Hasbro Anmeldelser 

The vanish fafnir i bought for 20 bucks came with vanish fafnir f7 and the quad-drive bey launcher. The fafnir had 0 rubber which defeats the one job it had which was spin stealing. The launcher i bought with it as well was garbage, i did nothing to damage the bey launcher and it broke apart in 1 day and now i cant fix it because i have 0 glue (what the heck??)

Received a defective figure. Paint on helmet was completely off center making the figure looks comical. Reached out to customer service and they agreed to send a replacement. And amazingly they sent it to a completely wrong address. Have no idea how they messed that up. Complained again and they assured me they will correct it. Well, surprise surprise they messed up again. Again! I received and empty box. An empty box. And so far no reply to emails.

This company is doing everything it can to kill D&D.

I’m angry at you for ruining my life about Mlp g5 is the worst generation you brought me pain and anxiety 3 years!😡😤😤😤

Die Nerf Pistolen sind eine absolute Katastrophe. Wer das Zeugs erfunden hat ist ne dumme Nudel. Ständig werde ich von meinen Arbeitskollegen in den Hinterkopf abgeknallt. Gar kein Bock mehr auf mein leben.

Customer support was great! They offered troubleshooting and tips to get my device working again, and even when that didn't work, they sent me a replacement (although it was a different item, due to how the one I had was off sale, but it was >= the quality of the original!)
Not sure why their rating is so low overall, I didn't have any issues with them whatsoever =]

Awful customer service. Electronic battleship stopped working despite playing less than 12 games. Company refuses to warranty product. It has always been kept in the box and looks brand new. Wouldn’t even offer trouble shooting. They want me to get a new game. Basically you are out of luck with hasbro. They simply won’t support their products.

A awful company that ruins everything they touch with destructive business practices. They will overcharge you for substandard merchandise. Make your purchases from some other company not this one

Sehr guter Kundenservice! Vielen Dank!

Tengo bastantes juegos de Hasbro, incluido el cluedo y sin ninguna queja en cuanto a calidad, pero hace poco vi que habían sacado el cluedo pero con una nueva imagen en la caja, tablero, etc.. y decidí volver a comprar esta versión actualizada. Cuál es mi sorpresa cuando veo que la caja no viene con ningún tipo de plástico (ojo, soy partidaria de la reducción de plástico, ¿pero en un juego que consiste en una caja de cartón? creo que es mala idea), efectivamente ha sido malísima idea, ya que llevo meses yendo a tiendas para intentar conseguir una caja que no estuviera dañada como absolutamente todas las que encontraba (es lo que tiene que no lleve plástico ninguno que la proteja un poco de la manipulación hasta que llega a las estanterías). Ha sido una compra tremendamente mala, a pesar de coger la caja que se encontraba en mejor estado... parece un producto de segunda mano, y encima la calidad del cartón de la caja y de la impresión es malísima, el color de la caja se va super fácilmente.
Hasbro es una marca en cuanto a juegos de mesa se refiere que había mantenido la calidad de sus productos, y ahora se suma al carro de cobrarte lo mismo utilizando materiales mucho peores. De momento no voy a comprar nada más de esta marca.

Piccolo giocattolo/peluche simpatico e adorabile che mia nipote ha gradito molto con suoni e musiche pratico anche da portare in giro e da appendere in borsette e zaini

Recensione sul customer care Hasbro.
Ho regalato a mio figlio il robot transformer blackout. Il meccanismo di trasformazione é ingegnoso, nulla da dire.
Per una distrazione il gioco è stato rotto e mi sono rivolto al customer care di Hasbro. Mi hanno risposto velocemente, chiedendomi data di acquisto del prodotto, poi foto, poi un video del pezzo rotto e, infine, il mio indirizzo. Dopo diverse richieste di aggiornamento sulla esistenza e/o reperimento del pezzo di ricambio, sono ormai passati diversi mesi e Hasbro non ha più dato alcuna risposta. Neanche, banalmente, “Gentile acquirente, siamo dispiaciuti nel comunicarle che i pezzi di ricambio del suo prodotto non sono disponibili. Cordiali saluti”.
In definitiva, customer care inadeguato.

I bought the Marvel Legend Spiderman, Tom Holland No Way Home figure for my son for a Christmas gift and it broke within a day. Extremely disappointing to say the least especially to see my son so upset. Santa also brought my son the Marvel Legend Andrew Garfield Spiderman which again has broken which again resulted in tears from my son. My son has been collecting these figures for many years however the Marvel Legend range appear to have been made very cheaply in comparison to previous figures which my son still has many years later. I really hope this range is recalled and these issues fixed as I'm sure there has been a lot of disappointment and tears with this range. I won't be buying from the Hasbro brand in future.

Nightmare. Purchased dropmix from them for Christmas gift. Can't be used because they don't provide the app necessary to make the game work. Truly disappointing for the 11 year old boy that received this gift for Christmas. Thank you, Hasbro, for this stocking coal.

My daughter received a box a box of play-doh for Christmas and found a dead cockroach!!!! Absolutely disgusted!!

Das Bibi was ich gekauft hab kann ich nicht selbst steuern sondern es bewegt sich von selbst. Ich will mein Geld wieder. Das Bibi ist zwar vom Himmel geklatscht aber ich will trotzdem Geld haben weil ich Geldsüchtig bin.

My daughter received a hasbro mouse trap game for Christmas from her grandparents. On opening it was missing one small piece that was essential to the game play and it is useless without it. I contacted hasbro and was basically told "not our problem",they said I have to take it back to where it was purchased and take it up with them. Problem is i didnt even buy it, and it wasnt bought in our city, so I cant do that. They dont care to rectify an issue that is entirely their fault. All it would take is one tiny piece (a small bucket) and the game would be playable. Instead i have a disappointed child and a box of plastic useless junk because hasbro dont give a rats about their customers. I will never purchase Hasbro again

I bought I 2023 furby for my daughter for Christmas and it was broken . So I contacted hasbro and they told me they would send me a shipping label so I could send it back. So I stated to the that this is all my daughter wanted for Christmas and if they were a better company they would send me a furby with a shipping label and a box in the package to return my old furby that way. My daughter could have her furby atleast sometime closer to Christmas. They expect me to pay to have the furby packaged. Then spend my gas money to take it to the post office. Only to wait 14 days to get a new furby. This is utterly disgusting. You would expect after 20 years of making furbies they would have made a furby that would work. But just like when I was a kid they are coming broken. I threatened to contact corporate only to find out they have no contact form for corporate. All my daughter wanted for Christmas was a furby. Disabled so I didn’t have a lot of money to spend on other things. So know she has nothing to play with for Christmas until they get this furby and send us one back . My daughter litteraly cried herself to sleep last night because she couldn’t get her furby sooner. I really hope you guys feel what that’s like with your own daughter. Because you will never know the pain this causes me until you feel it: like I said I’m a disabled veteran so I don’t have much money to spend on her for Christmas. Maybe I can scrape up enough money to get another one from Walmart until it comes just to make her happy. Atleast I’m going to try . If it’s between eating and getting another furby for her I’m getting her that furby! Just so you know this review is real.

Sehr geehrtes Hasbro-Team,

ich möchte meine Enttäuschung über die Lieferung meiner kürzlich erworbenen limitierten Nerf mitteilen. Trotz meiner bewussten Entscheidung, direkt bei Hasbro zu vorzubestellenbestellen, wurde das Produkt ohne ausreichenden Schutz direkt in den Karton verpackt und wies bei Ankunft drei schrumpelige Dellen auf.

Besonders bedauerlich ist, dass ich mich bewusst für eine Bestellung direkt bei Hasbro entschieden habe, um mögliche Probleme durch Zwischenkunden zu vermeiden. Leider wurde meine Erwartung in dieser Hinsicht nicht erfüllt, und das Produkt, das ich als Sammlerstück betrachten wollte, ist nun beschädigt.

Edit: die Rücksendung der nerf verlief problemlos und kostenfrei. Neue Lieferung wurde wie beim ersten Mal nicht gemeldet und auch keine versandinformationen angezeigt. Über den Support wurde mir versichert das die neue Lieferung jetz extra doppelt verpackt ist. War aber nicht der Fall und jetz hat die neue Verpackung sogar einen riss und viele sichtbare langlezogene Streifen über die ganze verpackung. (18.01.2024)

Wegen sie ist jetzt mein Handy geschrotet