Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Hanke Luggage offers an exceptional blend of style, durability, and functionality, making it the perfect travel companion for any journey. Crafted with premium materials, Hanke's suitcases and travel bags are designed to withstand the rigors of travel while keeping your belongings secure and organized. With a focus on innovation and customer satisfaction, Hanke provides smart features like expandable compartments, 360-degree spinner wheels, and reinforced corners, ensuring a smooth and reliable travel experience. Whether you're a frequent flyer or a casual traveler, Hanke Luggage delivers top-tier quality at an affordable price. Discover why so many travelers trust Hanke for their adventures—pack your journey with confidence.
210 E Trade St, 28202, Charlotte, USA
3,5
4 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great for quick business trips. The top-opening design makes it easy to access essentials like a laptop during security checks—no need to place the bag on the floor. Practical and convenient for 2–3 day travel.
Perfect for business travel—sleek, sturdy, and hassle-free. Wheels work smoothly every time
Can't get ahold of anyone at the company about their warranty, told to contact Amazon, Amazon told me to contact the company, and the email address listed on their website bounced back. Have had the suitcase only 3 months and the handle stopped working. Terrible experience. Do not buy their products.
Besvarelse fra Hanke Luggage
We are incredibly sorry to hear about the trouble you've had reaching us and the issues with your suitcase. It is disappointing to learn that our communication channels failed you when you needed them most. At Hanke, we take our warranty promises seriously and would like to step in immediately to resolve this. Please send your order information and a brief description of the damage to info@hankeluggage.net. We will assign a dedicated agent to your case to ensure you receive the support and functional luggage you deserve without further delay.
I purchased my Hanke suitcase in November 2023. I have used it 3 times in the last year and one of my trips produced a suitcase that both zipper feet had broken. Since their warranty covers zipper feet, I have tried to engage the company via their websites (I have found two different addresses on the web) and have had no response. What good is the warranty if the company will not respond when you have an issue. Loved my suitcase, but too much money to have only used it 3 times.
Besvarelse fra Hanke Luggage
Dear Customer, thank you for sharing your feedback. We are truly sorry for the silence you’ve experienced and for the issue with your suitcase zippers. This is certainly not the level of service we strive to provide. We want to honor our warranty and make this right. Please contact our dedicated support team directly at info@hankeluggage.net with your order details. We will prioritize your case and ensure a resolution is reached promptly.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
