Absolutely fantastic customer service. I contacted Happy Houseplants about a query with my order and Emily couldn’t have been more helpful. She replied quickly, was incredibly friendly and sorted ev... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was gifted a prayer plant which arrived on 3.9.26. When it arrived some of the edges of the leaves had brown tips already and new leaves that were pushing through were already dried and dea... Se mere
Virksomheden har svaret
I am like a walking billboard for Happy Happy Houseplant! I tell everyone who likes plants that this is thee bomb for houseplants. I water my indoor plants every week and they are so receptive to stea... Se mere
I bought an aspidistra from you earlier this year. He arrived in perfect condition and Albert now lives in my conservatory in a large 'ugly chic' pot which a friend gave me because she thought I'd hat... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Beautiful large and small plants delivered to your door. Let's Grow Together....
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderful customer service and very happy healthy plants
We received the wrong plant in error yesterday however when I called up to let them know, it was quickly put right with a replacement order being organised right away which we received today. The plants are gorgeous, well packaged and we were told we could keep the plant we received by mistake which was so kind of them. I am really impressed with their amazing customer service and will definitely be back to shop more soon as the plants look really healthy and happy! Thank you!
Outstanding customer service
I made a mistake with my order. Not only did Emily reply quickly, she solved the problem beautifully. The recipient just received his delivery, which was on time and exactly as ordered. Highly reommended
Happy Houseplants - Very Happy Customer
Happy Houseplants is a great name for this business, not just because their products are beautiful, but because their attention to detail cannot do anything other than leave their customers feeling utterly delighted. Nothing is too much trouble - I phoned at teatime with a mistake that I had made on my order and the owner was kind enough to put things right for me despite having her hands full at home. Given that they are posting fragile items, everything was so intelligently wrapped that it all arrived as if I had collected my order in person. It must have taken them an age to package everything and that demonstrates just how much care the owners take. The plants themselves were wonderful and every bit as good as they appear on the website. I placed my order late on Monday and had received it by Thursday. All in all, I couldn't recommend this company highly enough. I have already placed a second order and am sure that you will be very happy indeed if you decide to place one too
Excellent Company & Products
The plant arrived, well packaged and is now in situ. I just wanted you to know that I am over the moon with everything – the size of the plant, it is healthy, fresh and vibrant, arrived without damage and looks glorious.
Cannot fault this company
Cannot fault this company. Excellent knowledge of plants and great selection to chose from. Plants supplied make our living room so pretty, thank you for your speedy service, will definitely be buying from you again! 😍
Unhealthy plant, refuses to take responsibility
Plant started shedding leaves within days. Tried placing it in different areas of our flat in case an issue with light. The plant continued to die. Sent multiple emails - company always replied but the emails were occasionally defensive and in every case major gaslighting was happening. They said I overwatered with no evidence. Took their scant advice and cut back plant in an attempt to save it. The plant continued to die. There is no way this plant was healthy upon arrival. I have other plants that I bought at the same time and they are thriving. My good friend who is a professional gardener agreed with me after taking a closer look. Whatever the selection or how good they seem initially, bad manners, lack of responsibility and a serious case of gaslighting means I will never order from them again. Be warned.
The reply below is a complete lie. I bought the plant FOUR months ago and I first contacted them TWO months after receiving the plant. The plant started to DIE WITHIN WEEKS of receiving.
It’s actually helpful to see their reply below as it’s as rude, dismissive and full of falsehoods as their emails to me.
Wow, they are worse than I thought. Angry, silly people.

Besvarelse fra Happy Houseplants
An amazing company
An amazing company, such a great selection of plants and any time I had a question it was answered right away!
And order was delivered really quickly!
Excellent, knowledgeable advice
Received a beautiful Schefflera plant from here as a gift from my Mum. Unfortunately after a month my plant started to suffer, lost a huge amount of leaves and one of the stalks turned black - this was through my poor care - leaving it in a cold draughty spot with no sunshine. I emailed the company for advice. Emily replied and provided comprehensive advice to help my plant. One month on and my plant is now happy and growing nicely. Thankful I don't have to admit to my Mum that I killed her present !!
Fantastic & generous customer service!! :)
Fantastic customer service! Ran into a little issue with my order that was addressed super quickly and so generously. Bought a Thai Constellation monstera that was very kindly upgraded for free!! Thank you so much Emily - one VERY happy customer for life over here (and one very happy boyfriend once he gets this for his birthday)!! 🤩🪴
Packaged with such care
Hi there
I just wanted to drop you a message thanking you for delivering my lovely plants today.
They are looking very healthy and were packaged with care and attention.
Thank you so much
Best wishes
Jo
A fantastic cactus
A fantastic cactus. Great service; fast and efficient, with the cactus as described/ pictured. I love it, thank you.
Very impressive company.
Very impressive company.
Plants are incredibly healthy and reasonably priced.
The plant pots are well made and again reasonably priced.
The delivery was efficient and fast.The products were protected throughout the delivery process.
The telephone queries I had were answered professionally with excellent knowledge and tips.
Thank you so much
Totally reliable
The little parlour palm arrived very quickly, carefully packed and in the best of health. Throughout the process, Happy Houseplants kept me fully informed. I shall definitely be back!
My houseplants arrived today
My houseplants arrived today, i ordered the cereus peruvianus monstrose & selenicereus wercklei
Two lovely and very healthy plants quick dispatch and well packaged.
Highly recommend Happy houseplants
Amazing!
What a truly great experience with Happy Houseplants. I exchanged messages with Mark regarding a gift and he was happy to write an extended message to the recipient. Mark was incredibly helpful and I would highly recommend Happy Houseplants. Thank you for making the purchasing experience so nice and easy!
Absolutely beautiful plants
Absolutely beautiful plants! All thriving and happy. They arrive beautifully packaged and protected, fantastic customer support too. Highly recommend!
Fantastic service
Packed really carefully for travel all in recyclable and reusable materials.
Great customer service and communication when I had a query over my order.
I couldn’t be happier with the rescue box I ordered. I received 4 beautiful well established plants which after a long drink and slow acclimatisation back to daylight from their journey are now thriving.
I love the advice offered on how to care for my plants.
I would definitely order again.
Gorgeous green plants and wonderful service!
I was given a gift card to Happy Houseplants which is how I stumbled upon their website. Firstly, they have the most beautiful gorgeous plants that I hadn’t seen in other places! And secondly, when they arrived, they were healthy green shiny plants which is exactly what I expect whenever I get new plants but don’t always get in real! And finally, the team at Happy Houseplants was extremely extremely hands on and so wonderful to talk to for delivery tracking etc. I’m already on the website while writing this looking for my next set of plants!
Lovely plants, excellent service
1 plant lost and another damaged by delivery service. Both were replaced immediately. I now have a houseful of beautiful, healthy plants. Highly recommended.
Absolutely amazing plants
Absolutely amazing plants! First class service and very fast delivery! Will definitely buy from again xx
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