Ordered the trial/taster box 8 days ago. Still not received it and emailed HQ and heard nothing at all. And the RM tracking id doesn't even work. Not a good thing for any potential future orders i... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The rabbits love the products and I had to contact customer services who went above and beyond to deal with my issue. Happy with my subscription. No more stressing about running out of hay and forage.... Se mere
Virksomheden har svaret
Our bunnies LOVE HayDay! We started using HayDay about a year ago after trying their tester pack and have been ordering Timothy Hay and Ryegrass Hay ever since. The packaging is all plastic free whi... Se mere
Virksomheden har svaret
Both of my rabbits are 4 years old so I’ve tried a lot of different hay to see what they like best and HayDays hay is genuinely THE best I’ve come across I wish I’d found them sooner. It smells lovely... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The NEW Way To Feed TASTY Hay! At HayDay, we produce high-quality and highly nutritious hay for small pets, grown on our family farm in Yorkshire. We grow and produce all of our premium hay products for rabbits, guinea pigs, chinchillas and degus in house: meaning we manage the whole process from field to nibble! Our story began with brothers, Tom and Mike, whose family has been growing a range of crops on the farm for many years! Over the last 10 years, they have become experts in producing premium hay. All whilst doing whilst we can give back through sustainable initiatives on our farm. We can barn dry the hay right here on our farm in Yorkshire using green energy (so we don’t have to rely on the British weather!) so you can rest assured your hay will be premium quality every time. We are champions of our environment and have initiatives to reintroduce hedgerows and wildflowers and are constantly improving our farming practices - you can see more about this on our website! With a product range which varies from suitable everyday feeding hays such as timothy hay and meadow hay, to ryegrass and oat hay to diversify your pets diet - our excellent Trustpilot reviews say everything you need to know about us. Our packaging is 100% plastic free, 100% recyclable or used as a way of minimising waste. With a service that delivers your small pets hay directly to your door with our flexible and easy to manage subscriptions - you can never forget your small pets HayDay! Head to our website or our socials to find out more!
Kontaktoplysninger
Red House Farm, DN5 7SU, Doncaster, Storbritannien
- 01709234946
- hello@hay-day.co.uk
- hay-day.co.uk
4,4
Fremragende
197 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well I have never seen my rabbit eat so…
Well I have never seen my rabbit eat so much hay ,he loves it. He clears the dish full daily and he is 4.
Definitely recommend and will be buying again, the best yet.
Thank you
4. november 2024
Besvarelse fra HayDay
Hi Alison thank you so much for taking your time to leave us this review. We're so pleased that your rabbit loves our hay and that you're happy with the service you have received. Our team really appreciates your feedback!
My Guinea Pigs absolutely loved the…
My Guinea Pigs absolutely loved the hay. It is lovely quality and smells delicious. Love the boxes too, they've had great fun using it as a bed!
20. november 2024
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Nicola, thank you so much for leaving us this review. We're so pleased that your guinea pigs love our hay. Our team really appreciates and values your feedback!
Besvarelse fra HayDay
Hi Safira, thank you so much for leaving us this review. We're so pleased that you're happy with our hay and the service you have received. Our team really appreciates your feedback!
Happy Bunnies Very quick delivery
Very quick delivery
Great Hay , couldn’t be better.
My rabbits are sooooooo Happy
8. november 2024
Besvarelse fra HayDay
Hi Tracey, thank you so much for leaving us this review! We're so pleased that your rabbits love our hay. Our team really appreciates your feedback and your ongoing support for our growing business.
Besvarelse fra HayDay
Hi Michelle, thank you so much for leaving us this review! We're so pleased that your rabbits love our hay. Our team really appreciates your feedback and your ongoing support for our growing business.
Besvarelse fra HayDay
Hi Paul, thank you so much for leaving us this review! We're so pleased that your fussy bun enjoys our hay, our team really appreciates your feedback and your ongoing support for our growing business.
Besvarelse fra HayDay
Hi Steph, thank you so much for leaving us this review! Our team really appreciates and values your feedback, and your support for our growing business.
Tester box
Grabbed a tester box at the national rabbit festival for free and my buns went nuts over their Timothy hay compared to what they are used to (shop bought and general farm brown hay) Just ordered my first Box on a monthly subscription, can’t wait! Thank you :)
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Katie, it was great meeting you at TNRF and thank you so much for leaving us this review! We're so pleased to hear that your bunnies love our Tasty Timothy. Our team really appreciates and values your feedback, and your support for our growing business.
Besvarelse fra HayDay
Thank you so much for leaving us this review Charlie. Our team really appreciates and values your feedback, and your support for our growing business.
Simply the best
Simply the best, I have tried various companies including the market leaders and this Hay is enjoyed by far the most by my rabbits. The delivery is fast, communication is fantastic and the packaging is a bonus as it’s lovely. My rabbits look forward to hay too up time and get to work munching down on it as soon as it hits their feeding area.
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra HayDay
Thank you so much for leaving us this review Becky. We’re super pleased to hear that your bunnies love our hay! Our team really appreciates and values your feedback, and your support for our growing business.
Besvarelse fra HayDay
Thank you so much for leaving us this review Angela. We’re super pleased to hear that your bunnies love our hay! Our team really appreciates and values your feedback, and your support for our growing business.
Besvarelse fra HayDay
Thank you so much for leaving us this review Karen. We’re super pleased to hear that you love our hay! Our team really appreciates and values your feedback, and your support for our growing business.
Besvarelse fra HayDay
Thank you so much for leaving us this review Andrea. We’re super pleased that your guinea pigs love our Timothy and Meadow Hay! Our team really appreciates and values your feedback, and your support for our growing business.
3 extremely happy bunnies
Absolutely amazing service and quality. Our 3 buns love the meadow hay, and it smells amazing.
3. september 2024
Besvarelse fra HayDay
Thank you so much for leaving us this review David. We’re super pleased that your guinea pigs love our Moreish Meadow Hay! Our team really appreciates and values your feedback, and your support for our growing business.
Nothing special
Thought I'd give this company a try, Nothing special, dunno what all the hype is about. I think they spend more time on there fancy boxes than the quality of the hay. I'll stick with hay box, their hay is more green, smells fresher, they let you purchase a 2.5kg hand picked box, and delivery is faster.
27. august 2024
Besvarelse fra HayDay
Hi Sam,
We’re sorry to hear that you aren’t 100% satisfied with our product. If you are able to email us at hello@hay-day.co.uk with some photos of the product - we would like to look into this further for you. The quality of our hay is what we pride ourselves on, therefore we take feedback like this seriously. It would be great for us to speak to you further about this.
Thanks,
The HayDay Team
I was very disappointed with your hay
I was very disappointed with your hay. As it was full of seeds! To the point where my 2 guinea pigs got seeds stuck in their ears and eyes! It was also a struggle to pull the hay out of the box and put into bags. I’m afraid I won’t be ordering again.
22. august 2024
Besvarelse fra HayDay
Hi Laura,
We’re sorry to hear that you aren’t 100% satisfied with our product. If you are able to email us at hello@hay-day.co.uk with some photos of the product - we would like to look into this further for you. The quality of our hay is what we pride ourselves on, therefore we take feedback like this seriously. It would be great for us to speak to you further about this.
Thanks,
The HayDay Team
We chose the Meadow Hay
We chose the Meadow Hay, the guinea pigs LOVE it. This hay is great, and since we've had it not one sneeze or cough due to dust. I am going to start a subscription as I feel this is finally the hay for us!
6. august 2024
Uopfordret anmeldelse
Besvarelse fra HayDay
Thank you so much for leaving us this review Florence. We’re super pleased that your guinea pigs love our Moreish Meadow Hay! Our team really appreciates and values your feedback, and your support for our growing business.
amazing hay
amazing hay,first time order as was disappointed with my usual hay supplier,but i wasn't disappointed with Hayday and it gets the seal of approval from my two guinea pigs
1. august 2024
Besvarelse fra HayDay
Thank you so much for leaving us this review Clare. We’re super pleased that your guinea pigs love our hay! Our team really appreciates and values your feedback, and your support for our growing business.
Great service, delivery and quality
Great service, easy to order and box came the very next morning.
Lovely soft quality fresh hay, my guinea pigs love it. Very impressed with service, so will definitely be ordering again.
1. august 2024
Besvarelse fra HayDay
Thank you so much for leaving us this review Suzanne. We’re super pleased that your guinea pigs love our Moreish Meadow Hay! Our team really appreciates and values your feedback, and your support for our growing business.
Best hay ever!
Great customer service.
Great product! My bunnies absolutely devour the Timothy hay! Keep up the amazing job 🤩
6. august 2024
Uopfordret anmeldelse
Besvarelse fra HayDay
Thank you so much for leaving us this review Chloe. We’re super pleased that your bunnies love our Tasty Timothy Hay! Our team really appreciates and values your feedback, and your support for our growing business.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.