Ordered the trial/taster box 8 days ago. Still not received it and emailed HQ and heard nothing at all. And the RM tracking id doesn't even work. Not a good thing for any potential future orders i... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The rabbits love the products and I had to contact customer services who went above and beyond to deal with my issue. Happy with my subscription. No more stressing about running out of hay and forage.... Se mere
Virksomheden har svaret
Our bunnies LOVE HayDay! We started using HayDay about a year ago after trying their tester pack and have been ordering Timothy Hay and Ryegrass Hay ever since. The packaging is all plastic free whi... Se mere
Virksomheden har svaret
Both of my rabbits are 4 years old so I’ve tried a lot of different hay to see what they like best and HayDays hay is genuinely THE best I’ve come across I wish I’d found them sooner. It smells lovely... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The NEW Way To Feed TASTY Hay! At HayDay, we produce high-quality and highly nutritious hay for small pets, grown on our family farm in Yorkshire. We grow and produce all of our premium hay products for rabbits, guinea pigs, chinchillas and degus in house: meaning we manage the whole process from field to nibble! Our story began with brothers, Tom and Mike, whose family has been growing a range of crops on the farm for many years! Over the last 10 years, they have become experts in producing premium hay. All whilst doing whilst we can give back through sustainable initiatives on our farm. We can barn dry the hay right here on our farm in Yorkshire using green energy (so we don’t have to rely on the British weather!) so you can rest assured your hay will be premium quality every time. We are champions of our environment and have initiatives to reintroduce hedgerows and wildflowers and are constantly improving our farming practices - you can see more about this on our website! With a product range which varies from suitable everyday feeding hays such as timothy hay and meadow hay, to ryegrass and oat hay to diversify your pets diet - our excellent Trustpilot reviews say everything you need to know about us. Our packaging is 100% plastic free, 100% recyclable or used as a way of minimising waste. With a service that delivers your small pets hay directly to your door with our flexible and easy to manage subscriptions - you can never forget your small pets HayDay! Head to our website or our socials to find out more!
Kontaktoplysninger
Red House Farm, DN5 7SU, Doncaster, Storbritannien
- 01709234946
- hello@hay-day.co.uk
- hay-day.co.uk
4,4
Fremragende
197 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quality alfalfa
Good quality alfalfa, rabbit seems to like the stalky bits. Well packaged and arrived as per schedule
19. september 2025
Besvarelse fra HayDay
Hi Richard, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbit loves our alfalfa hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Besvarelse fra HayDay
Hi Eloise, thank you so much for taking your time to leave us this review.
We're so pleased that you love our hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Perfect
Roy ( rabbit) loves the hay most importantly, as he is VERY fussy, fresh and dust free, good value for money. Will definitely be back 😊
19. september 2025
Besvarelse fra HayDay
Hi Claire, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbit, Roy, loves our hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Dust-free hay
This hay is the least dusty I ever found and very much appeals to my house rabbit
18. september 2025
Besvarelse fra HayDay
Hi Jennifer, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbit loves our hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Got some lovely rye grass hay
Got some lovely rye grass hay. We have two rabbits and they like it. One of the buns eats hay better than the other one, but both seem to be enjoying it. The hay is very good quality. I love that it comes in cardboard instead of plastic. There were no issues with the delivery but please note that the delivery company won't leave the order by the door in case you are not in. You need to leave instructions beforehand, which is good.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Daria, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbits love our Sweet & Munchy Rye! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Really happy with the alfalfa for my baby rabbets
Ordered 2 box' of the crunchy alfalfa for my 2 tiny 9 week old baby bunnies. They loved the hay, very green, very fresh and high quality and fast delivery. Was a good price too. The only thing I would like to see is a half the size box of the Timothy and meadow hay as I went to reorder so other types of hay and noticed that them box's have more in and there for cost more (around £20 a box)(possibly a £10 box of the meadow / Timothy for 2 kg) but cant fault the price of the 2.5 box of alfalfa, delivery or product freshness my bunny's love it.
2. september 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Holly, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbits love our Alfalfa Hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
A fussy hay-eating bun
I am so happy with my purchase. Our bun is a picky eater when it comes to hay and as a last try we tried the Alfalfa Hay and she does actually eat it, which seems like a miracle to us! The packaging is brilliant as well as it keeps it all contained and fresh. Once she gets through this box, we will be buying another!
4. september 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Shona, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbit loves our hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
The hay quality is immensely good
The hay quality is immensely good. We have tried many hays and our rabbit would not touch except for a cursory nibble every few days. Then we found Hay Day. We tried 3 different types. Immediately you could see the good quality and lack of dust, and then the bunny started eating.... sweet and munchy rye grass 😁 since then he still favours the rye grass but has now also started eating the Timothy hay... wow! Never thought I'd be so happy about hay!!
Oh, and delivery was quick. All in all an easy experience and we will be returning!
19. august 2025
Besvarelse fra HayDay
Hi Carrie, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbit loves our hay - especially our Sweet & Munchy Rye! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Quick delivery of the most lovely sweet…
Quick delivery of the most lovely sweet smelling alfalfa hay. Guinea pigs love it.
13. august 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Marina, thank you so much for taking your time to leave us this review.
We're so pleased that your piggies love our hay alfalfa hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Excellent quality hay
Excellent quality hay, my trio of bunnies really enjoy it! Good golden poops and happy bunnies all around 🥰 xx
12. august 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Hannah, thank you so much for taking your time to leave us this review.
We're so pleased that your bunnies love our hay, and that you have already noticed golden poops! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Tasty Timothy Moreish Meadow
We ordered the Tasty Timothy and Moreish Meadow hay for our two guineas.
Easy to order, prompt delivery. Like the boxes the hay comes in has useful tab to reseal. Most importantly though, the guineas love it. Very good quality hay - streets ahead of the stuff you get from the (big chain) pet shop and given that hay makes up at least 80% of their diet, why would you not get the best quality you can? If you buy bags of Timothy & Meadow from that particular chain, it is more expensive than the equivalent weight of hay from Hay Day!
Would highly recommend Hay Day to fellow guinea owners.
7. august 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Catherine, thank you so much for taking your time to leave us this review.
We're so pleased that your guinea pigs love our timothy and meadow hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
My rabbits loved the alfalfa hay
My rabbits loved the alfalfa hay! I’ve purchased from different companies in the past and just got a bag of dust, this was very good quality with no dust at all.
I have set up a subscription for future deliveries.
My only problem was the delivery company wouldn’t leave the parcel when I was at work.
5. august 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Kerry, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbits love our alfalfa hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Excellent selection
Excellent selection of hay for chinchillas and my 4 love the hay! Great service, value and delivery time so will definitely be back for more. Thank you!
24. juli 2025
Besvarelse fra HayDay
Hi Nicola, thank you so much for taking your time to leave us this review.
We're so pleased that your chinchillas love our hay! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Golden poops all round.
Both Fudge and Pebbles (mini lops),love their first order of the Timothy Hay. We chose hand packed and couldn't be more impressed. They are happy and the all important golden poops prove how good it is.
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Jade, thank you so much for taking your time to leave us this review.
We're so pleased that Fudge and Pebbles love our timothy hay - we also really enjoyed seeing the video you sent to our team! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Hay way to thick and coarse had to…
Hay way to thick and coarse had to throw it all away.
21. juli 2025
Besvarelse fra HayDay
Hi Carla, thank you for your review. We are sorry to hear you weren't 100% happy with our product - the quality you have described is not our standard for HayDay products and not the usual feedback we receive so we would like to look into this further.
If you'd like to contact us by email, and possibly send some photos, we can have a look for you. Please email hello@hay-day.co.uk
Thanks,
Ellie at the HayDay team
GUINEA PIGS' FAVOURITE
Always,delivered o time, good value for money..& my guinea pigs love the TimothyHay!
23. juni 2025
Besvarelse fra HayDay
Hi Elaine, thank you so much for taking your time to leave us this review.
We're so pleased that your piggies love our timothy hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
5 out of 5⭐️ for sure
5 out of 5⭐️ for sure.
My 8 week old bunny started to have golden poops eversince she got your alfalfa and timothy hay mix. I top it up twice a day, absolutely adores it. Very happy with this company, fast delivery, friendly costumerservice, good size of boxes and I love the forage mix bundle I will get it with my next order. I will stay ordering only from them when it comes to hay for sure❣️
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Szandra, WOW! Thank you so much for taking your time to leave us this review.
We're so pleased that your bunny LOVES our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Very happy bunnies
My 2 buns absolutely love your Timothy hay! There is very little waste, delivery is fast and their poos are beautifully golden. Would 100% recommend ⭐⭐⭐⭐⭐
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Helen, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbits love our timothy hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
The golden poops are a bonus too - LOVE it!
- Ellie at the HayDay team
My rabbits love this hay
Decided to use this hay as it was recommended to me for fussy rabbits after one of my rabbits went into statis from not eating the hay I was using, I have been using this hay for a few months now and my rabbits love it and I haven’t had an issues since
24. juni 2025
Besvarelse fra HayDay
Hi Jorja, thank you so much for taking your time to leave us this review.
We're so pleased that your rabbits love our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Super fast delivery & top quality
Super fast delivery! My bunnies absolutely love the Timothy hay and it helps them to eat more. It’s the first time their poops have been golden. The hay is such good quality and the value for money is amazing compared to others and Pet stores, it’s also nice that it comes in a cardboard box so the buns can play with it when they are finished with the hay
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra HayDay
Hi Laura, WOW! thank you so much for taking your time to leave us this review.
We're so pleased that your bunnies LOVE our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.
- Ellie at the HayDay team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.