Happygira Anmeldelser 

223
•
TrustScore 3 ud af 5

3,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

We wanted to love our HappyGira swing, but it began disintegrating within weeks of installing it on our deck. The material around the zipper shredded to threads that got stuck in the zipper and the ca... Se mere

Bedømt til 5 ud af 5 stjerner

I love the Baby Playpen for Toddlers in Ash Grey, 3XL (80” x 60”)! The size is perfect, and I love the style. Now that my little one is crawling everywhere, this playpen has been a lifesaver! It gives... Se mere

Bedømt til 5 ud af 5 stjerner

I had a great experience with HappyGira! We accidentally ordered the wrong size baby gate, but their customer service team made the exchange process quick and easy. They were helpful, responsive, and... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered a HappyGira adult accessible playpen for my granddaughter's children. When it arrived there were no directions or parts list inside. Her first attempt to assemble it was confusing and it see... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

223 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 17 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(223)

122 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Best playpen ever

This is the best thing we ever got for our son. It provides a place big enough where he can play and also contains him. This keeps him from wandering out and potentially getting hurt. I recommend this product to anyone that asks.

2. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Borderline scam

It's been over 35 days and still don't have my order. Pretty sure the customer service is written with AI, they are being very shady about cancelling the order and the return process, and reviews all over the internet say the products (when finally delivered) are poor quality. STAY AWAY FROM HAPPYGIRA

25. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Pine foldable baby gate arrived well…

Pine foldable baby gate arrived well packed and padded. Gate and parts all made it intact through delivery. Putting the gate together was easy enough with the manual linking to their website with pictures and directions. Happy that the wood is untreated and safe for baby. Quite happy with how easily you can customize the shape of the gate to fit your living space. Aesthetically pleasing, no foul VOC/off-gassing order.

Customer service was easy to reach and responded quickly when I inquired about purchasing replacement parts.

23. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Review Scam

I purchased a wooden playpen. Within the first couple uses, one of the plastic hinges that connects the wooden panels snapped. The company would not send a replacement unless I left a positive review or paid $15. I didn’t like either option so I let it go. A couple months later a second hinge snapped so I paid for three replacement hinges that way I’d have a back-up. The hinges were shipped without any of the corresponding screws to attach them. I reached out again to let them know the screws were missing and once again they offered to send them in exchange for a positive review. The alternative was I could pay an additional $20 for parts I should already have which are necessary for pieces that shouldn’t have broken in the first place.

23. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I recently bought the outdoor swing for…

I recently bought the outdoor swing for my grandchildren and they absolutely love it! They enjoy it so much that they constantly fight over who gets to use it. I may need to consider purchasing a second one to keep the peace in the backyard. Overall, I am extremely pleased with the quality and enjoyment it has brought to my grandkids.

5. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT ORDER FROM THEM

DO NOT ORDER FROM THEM! I ordered a playpen and it came damaged, wrong parts, dirty, and missing an assembly guide. There was no clear place on the website to find an assembly guide and the YouTube video had no sound. After going back and forth with customer service via email and requesting a return FIVE TIMES they finally agreed to it, as long as I took photos of the damages. They said there is no way the damages were their fault but I truly believe it was a return they resold due to the missing user guide and the fact that the shipping box is in good condition. They said they are going to file a claim against the shipping company and have taken no accountability. The fact that I had to threaten them and still put in work to get a return is insane. They are still in review of my request. I ordered one on Amazon that was nicer, required no assembly and was less money.

4. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Happygira

Happygira, not only has superior products, they're customer service department goes above and beyond to communicate, and makes sure each transaction is delivered expeditiously, and to the customers liking. I appreciate the products and detail to the costumer experience and satisfaction!

2. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Steer Clear!

The product initially was delivered in a beaten up box with rips and damage to the actual item. The team at HappyGira basically told me they thought that we created the damage and then told me they would ship me a new product IF I gave them a good review on TrustPilot. Weird, but I did it because I spent good money on this for my son and desperately wanted what I paid for. It has been 10 weeks, the new product has not arrived and the FedEx link they are sharing with me is from the first delivery in March. I think this company is fraudulent. Until I get what I paid for I’m not taking this down.

1. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The perfect portable playpen

We recently purchased a HappyGira Instant Setup Portable Playpen in advance of the birth of our first grandchild. We've used it several times to provide a safe place to interact with our grandchild without interference from family pets. It is a great product. It is very easy and quick to set up and take down. It provides ample room for multiple adults to engage in meaningful play with the baby in a safe and secure manner. We are thrilled with our purchase and look forward to many years of use as our family continues to expand!!

25. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Damaged product and poor customer service.

Damaged product and the company has no intentions to fix the issue.

Take your business elsewhere. How disappointing!

Also, the company only offered a solution (a new non-damaged product) if I gave them a positive review on trust pilot. I did, because it was positive (the customer service) and then was ghosted. With no new product. Absolutely deplorable. I regret spending money on a product from a company like this

13. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst customer service ever!!!

Wow! Happy gyra products seem nice. Their customer service stinks!!!! I ordered a twin bassinet and because I used a certain payment method, the shipping address converted to my address, not my son's. So I called immediately and they assured me that the address had been changed on the order. However, the bassinet showed up at home a few weeks later. When I called to inquire about getting it shipped back to them I was told they could not do that. So rather than spending hundreds of $ to ship it across the country. I ordered a second unit thinking I could keep the first for when the visit. However, when they opened up the 2nd box there was a pretty substantial dent in the mattress. They thought it would decompress on its own, but when it didn't I had them inspect further and they found a huge crack and hole in the mattress platform as well as a significant dent in the mattress itself. When I reached out to happygyra on day 7, they said they should try fluffing the mattress or using a hair dryer on it. When I wrote back to reiterate that the mattress platform was also broken, they replied that it was outside the return window and therefore all they could offer me was a $5 compensation. Absolutely ridiculous and the worst customer service I have ever encountered. I have spent close to $700 and my son and his wife still don't have a bassinet that they can use when their children are delivered anytime now. If I could give them a zero I would!!! Don't purchase from this company!!!

19. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst customer service ever

I rarely leave reviews, but this experience was so frustrating it deserves a warning.

I ordered a playpen from this company and quickly realized it was far too large for our space. While figuring out next steps, I started digging deeper into reviews outside of their website—and what I found was concerning. Multiple parents reported poor quality issues, and after taking a closer look at the product myself, I completely agree. The materials and construction do not match what’s advertised.

When I reached out to request a refund, it was denied. Not because I missed a deadline or misused the product—but because they simply don’t stand behind what they sell. Even worse, their response was dismissive and borderline mocking, suggesting I should just “consider it a decorative piece” in my home. That’s not customer service—that’s disrespect.

Their return policy is incredibly misleading. It gives the impression that customer satisfaction matters, but in reality, if you’re unhappy with the product, you’re stuck with it.

Also worth noting: the glowing reviews on their website appear highly questionable. Many are repetitive and reuse the same names, which raises serious doubts about their authenticity.

Between the poor product quality, deceptive policies, and unprofessional customer service, I strongly recommend avoiding this company altogether

13. maj 2026
Uopfordret anmeldelse
Happygira-logo

Besvarelse fra Happygira

Dear Kim,

Thank you for taking the time to share your feedback. We sincerely apologize that your experience with our playpen did not meet your expectations. We understand that the size of the product may not have suited your space, and we regret any frustration this has caused.

Regarding our return policy, we strive to ensure transparency and customer satisfaction. While we do have a policy in place for defective items, we also want to acknowledge that your product was received in good condition. We appreciate your understanding in this matter.

We are glad to have been able to offer a partial refund to help address your concerns, and we truly regret that this solution did not bring you complete satisfaction. Your feedback is invaluable to us, and we are committed to improving our customer service based on experiences like yours.

Thank you once again for your input, and we hope to have the opportunity to serve you better in the future.

Bedømt til 5 ud af 5 stjerner

Great playpen!

We love the playpen we got! It’s sturdy and big enough to put our baby in when we need a few extra minutes to ourselves. There is a zipper opening on one side that we unzip if we wanted the baby the have the ability to roam in and out of the playpen!

1. april 2026
Uopfordret anmeldelse
Happygira-logo

Besvarelse fra Happygira

Thank you so much for your wonderful review! We're thrilled to hear that you and your baby are enjoying the playpen. It’s great to know that its sturdiness and design are providing you with the peace of mind you need. The zipper opening feature is indeed a favorite for many parents, allowing a balance of safety and freedom for little ones.

We appreciate your feedback and are here to support you anytime. Enjoy those precious moments!

Bedømt til 1 ud af 5 stjerner

Shipping and customer service issues

The bed rails were a month late and when they arrived, they were very poor quality with staining, fabric offgassing, and stitching issues. I've been trying to return the product for two months now and they are stonewalling me.

6. maj 2026
Uopfordret anmeldelse
Happygira-logo

Besvarelse fra Happygira

Thank you for sharing your experience with us. We sincerely apologize for the delay in shipping your bed rails and for the quality issues you encountered upon their arrival. We understand that receiving a product that does not meet your expectations can be incredibly frustrating, and we appreciate your patience throughout this process.

We want to assure you that your concerns are being taken seriously. Our team is committed to resolving your return request as swiftly as possible. Please reach out to our customer service team at [contact information], and they will assist you in initiating the return process and ensure that you receive the support you deserve.

Your feedback is invaluable to us, as it helps us improve our products and services. We are dedicated to providing a positive experience for all our customers, and we hope to have the opportunity to make this right for you.

Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere