MaJo worked very fast,friendly, correct and with great ideas. We had, so far, only a great experience with her. She answered all our requests, questions to pur full satisfaction The booking proce... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jonathan was very helpful, he promptly answered our questions. The booking process easy and quick. It was overall a positive experience.
Virksomheden har svaret
Working with Nicolas has been a pleasure. He’s very prompt with responses, detailed oriented ( which makes such a difference when putting together a month long trip for 5 adults) & so cordial & easy... Se mere
Virksomheden har svaret
We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Happy Gringo Travel
Skrevet af virksomheden
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Kontaktoplysninger
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4,9
Fremragende
636 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had heard great things about you from…
I had heard great things about you from our cousins (used your services 2 weeks prior in Ecuador). Most of the experience was very good but there were a couple of items I think that could have been improved: 1. We booked a 'hotel' in Banos national park but was given a hostel. The hostel did not have hot water or A/C. We thought the proposed description provided by Happy Gringo did not meet the reality of the place booked. 2. We ended up really loving our guide but we were a little surprised that she was not completely fluent in English. We paid a premium for a private 3 day tour in English but found the communication to be slightly difficult. We think this limited how much she was able to explain about each location.
11. maj 2026
Booking my cruise for the Galapagos…
Booking my cruise for the Galapagos Islands was so much easier with Majo C at Happy Gringo Travel. She answered my questions promptly and cleary. Working with her took a lot of the stress out of the booking process. Highly recommend!
11. maj 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that MaJo made the Galapagos cruise booking process easier and less stressful for you.
It’s great to know she answered your questions quickly and clearly, and helped you feel supported along the way.
Thanks again for choosing Happy Gringo, and we hope you have an amazing time in the Galapagos!
Perfect logical suggestion
I contacted many tour companies with last-minute travel requests, including traveling with an elderly person, an odd number of travelers, and limited funds. Jonathan was the only agent to reply, suggesting to 1st choose a cruise, then fill in the rest of the itinerary. This was a very logical suggestion! He provided his cruise suggestion, and his prices were better than what I could find online. The cruise is booked! We are now working to fill in the rest of the trip. Jonathan has been friendly, accommodating, and helpful, with a great price. What more could I ask for?
11. maj 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Jonathan was able to help you navigate the planning process and find the best solution for your trip, especially with last-minute requests and specific travel needs. Thank you again for choosing Happy Gringo, and we’re excited to continue helping you put together the rest of your Ecuador adventure!
Nico was very efficient and kind.
Nico was very efficient, helpful from the very first request. His attention to the needs of our group was superb. He could answer all our questions in a very kind, detailed manner.
Thank you, Nico! your attention and kindness helped us make the decision of going around the Galapagos with your cruise ship, Grand Majestic.
11. maj 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Nico was able to support your group with kindness, efficiency, and detailed guidance from the very beginning. Thank you again for choosing Happy Gringo, and we hope you have an unforgettable experience in the Galapagos!
Maria was pleasant and efficient
Maria was pleasant and efficient. She listened to what I wanted and promptly responded to calls and texts. My final itinerary was as or more organized and detailed than the ones I see in travel brochures. I would definitely recommend/use them again.
11. maj 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Maria was able to provide such organized, responsive, and efficient support throughout the planning process.
It’s great to know your itinerary met and even exceeded your expectations, and that you felt well looked after every step of the way.
Thanks again for choosing Happy Gringo, and we truly appreciate your recommendation. We’d love to help you plan another adventure in the future!
Helpful, patient & polite
Nico was very polite, patient with all of my extensive questions, and helpful with detailed information during my booking process
23. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Nico was able to support you throughout the booking process with patience, professionalism, and detailed information.
We truly appreciate your trust in Happy Gringo and hope to help you plan an amazing trip soon!
Really on the ball
Really on the ball and responsive to every question I ask--and even the questions I forget to ask. Delighted.
27. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that you felt well supported throughout the planning process and that all your questions were answered quickly and clearly.
It’s great to know our team could help with even the little details along the way!
Thanks again for choosing Happy Gringo, and we hope to help you plan an amazing trip soon!
Called and spoke to us right away
Called and spoke to us right away. Was going on vacation let us know the dates and got a colleague to cover while he was away to ensure deposit payment process went smooth
27. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that you felt well supported throughout the booking process and that communication was clear and responsive from the start.
It’s great to know the handover during the vacation period helped everything continue smoothly and ensured your payment process was stress-free.
Thanks again for choosing Happy Gringo, and we hope to help you plan an amazing trip soon!
Excellent Experience with Jonathan
Jonathan was very responsive, provided needed information and advice and did a great job following up on questions.
27. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Jonathan was responsive, helpful, and able to provide the information and follow-up you needed throughout the planning process.
We truly appreciate you choosing Happy Gringo, and we hope to help you plan another amazing trip in the future!
MaJo was a great travel agent who…
MaJo was a great travel agent who worked with me for 2 months to provide best options for my travel. She provided us with airport transfer in a clean Van and a very good driver. She also designed day trip options based on our interest. I have spoken to her multiple times and exchanged several messages to understand pricing, weather and a best travel solutions. I would recommend this travel company anytime for anyone coming for first time South America.
20. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that MaJo was able to support you throughout the planning process and help create the best travel options for your trip.
It’s great to know you enjoyed the airport transfers, day tours, and personalized guidance regarding pricing, weather, and travel arrangements. We truly appreciate your recommendation, especially for first-time travelers to South America.
Thanks again for choosing Happy Gringo, and we hope to welcome you back for another adventure in the future!
We worked with Maria
We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and dates.
20. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Maria was able to support you with thoughtful and flexible planning, and that she helped create an itinerary that fit your travel preferences and dates. We truly appreciate you choosing Happy Gringo and hope you have an amazing trip!
Excellent service from Happy Gringo: I had asked for quotes and programmes…
I had asked for quotes and programmes from other operators; Majo C answered immediately, Every single question had a quick reply; her answers had great clarity. Spot on! congratulations!
20. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that you had such a positive experience with MaJo and that her quick, clear responses made the planning process easy for you. We truly appreciate your kind words and your trust in Happy Gringo. We hope to help you plan an amazing trip soon!
Very knowledgeable and responsive
Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really was thinking about including Isabela island to the itinerary and she gave me objective pros and cons to help make the decision, which was to skip it because of being very hectic in the busy tourist season
20. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that you found the guidance knowledgeable and responsive, and that you felt well supported throughout the planning process. It’s great to know the advice helped you make the right decision for your family. Thanks again for choosing Happy Gringo, and we hope you have an amazing trip with your family!
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Maria did a great job and took good care of your trip. We truly appreciate you choosing Happy Gringo and hope to help you plan another amazing experience in Ecuador in the future!
Smooth booking process
Mojo is a wonderful adviser. Her emails are always clear and easy to understand.
I’m looking forward to my next vacation.
8. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that you had a smooth booking process and that MaJo was able to support you with clear and helpful guidance along the way. We truly appreciate your trust in us, and we’re already looking forward to helping you plan your next vacation!
First trip to Ecuador
We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget, and focus on birds. Our trip will cover 16 days exploring Quito, Mindo, the Amazon, the Galapagos, and Termas de Papallacta. We received similar plans from two other companies, but she provided the best over-all package for our needs.
16. marts 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad to hear you’ve had such a positive planning experience with Maria. She will be very happy to hear your feedback! Thank you again for your trust in us. We’re excited for your upcoming adventure in Ecuador and will be here to support you every step of the way!
Jonathan was excellent with…
Jonathan was excellent with back-and-forth communication and arranging my trip. I needed his help in choosing the right small ship cruise in the Galapagos for me as a solo traveler. He found what would be perfect for me based on what I wanted. So far I’m very happy with happy gringo.
8. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad to hear you’ve had such a positive experience so far and that Jonathan was able to assist you in finding the perfect Galapagos cruise.
It’s especially important to us that every trip is tailored to each traveler, so we’re happy to know you feel it’s the right fit for you. Thank you again for your trust
Jacky has been great
Jacky has been great. She has thoroughly answered questions and her responses have been fast and very helpful.
8. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad to hear you’ve had a great experience and that all your questions have been answered clearly and promptly. It means a lot to us to know you feel well supported throughout the process. Thank you again for your trust, we’re always here to help and look forward to assisting you further!
Great experience
Maria did a great job from start to finish. Even when we had a problem during our trip she was helping every step of the way
8. april 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad to hear you had a great experience from start to finish. Maria will be very happy to hear your feedback. We’re especially pleased to know she was there to support you every step of the way, even when challenges came up. Thank you again for your trust!
I am happy with Happy Gringo - I have been travelling a lot in my…
I have been travelling a lot in my life, thus I very much appreciate the guidance and competent proposals from Nico Bayas, a young travel adviser but already one of the best experts. I consider myself fortunate booking with Happy Gringo. Looking forward to the roundtrip in Ecuador.
30. marts 2026
Besvarelse fra Happy Gringo Travel
Hi, thank you so much for your kind words! We’re truly glad to hear you value the guidance and expertise provided by Nico. It means a lot to us that, with your extensive travel experience, you chose to trust Happy Gringo. We’re excited for you to enjoy your upcoming journey through Ecuador and are confident it will be a fantastic experience. Thank you again for your trust, we’re here for anything you may need along the way!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.