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Harbornechiropractic Anmeldelser 2

•
TrustScore 3.5 ud af 5

3,3

Kiropraktor
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Virksomhedsoplysninger

  1. Kiropraktor
  2. Fysioterapeut
  3. Sportsmassør

Skrevet af virksomheden

Harborne Chiropractic Clinic is a well-established multidisciplinary musculoskeletal clinic based in Harborne, Birmingham, founded in 2013 by Guy and Elizabeth Falco. Over the past decade, the clinic has grown into one of the most highly reviewed chiropractic clinics in the UK, serving patients from across Birmingham and the surrounding West Midlands. We provide evidence-based chiropractic, physiotherapy, sports massage and shockwave therapy, delivering structured care for a wide range of musculoskeletal conditions. Our clinical team treats back pain, neck pain, sciatica, headaches, shoulder pain, joint conditions, postural problems and sports injuries, using personalised treatment plans designed to achieve both short-term pain relief and long-term functional improvement. All of our chiropractors are fully registered with the General Chiropractic Council (GCC) and are members of the British Chiropractic Association (BCA). Our physiotherapy and sports therapy services are delivered by appropriately registered professionals, ensuring every patient receives safe, regulated and accountable care. Our approach is built around: Accurate assessment and diagnosis Hands-on treatment where clinically appropriate Rehabilitation and injury prevention Performance-focused recovery for active individuals We work with: Office workers and desk-based professionals Athletes and gym-goers Runners and cyclists Older adults managing age-related joint conditions Patients recovering from acute or long-standing injuries Patients choose Harborne Chiropractic Clinic not only for our clinical expertise, but also for our consistency of care, transparent communication and outcome-focused treatment model. We take time to explain each condition clearly, outline realistic recovery expectations, and guide patients through every stage of their care. Our clinic is easily accessible from across Birmingham, including Harborne, Edgbaston, Bearwood, Selly Oak and surrounding areas. We offer flexible appointment times and a professional, welcoming clinical environment designed to support patient confidence and long-term results.

Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 1 ud af 5 stjerner

I think Harborne Chiropractic should…

I think Harborne Chiropractic should invest in better phone experiences for potential customers. I rang at 18:34 well before the 19.00 closing time and remained in a queue until the end. 1900 came and the call didn’t disconnect. I had to hang up myself as I knew the clinic closes at 7pm and that it was pointless staying on the line. The 25 mins I’d waited in the queue were enough. There’s nothing informing you what number you’re in, in the queue and no call back service. A couple of days earlier, I had also emailed HC with a query asking if it’s possible to request a female therapist when using the automated online booking service. I received no email receipt (and still no reply) which helps reassure potential clients that their email has been acknowledged. Hence, I find that contacting HC isn’t an easy process and with the phone experience, I won’t be calling and waiting in an eternal queue again. I don’t know why a company who likes to highlight their work ethics and what they can offer, won’t invest in customer friendly call handling systems. Very disappointed.

6. april 2026
Uopfordret anmeldelse
Harbornechiropractic-logo

Besvarelse fra Harbornechiropractic

Hi Zara, sorry to hear about this. When did this all happen? Our phone system doesn't run on a queue although it will ring out when we are closed. We were shut for good Friday and Easter Monday. The clinic usually shuts at 7:30. If we have missed an email I sincerely apologise. If you email me directly i will be happy to help. I have gone through our inbox for any recent emails from someone with your name but can't find any. my email is guy@harbornechiropractic.co.uk

Bedømt til 5 ud af 5 stjerner

Highly recommended.

Highly recommended.

Nice staff, informative chiropractor, professional service. Feels like their focus is long term recovery and not just making money.

6. februar 2026
Uopfordret anmeldelse

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