We couldn’t recommend the team at Our Money Market anymore. Before accidentally stumbling on them we had been to three brokers who had quoted us high rates and had wasted 3 days for us. We contacted H... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Handypay makes borrowing easy. Simple application process and fast settlements! My bank approached me and I had a pre approval from them, but despite that Handypay was much was easier and a bet... Se mere
Virksomheden har svaret
Handypay were extremely easy to deal with and the process was seamless! If all credit organisation worked the same way as Handypay the lending industry would be much more efficient! Thank you to Dan a... Se mere
Virksomheden har svaret
Very bad in replying emails or answer calls. Waited an 1hr just for the phone to be picked up. Always have to chase for answers. No urgency.
Virksomhedsoplysninger
Skrevet af virksomheden
Handypay is one of the largest home improvement payment plan providers in Australia. We can provide a simple, affordable, payment plan solution that enables customers to turn their house into a home today and pay over time - thats handy! Handypay partners with hundreds of vendors across Australia, so they can also provide their customers with access to affordability options! Whether the next home improvement project is big or small, we can provide customers with a no-obligation free quote and a pre-approved finance amount. No brokers, no hidden fees, apply online or over the phone and get approved in minutes!
Kontaktoplysninger
83 Pirie St, 5000, Adelaide, Australien
- 1300990115
- info@handypay.com.au
- handypayment.com.au
3,5
Middel
75 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Most disappointing experience
Most disappointing experience with the HandyPay application for a Tindo Tesla. I was told it was a simple and easy way to finance the Tesla. Apparently, "on this occasion your application has fallen outside of our credit policy" but despite repeated requests for detail on which bits fell outside their policy, they were not met with information. The application is poorly designed with not enough attention given to provide sufficient information about financial resources. It was a most humiliating and distressing experience. I would never have applied for this method of finance if I knew this was the result. So much for a simple and easy process. It would have been a convenient way to fund the Tesla. After this experience, I did what many people do and organized payment with a bank transfer on the internet. It was much easier and quicker too. However, I am left with this unfortunate distaste.
31. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Handypay
Hi Rosemary, we're sorry to hear of your negative experience and appreciate your feedback.
As discussed over the phone on the weekend, your application has left no impact on your credit profile.
Regards,
really disappointed in their service…
really disappointed in their service they refused my application even though i have a job plus get a carers payment for my mother who is getting worse with her eyesight im giving them a call tomorrow to see exactly why i was refused
20. september 2023
Uopfordret anmeldelse
Besvarelse fra Handypay
Hi Ken, if you'd like to contact us via email at info@handypay.com.au , we'd be happy to locate your application and explain our reason for declining.
OUTSTANDING SERVICE
This was the easiest process i have experienced . Ben was so great at helping me through it . Within 24 hours we had our approval. Being so time poor it was faultless. I recommend this company to anyone that needs to get finance sorted out ASAP.
2. august 2023
Uopfordret anmeldelse
Besvarelse fra Handypay
Thanks for your message, Michelle. Pleased to hear of your positive experience!
So far so good
So far so good, but make sure you check your contract due date since they can offer lower commission rate if you renew it . but they won't do it automatically if you don't contact them.
1. december 2022
Uopfordret anmeldelse
Customer service was great
Customer service was great, i was able to get replies and answers quickly and didnt have to wait long
8. december 2021
Uopfordret anmeldelse
Easy process and excellent customer…
Easy process and excellent customer service made this process a breeze. Thank you all @ Handypay
16. november 2021
Uopfordret anmeldelse
Great customer service
Great customer service. Very professional staff
13. oktober 2021
Uopfordret anmeldelse
Extremely poor customer service
I'm guessing Handypay does not want to talk to people here their Facebook chat on your office phone.
I have been on hold on your office number for 50 mins now. No one on this chat app is replying.... seems so strange don't you think? Red lights going off here, not a company I could trust. Very poor customer service, despite the rave reviews you've been getting.... fake accounts I'm thinking. I think a complaint to the ombudsmen is needed.
2. oktober 2021
Uopfordret anmeldelse
Amazing experience from Tracy Burns was…
Amazing experience from Tracy Burns was absolutely helpful, kind and the most politest person I have ever spoken to, helpful start to finish would recommend to speak with Tracy only. Amazing thank you so so much for your help. Thank you xx
30. juli 2021
Uopfordret anmeldelse
I was impressed with Handypay from…first Contact.
I was impressed with Handypay from first contact. We needed to borrow to finish off our renovations. The Staff on the phone ere friendly, helpful, knowledgeable and professional. The application process was NOT complicated or stressful. Iwould definately recommend them to my fellow renovators!
6. juli 2021
Uopfordret anmeldelse
People were friendly and pleasant and…
People were friendly and pleasant and also helpful.Very patient as well.Thanks to everyone who helped us.
6. juli 2021
Uopfordret anmeldelse
Friendly, quick and easy
Friendly, super quick and easy process - all done in a day! Recommend, was just a pleasant and easy experience.
7. juni 2021
Uopfordret anmeldelse
Excellent service easy process
31. maj 2021
Uopfordret anmeldelse
Awesome ⭐️
This was one of the easiest loan applications I have ever completed and with people who are really human centred. Ruiann is helpful, really quick to respond and easy to work with. Happy to recommend!
27. maj 2021
Uopfordret anmeldelse
Absolutely amazing service from Nick…
Absolutely amazing service from Nick and Ruiann from start to finish.
30. april 2021
Uopfordret anmeldelse
Excellent
Excellent! The entire time including most recently Ruiann who has been my contact, have been nothing short of amazing. Very very easy to deal with, exceptionally quick to assist / respond and the kindest best customer service I’ve experienced to date. Highly recommend
6. april 2021
Uopfordret anmeldelse
Amazing!
We couldn’t recommend the team at Our Money Market anymore. Before accidentally stumbling on them we had been to three brokers who had quoted us high rates and had wasted 3 days for us. We contacted Handy and within 20mins we were approved and funds were settled the next business day. Now to renovate - the fun continues!
6. april 2021
Uopfordret anmeldelse
Very easy to deal with and payment was…
Very easy to deal with and payment was very quick .I would recommend Handy pay to anyone
24. marts 2021
Uopfordret anmeldelse
Tremendous service and customer care
Tremendous service and customer care, really love being able to offer this as a service for our clients. Definitely recommend!
24. februar 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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