Havenhome Anmeldelser 

5
TrustScore 2.5 ud af 5

2,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,5

Alle anmeldelser

(5)

5 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Steer Clear

Ordered 2 lights. Plugs did not have UK fittings,yet the site said Havenhome UK. I emailed to return, and was told to ship to an address in China,and to use tracking,all at a cost to myself. I went to post,but the postage was over £25.00 so I did not proceed. I really wish id read these reviews before I ordered from this company. I have accepted faults with online orders in the past,so I am not in the habit of complaining,but to any new Customers...avoid,avoid,avoid!

14. august 2026
Uopfordret anmeldelse
Havenhome-logo

Besvarelse fra Havenhome

Hello Nicola,

We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating it must have been to discover that the plugs were not suitable for you and that the return process involved additional postage costs. We appreciate you taking the time to share your feedback, and we’ll take your comments seriously as we review how our product information and returns process are communicated.

Kind regards

Bedømt til 1 ud af 5 stjerner

Bought an induction speaker from this…

Bought an induction speaker from this company. It was absolutely shocking, didn't work at all and the features described in the advertisement weren't even on the item. Asked for a refund and was told I'd have to ship to an address in china,with tracking. Only offered a 30% refund if I chose not to do this. This is not a UK company.

18. august 2026
Uopfordret anmeldelse
Havenhome-logo

Besvarelse fra Havenhome

Hello Ed,

We’re sorry to hear that your experience was so disappointing. We understand how frustrating it is to receive a product that does not work as expected and to find that some of the advertised features are not present. We also understand your concerns regarding the return process and the options provided to you.

We take feedback like this seriously and will review the product information and your experience with our support team to ensure our descriptions and customer service are clear and accurate. Thank you for bringing this to our attention.

Kind regards

Bedømt til 1 ud af 5 stjerner

Green Laser Pen with no Battery

Purchased a green laser pen which Havenhome.uk advertised as highly effective and especially good because it had a powerful battery that was also rechargeable. The pen arrived with no battery and no instructions so could not be used. I have asked the company twice now to please let me have the battery specification because it is unique to this product, but they have so far failed to do so. Absolutely appalling service which completely disrespects the customer.

3. august 2026
Uopfordret anmeldelse
Havenhome-logo

Besvarelse fra Havenhome

Hello Dave,

We’re sorry to hear about your experience. We understand how frustrating it must have been to receive the laser pen without the required battery or instructions, particularly after you contacted us twice for the battery specification.

We apologise that your requests were not dealt with properly and that you were left without the information needed to use your purchase. We take your comments about the level of service seriously and will review what happened to ensure customer queries like this are handled more promptly and appropriately.

Thank you for bringing this to our attention.

Kind regards

Bedømt til 1 ud af 5 stjerner

Not UK sizes and based in China not the…

Not UK sizes and based in China not the UK, only realised when I wanted to return an item. They don't provide return labels and to send any parcel to China it's £10+ and not worth returning. They are well aware of this and offered me 30% off to keep the item at the same time as telling me about the return .postage

10. august 2026
Uopfordret anmeldelse
Havenhome-logo

Besvarelse fra Havenhome

Hello Lisa,

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the sizing and only became aware of our location when you looked into returning an item. We understand how frustrating it can be to discover that the sizing differs from what you expected and that international return postage can be costly.

We appreciate you taking the time to share your experience, and we’ll take your comments on board as we work to make our sizing and returns information clearer for customers.

Kind regards

Bedømt til 1 ud af 5 stjerner

Ordered a solar light it is tiny…

Ordered a solar light it is tiny nothing like the size in the video in feel conned

Respose to company response. Taking my feedback on boared is not enough. The item is clearly a scam and I expect a full refund or I will get it back from my bank.its not as you say,"not what I had in mind:" its not what you advertised

9. august 2026
Uopfordret anmeldelse
Havenhome-logo

Besvarelse fra Havenhome

Hello,

We’re sorry to hear that the solar light was much smaller than you expected and that you felt misled by the video. We understand how frustrating that can be, especially when the product doesn’t match what you had in mind.

We appreciate you bringing this to our attention. We’ll take your feedback seriously and review how the product size and presentation are shown to make sure expectations are clearer for customers.

Kind regards

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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