Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Abu was a brilliant help to me, very kind person with knowledge and expertise about computers that is second to none. He made sure I got exactly what I needed while staying within my budget. He wasn’t... Se mere
Virksomheden har svaret
Bought a tumble dryer as part of the September gift card promotion and have yet to receive my gift card, I have followed up with customer support requesting this twice and they say they have reque... Se mere
Virksomheden har svaret
Abu was very helpful and knowledgeable about the SIM free phones that I was interested in, to finding the phone cover and screen protector that were suitable for my new phone. He took on board my re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- også i
- Butik med udstyr til hjemmet
- Computer- og tilbehørsbutik
- Hvidevarebutik
- Mobiltelefonbutik
- Soveværelsesmøbelbutik
Om Harvey Norman Ireland - Cork
Skrevet af virksomheden
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Skrevet af virksomheden
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Kontaktoplysninger
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Irland
- 021 4250900
4,2
God
628 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing assistance from staff member
I rang the technology department asking if I ordered a click and collect Nintendo switch 2 could I get it same day, Abu was the name of the man on the phone. He was very informative and went above and beyond to help me get my order today. I really appreciate everything he done for me today and deserves recognition for his great customer service!!! Thank you Abu!!!
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman Ireland - Cork
Hi Ben,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful support you received. We're glad we could assist you and will certainly share your kind words.
Kind Regards,
James
Not great too many staff stood around…
Not great too many staff stood around not helping stood in one Que and then had to go over to someone else just to collect a small box
30. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi there,
We appreciate your feedback and apologize that our service was not up to standards. We'll address the staffing and queue issues you experienced.
Many thanks,
Katie.
Online Order
Goods arrived very quickly. Staff in store were very helpful to suggest I order online as the item I was looking for in store was not in stock.
24. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Sam,
We're happy to hear that the goods arrived quickly. We appreciate that our staff was helpful in suggesting the online order when the item was out of stock. Thanks for the feedback!
Many thanks,
Katie.
Besvarelse fra Harvey Norman Ireland - Cork
Hi Helen,
We appreciate your feedback and are glad the phone was in stock. We apologise the delivery to car was longer than expected. We will look into this with the relevant teams to prevent similar delays in the future.
Kind Regards,
James
new 3 pce suite…
We recently purchased a new 3 pce suite from HN.
Once again we were thrilled with the whole process from start to finish.
PJ was excellent with his advice .
Delivery was prompt ..Paul & John delivered & installed the new suite .. Great idea to send tex about delivery time ..
Other companies could learn from them .
A & C
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman Ireland - Cork
Hi Anita ,
We're happy to hear that you were thrilled with your recent suite purchase. It's great to know that you found the advice helpful and the delivery prompt and efficient. We appreciate your positive feedback!
Kind Regards,
Kevin
Very attentive customer service
Very attentive customer service. I didnt get his name, he is maybe an Indian decent. He is very hospitable and smiley. Keep up the good work.
21. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Lileth,
We appreciate you taking the time to share your wonderful experience. We're so glad to hear that you received attentive service and that our team member made a positive impression with their hospitality.
Many thanks,
Katie.
Great service
20. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Tony,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Quick delivery & professional service
Quick delivery service, coupled with very professional staff made my transaction very easy
19. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi John,
We appreciate you sharing your feedback. We're so happy to hear that our quick delivery service and professional staff made your transaction easy!
Kind Regards,
James
Delighted to receive my purchases bed…
Delighted to receive my purchases bed frame mattress + locker and it was delivered so quick was amazing
16. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Elisabeth,
We appreciate you sharing your feedback. We're so happy to hear that you are delighted with your bed frame, mattress, and locker purchases and the quick delivery!
Kind Regards,
Kevin
Besvarelse fra Harvey Norman Ireland - Cork
Hi Eric,
We are happy to hear that you had a positive experience with us. We are so glad to hear that the quality and service was excellent!
Kind Regards,
James
Besvarelse fra Harvey Norman Ireland - Cork
Hi Derek,
We appreciate your positive feedback and are happy you found great value in our service. Thank you for your kind words!
Kind Regards,
Kevin
Very good customer support
Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very well and with minimal setup. Worth checking that you can register the kit on the starlink app against your own email before getting home
12. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Evan,
We appreciate you sharing your experience. We're glad that the issue with the initial kit was resolved quickly and that the replacement works well with minimal setup. Thank you for the suggestion about checking the registration.
Kind Regards,
Kevin
Warning: Risk of Losing Your Booking Deposit – Harvey Norman Kinsale Road
I recently had a very disappointing experience with Harvey Norman Bedding Department, Kinsale Road, Cork.We placed an order for bed frames and mattresses worth €3,900 and paid a €350 booking deposit. At the time of purchase, the salesperson did not clearly explain that there was a strict 48‑hour cancellation policy. We were simply given a booklet with the terms and conditions after the payment was made, without any clear verbal explanation about the cancellation deadline.Due to unexpected budget constraints, we returned to the store about two weeks later to cancel the order. We were told that the order could not be cancelled and that we must either proceed with the full purchase or lose the €350 deposit.We politely asked if the store could offer a voucher or store credit for the deposit amount as a goodwill gesture, but this request was also refused.What is particularly disappointing is the lack of transparency at the time of purchase and the unwillingness to find any reasonable solution for the customer afterwards. For a large retailer like Harvey Norman, I expected much better customer service.I hope Harvey Norman management reviews this situation and considers a fair resolution. I would appreciate being contacted to see if this matter can still be resolved.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman Ireland - Cork
Hi Rameshreddy,
We appreciate you bringing this to our attention. We're sorry to hear about the issues with the purchase and cancellation of your order. If you can please email our customer service team at "customer@support.harveynorman.com" with the purchase details, the team can look into this with the relevant teams for you. Thanks for bringing this to our attention.
Kind Regards,
James
Great experience shopping with Harvey…
Great experience shopping with Harvey Normans. They were friendly and efficient and very helpful. Love how they take your old appliances free of charge . Would recommend them highly.
10. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Bernadette,
We appreciate you sharing your feedback. We're happy to hear that you found our team friendly, efficient, and helpful, and that you value our free appliance removal service. Thanks for your recommendation!
Kind Regards,
James
Excellent installation service
Excellent installation of a built-in appliance - all went very smoothly. I’d highly recommend.
Also great communication from Harvey Norman sales in Kinsale Road.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman Ireland - Cork
Hi David,
We're happy to hear that the built-in appliance installation went smoothly. We appreciate your recommendation and are glad you received great communication from our sales team.
Kind Regards,
James
Besvarelse fra Harvey Norman Ireland - Cork
Hi Kelvin,
We appreciate you taking the time to leave this review; we're delighted you were happy with our service.
Kind Regards,
James
Very prompt delivery
Very prompt delivery. My mother is delighted with her new headphones.
4. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Madeleine,
We're happy to hear that the delivery was prompt and that the new headphones meet expectations. Thank you for your positive feedback!
Kind Regards,
James
There has been an unannounced delay in…
There has been an unannounced delay in the agreed delivery time. Delivery was agreed between 3-5pm, the delivered at 6pm.
3. marts 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Andrea,
We regret that the delivery arrived later than expected. We appreciate your feedback and will review our delivery process to prevent this from happening again.
Kind Regards,
Kevin
Great service all around.
25. februar 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi John,
We appreciate you sharing your experience! We are so delighted to hear you received great service from us. Thank you for the review.
Kind Regards,
Kevin
The member of staff called able he was…
The member of staff called able he was very informative and very helpful
28. februar 2026
Besvarelse fra Harvey Norman Ireland - Cork
Hi Don,
We appreciate you sharing your feedback. We're so happy to hear that our staff member was informative and helpful to you!
Kind Regards,
Kevin
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.