Romana greets with a wonderful, welcoming smile that instantly puts you at ease. She is truly a lovely person, always making sure I’m comfortable, asking if I need a drink, and checking how I’m feelin... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shiva was not only amazing, but very calm, professional and made me feel at ease from the moment I entered the treatment room. She was always asking if I was OK, if I needed anything. My new favourite... Se mere
I had a wonderful facial today which was a birthday treat for members. Kayla's touch was perfect and I felt so relaxed snd rejuvenated afterwards. Then Geet did my eyebrow shape/ eyelash tint. She... Se mere
Virksomheden har svaret
I just wanted to take a moment to acknowledge Mellina, one of the members of the HC Med Spa team. She's just amazing! She's extremely professional and knowledgeable, whilst also being very calm and ef... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
HC MedSpa invites you to experience bespoke aesthetic and beauty treatments in a luxury spa environment. Visit our award-winning clinics today.
Kontaktoplysninger
93-95 The Broadway, NW7 3TG, London, Storbritannien
- 02038690490
- somaya@hcmedspa.com
- hcmedspa.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pleasant experience
I have just finished two sets of laser hair and it has been wonderful! It’s not only worked but the experience has been very pleasant. Always accommodating and professional.

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Kayla (Radlett) was fabulous as always
Kayla (Radlett) was fabulous as always. Professional, pleasant and does a great job! Always love coming to see her.

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Amazing eyelash tint with Nilam in…
Amazing eyelash tint with Nilam in Radlett. She was very professional & my eyelashes look fantastic.

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Chinazom ( Radlett) made the experience…
Chinazom ( Radlett) made the experience great! She was careful and incredibly gentle. She fool her time to ensure I was comfortable at all times. Lovely therapist

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eyebrow threading
Had my eyebrows threaded for the first time 5 years ago and have never gone back. Love this place

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Great staff
Great staff, really friendly and welcoming. Excellent at their jobs. Got my eyebrows done a few times and have always done an amazing job and are very careful.

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Eyebrow threading and tinting
I’ve been coming to hc med and spa for eyebrow threading and tinting for a while now and I have left smiling each time. It’s a very relaxing experience done by experts, who ask if you are happy whilst doing the shape and after the experience.

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Parol is the best
Parol is the best ! I’d never go anywhere else !!

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Eyebrows
Parol is the best at eyebrows I will never go anywhere else

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I always use Parul for eyebrows
I always use Parul for eyebrows - she is best!.
Have been using her for over 15 years, ever since the place started in a small shop on Mill Hill Broadway. She has been consistently very good over the years

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Great salon!
Great salon! I have been going to Harpeet for treatment with my two daughters for over a year. The staff are always friendly, helpful and professional and Harpeet is wonderful. The salon is clean, relaxing and comfortable. Great service! I am delighted that I found a local salon after a long search. Highly recommend.

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I was very impressed with the salon
I was very impressed with the salon. all the staff I met were friendly and knowledgeable and extremely helpful. After the first session there was an amazing noticeable difference. Would highly recommend

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Superb salon with affordable prices
I was very pleased with the salon and all the staff I met were friendly and knowledgeable plus very helpful… I had the 1st treatments and I’m very happy with how they both went, I look forward to seeing the results after the full treatment schedules for facial thread veins & unwanted facial hair

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Parul was professional and friendly as…
Parul was professional and friendly as always.

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Atrocious complaint management, customer service & care by senior management
I have been going to HC Med Spa Mill Hill and Finchley since 2018.
Sadly they have terrible staff retention, so you need to continually build new relationships and poor handovers.
Their management and customer care since late 2022 is atrocious in cases of complaints and issues. I have had my matter mishandled and unresolved since November 2022 and we are nearly in July 2023!!!
The phrase ‘Pass the buck’ now fits well in this company. There is no continuity of complaints or care. They do not care to resolve or pick up the phone and sort things out. You just get emails that are not even related to the matter because the buck has been passed so poorly repeatedly and they do not care to hear, understand and resolve the issue. The CEO/Head of the company is also simply not contactable for some bizarre reason.. you’d think they’d care to hear..
Now let’s get to the laser hair removal. Sure! Seems to work initially. But then over years you realise that your fine hairs become increasingly worse!! Their machines stimulate fine hair growth. So areas that didn’t have hair, then become increasingly hairy!! I have since started working with other spa’s which use the Candella machine and getting good results managing the problems that have been caused.
Senior customer service and managment here is simply diabolical! Check out their Glassdoor reviews!
Always a good experience with Harpeet
Always a good experience with Harpeet. Very helpful staff and clean!

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