Happyrunsports Anmeldelser 

So I have bought three g 100 pros my first one made it to 10000 miles before it was stolen I had to get another and we'll 2 is better then 1 so I got two these bikes are the absolute best for the price and I mean that customer service is awesome respond fast and the bike all of them so far have shown up within a week

Really fast good and responsive support

I have been trying to get in touch with someone directly. An actual live person. Not the automated customer service. So more than a week now, and nothing. I am looking into going after this company legally! I have sent email after email. Called every phone number I can find. Nobody answers. I do not have the order number as this was a gift for my son from his grandfather that has passed away. We had to order a new wheel rim last week. We received that quickly but we need a replacement part for the anti-rotation torque washer. We can pay for it and the shipping but I can't get anyone to help me!

Hey there Happyrun, so you mentioned in your reply that your going to expedite the shipment. And also very strange is all the emails we have been sending back and forth are all of a sudden gone. You guys said you were going to get back to me on the 21st after some holiday or festival that was going on. And since all the emails are gone. What do I do now, I need to send motor back so I get my refund and then so I can purchase the correct motor Thank You !

Good customer service, I will buy another G100pro

Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage.
Not a scratch! Bikes are awesome! After a few days someone notices the rear brakes were not assembled correctly, happyrun owned the mistake and are sending a replacement. I am buying 4 more for the whole family. These f18 2.0's are absolutely beast!!!!
Totally worth the price.

We had an issue with the battery on our e bike! After a few weeks of different emails and tests they are sending out a new battery and we appreciate that! Thanks again happyrun!!!!

I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately, sent everything I needed. The whole process was smooth and hassle-free. This is what excellent customer service looks like. Huge thanks to the HappyRun team! Highly recommended! 💯

I highly recommend Happyrun to anybody looking for a great bike. They have great customer service and they helped me out with my G300 pro ebike.

We had some issues with shipping. I ordered two bikes. The first one came in two days, the second one took two weeks because they used the worse shipping carrier of all time: FedEx. FedEx kept bouncing the shipment around and not delivering it. Finally got it and advised HappyRun to use better shipping options. The bikes however are FANTASTIC. My 12 year old son and I have been ripping around on them in our neighborhood and back woods and fields. I put them together one evening, then charged them overnight. We rode around for two hours and haven't even got them down to half battery. Hopefully they last a long time but so far, I'm very happy with the purchase.

Amazing do attentative and the tenacity of these engineers and customer service is stellar.

I can't thank happyrun enough for making life as a small shop owner manageable.

You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent me a new round waterproof connecter that worked great for free!), new LCD screen with NFC cards. A lot of these parts were out of stock and when i emailed support directly you always seemed to find a part for me. Cant thank you all enough!

Happyrun was promt & efficient with a response on a crucial detail.
Very professional & speedy response to all my concerns. So far I would definitely buy from Happyrun & tell all my friends & family to do so as well. Also I will update on my delivery & product review.

I highly recommend this online shop. We bought the Happyrun G60 Pro. I had a problem with one part and service is just incredible - they responded within one hour to my email and sent the part on the same day! Great experience and 5 stars are not enough!

Great customer service made this easy to handle and repair.

Helped me out really well had problems with my battery after a while and I checked the voltage on it and it was really bad so they sent me out a new one I like less then a week thank you so much happy run

Great, fast and easy!

Great customer service they replied very quickly. Great e-bike, runs fast and is very steady. Their delivery was very secure and everything no was rapped nicely. Highly recommend!

Slightly slow replies but very competitive and was able to compromise a solution to every issue on my bike. Great service team.