelse fra HD Brows
Thank you for your wonderful review, Maureen! We're delighted to hear you're happy with your Browtec pencils and that the shade is a perfect match. We appreciate your recommendation and look forward to hearing from you again in the future.
Team HD Brows
First time buying this great product on…
First time buying this great product on line. Excellent service and delivery. Will definitely use them again in the near future.
21. marts 2025
Besvarelse fra HD Brows
Thank you for your 5 star review, Karen! We're so pleased to hear you had a great experience with our service and delivery. We look forward to speaking to you again soon.
Team HD Brows
Easy to use ordering system
Easy to use ordering system, speedy delivery and excellent product.
18. marts 2025
Besvarelse fra HD Brows
Thank you for the fantastic 5-star review! We’re so happy to hear that you found our ordering system easy to use and enjoyed the speedy delivery and excellent product. Your feedback means a lot to us!
Thanks
Team HD Brows
Besvarelse fra HD Brows
Thank you for your kind words! We're so pleased to hear you were impressed with our fast service.
Thanks
Team HD Brows
over priced and forever out of stock
Love the products however they are extremely over priced compered to other brands that are just as good. HD Browtec vamp pencil is always out of stock and is in high demand at my salon.
18. februar 2025
Besvarelse fra HD Brows
Thank you for your feedback. We’re so glad to hear you love our products! We truly appreciate your support and understand your concern regarding the pricing. We work hard to ensure our products are of the highest quality, and while our prices may be higher than some other brands, we believe they reflect the premium nature and performance of our products.
We also completely understand the frustration with the availability of the HD Browtec Vamp pencil. It is a popular product, and we’re working hard to restock it as quickly as possible. We appreciate your patience and will notify you when it’s back in stock.
If you have any other concerns or need assistance with anything else, please don’t hesitate to reach out. We’re here to help!
Thanks
Team HD Brows
Besvarelse fra HD Brows
Thank you for your fantastic feedback! We’re so glad to hear that you’re happy with our fast delivery and service. We always strive to provide the best experience, and it’s great to know we’re meeting your expectations!
Thanks
Team HD Brows
Lee…
Lee is always so helpful and such a ray of sunshine to speck to
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra HD Brows
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Lee has been so helpful and brightened your experience. We’re lucky to have such a positive team member!
If you ever need anything else, feel free to reach out. We’re here to help!
Thanks
Team HD Brows
Good customer service and item received…
Good customer service and item received very speedily.
4. februar 2025
Besvarelse fra HD Brows
Thank you for your kind feedback! We’re so glad to hear that you had a positive experience with our customer service and that your item arrived quickly. We always aim to provide fast and reliable service!
Thanks
Team HD Brows
Besvarelse fra HD Brows
Thank you for your excellent review! We're so glad to hear that you found our website easy to use and were able to find the product you wanted quickly.
Thanks
Team HD Brows
Easy to purchase and quick delivery
10. februar 2025
Besvarelse fra HD Brows
We're thrilled to hear that you found the purchase process easy and the delivery quick. We appreciate your feedback!
Thanks
Team HD Brows
Ordering was straightforward and the…
Ordering was straightforward and the items arrived in good time .
All very satisfactory.
10. februar 2025
Besvarelse fra HD Brows
Thank you for your review! We're glad to hear that the ordering process was straightforward and that your items arrived on time. We truly appreciate your feedback and are happy that everything met your expectations!
Thanks
Team HD Brows
I must be doing something wrong
I must be doing something wrong. It looks like I have applied a felt tip pen. I have very oily skin. When I did manage to get it looking “ok” it had all disappeared within a hour. Sorry this product was not for me.
3. februar 2025
Besvarelse fra HD Brows
Hi Donna,
Thank you for your feedback- We are sorry to hear you are having issues with application- Depending on how dark you want your brows will depend on how much pressure you apply- Please do reach out to our Customer Experience team who will be able to support you and application.
Thanks
Team HD Brows
Very quick delivery of my order which…
Very quick delivery of my order which was easy to order online too.
31. januar 2025
Besvarelse fra HD Brows
Thank you for your review! We're so happy to hear that your order arrived quickly and that the online ordering process was easy for you.
Thanks
Team HD Brows
Great HD brow training day
Great HD brow training day. So informative aswell as being a really friendly relaxed environment.
16. januar 2025
Besvarelse fra HD Brows
Thank you for your fantastic review! We're so glad to hear that you had a great experience during your HD brow training day. It's wonderful to know that you found it informative and enjoyed the friendly, relaxed environment. We truly appreciate your feedback and look forward to supporting you in your brow journey!
Thanks
Team HD Brows
Awful product
Awful product! Product does not do as described. Do not order Brown Brow Glue. Useless and a waste of money will be going in the bin. Will not be ordering from HD brows again I expected so much more.
27. januar 2025
Besvarelse fra HD Brows
Hi Rachel, thank you for your feedback, we are sorry to hear you do not like the product. Please feel free to contact our customer experience team who can advise on the correct application method.
good session - goes quick though so best to try have some experience before
good tutor - could be slightly longer and have other models to practice on
9. januar 2025
Besvarelse fra HD Brows
Hi Nicola, Thank you for your feedback. x
Pencil kept snapping
Pencil kept snapping even when I only twisted it slightly. Ran out so quickly. Very disappointed.
8. januar 2025
Besvarelse fra HD Brows
Hi Kelly, We are very sorry to hear this, please send over an email to our customer experience team, Info@hdbrows.com and the team will be happy to help
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.